Latest Microsoft security updates caused network problems.

[Guest Mark Dyson]

I have an HP zd7000A laptop running XP MCE with SP3. Last night the

automated update service downloaded what appeared to be the usual suspects:

some security patches and the latest malicious software removal tool. After

installing and re-booting, my network connectivity has gone to pot. I can

still ping external URLs so I know I have a good connection, but any attempt

to load a web page or download e-mail results in a time-out error. Likewise

when my AVG anti-virus tries to connect to the update server. This was all

working perfectly this morning, right up to the instant I re-booted after the

patch installs.

 

I'm stymied: the system can't download any possible updates or fixes

Microsoft might release for this, nor can I access any online tech support

for trying to troubleshoot the problem. I'm posting this from my office

system at work.

 

I guess one possibility would be to try to revert to the state prior to the

patches--I assume the state is bookmarked automatically by the Microsoft

Update feature? Does this seem reasonable? Has anyone else encountered this

problem?

[Guest Bob I]

Re: Latest Microsoft security updates caused network problems.

 

Zone Alarm is the issue. Either uninstall the latest MS update, or lower

the ZA setting so it doesn't kill the internet.

 

Mark Dyson wrote:

> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual suspects:

> some security patches and the latest malicious software removal tool. After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any attempt

> to load a web page or download e-mail results in a time-out error. Likewise

> when my AVG anti-virus tries to connect to the update server. This was all

> working perfectly this morning, right up to the instant I re-booted after the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered this

> problem?

[Guest Ron Badour]

Re: Latest Microsoft security updates caused network problems.

 

Running Zone Alarm? If so, see this article:

http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

 

--

Regards

 

Ron Badour

MS MVP Shell User

 

 

"Mark Dyson" <Mark Dyson@discussions.microsoft.com> wrote in message

news:E7E4E858-8794-4D42-9A1B-AC712EA9DC27@microsoft.com...

>I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual

> suspects:

> some security patches and the latest malicious software removal tool.

> After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any

> attempt

> to load a web page or download e-mail results in a time-out error.

> Likewise

> when my AVG anti-virus tries to connect to the update server. This was

> all

> working perfectly this morning, right up to the instant I re-booted after

> the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to

> the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered

> this

> problem?

[Guest Aaron]

RE: Latest Microsoft security updates caused network problems.

 

Mark,

There does seem to be a problem here. Another poster and I had the same

problem after the install. You should be able to restore to a point before

the install to at least allow you internet connectivity again until the

problem can be figured out.

 

Aaron

 

"Mark Dyson" wrote:

> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual suspects:

> some security patches and the latest malicious software removal tool. After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any attempt

> to load a web page or download e-mail results in a time-out error. Likewise

> when my AVG anti-virus tries to connect to the update server. This was all

> working perfectly this morning, right up to the instant I re-booted after the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered this

> problem?

[Guest Mark Dyson]

RE: Latest Microsoft security updates caused network problems.

 

Okay, my bad. This has been addressed below. My apologies for the

unnecessary new thread.

 

"Mark Dyson" wrote:

> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual suspects:

> some security patches and the latest malicious software removal tool. After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any attempt

> to load a web page or download e-mail results in a time-out error. Likewise

> when my AVG anti-virus tries to connect to the update server. This was all

> working perfectly this morning, right up to the instant I re-booted after the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered this

> problem?

[Guest Aaron]

Re: Latest Microsoft security updates caused network problems.

 

And here:

http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785

 

Aaron

 

"Ron Badour" wrote:

> Running Zone Alarm? If so, see this article:

> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

>

> --

> Regards

>

> Ron Badour

> MS MVP Shell User

>

>

> "Mark Dyson" <Mark Dyson@discussions.microsoft.com> wrote in message

> news:E7E4E858-8794-4D42-9A1B-AC712EA9DC27@microsoft.com...

> >I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> > automated update service downloaded what appeared to be the usual

> > suspects:

> > some security patches and the latest malicious software removal tool.

> > After

> > installing and re-booting, my network connectivity has gone to pot. I can

> > still ping external URLs so I know I have a good connection, but any

> > attempt

> > to load a web page or download e-mail results in a time-out error.

> > Likewise

> > when my AVG anti-virus tries to connect to the update server. This was

> > all

> > working perfectly this morning, right up to the instant I re-booted after

> > the

> > patch installs.

> >

> > I'm stymied: the system can't download any possible updates or fixes

> > Microsoft might release for this, nor can I access any online tech support

> > for trying to troubleshoot the problem. I'm posting this from my office

> > system at work.

> >

> > I guess one possibility would be to try to revert to the state prior to

> > the

> > patches--I assume the state is bookmarked automatically by the Microsoft

> > Update feature? Does this seem reasonable? Has anyone else encountered

> > this

> > problem?

>

>

>

[Guest Mark Dyson]

RE: Latest Microsoft security updates caused network problems.

 

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

 

 

"Mark Dyson" wrote:

> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual suspects:

> some security patches and the latest malicious software removal tool. After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any attempt

> to load a web page or download e-mail results in a time-out error. Likewise

> when my AVG anti-virus tries to connect to the update server. This was all

> working perfectly this morning, right up to the instant I re-booted after the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered this

> problem?

[Guest Ken Blake, MVP]

Re: Latest Microsoft security updates caused network problems.

 

On Wed, 09 Jul 2008 09:41:30 -0500, Bob I <birelan@yahoo.com> wrote:

> Zone Alarm is the issue. Either uninstall the latest MS update,

 

 

That's a choice, but not the best one.

 

> or lower

> the ZA setting so it doesn't kill the internet.

 

 

 

Lowering your security is a very dangerous way to react to the

problem.

 

The best choice is to dump ZA and use the Microsoft firewall instead.

 

 

 

> Mark Dyson wrote:

> > I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> > automated update service downloaded what appeared to be the usual suspects:

> > some security patches and the latest malicious software removal tool. After

> > installing and re-booting, my network connectivity has gone to pot. I can

> > still ping external URLs so I know I have a good connection, but any attempt

> > to load a web page or download e-mail results in a time-out error. Likewise

> > when my AVG anti-virus tries to connect to the update server. This was all

> > working perfectly this morning, right up to the instant I re-booted after the

> > patch installs.

> >

> > I'm stymied: the system can't download any possible updates or fixes

> > Microsoft might release for this, nor can I access any online tech support

> > for trying to troubleshoot the problem. I'm posting this from my office

> > system at work.

> >

> > I guess one possibility would be to try to revert to the state prior to the

> > patches--I assume the state is bookmarked automatically by the Microsoft

> > Update feature? Does this seem reasonable? Has anyone else encountered this

> > problem?

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

[Guest Rick]

Re: Latest Microsoft security updates caused network problems.

 

Ken Blake, MVP wrote:

> On Wed, 09 Jul 2008 09:41:30 -0500, Bob I <birelan@yahoo.com> wrote:

>

>> Zone Alarm is the issue. Either uninstall the latest MS update,

>

>

> That's a choice, but not the best one.

>

>

>> or lower

>> the ZA setting so it doesn't kill the internet.

>

>

>

> Lowering your security is a very dangerous way to react to the

> problem.

>

> The best choice is to dump ZA and use the Microsoft firewall instead.

>

>

>

>

>> Mark Dyson wrote:

>>> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

>>> automated update service downloaded what appeared to be the usual suspects:

>>> some security patches and the latest malicious software removal tool. After

>>> installing and re-booting, my network connectivity has gone to pot. I can

>>> still ping external URLs so I know I have a good connection, but any attempt

>>> to load a web page or download e-mail results in a time-out error. Likewise

>>> when my AVG anti-virus tries to connect to the update server. This was all

>>> working perfectly this morning, right up to the instant I re-booted after the

>>> patch installs.

>>>

>>> I'm stymied: the system can't download any possible updates or fixes

>>> Microsoft might release for this, nor can I access any online tech support

>>> for trying to troubleshoot the problem. I'm posting this from my office

>>> system at work.

>>>

>>> I guess one possibility would be to try to revert to the state prior to the

>>> patches--I assume the state is bookmarked automatically by the Microsoft

>>> Update feature? Does this seem reasonable? Has anyone else encountered this

>>> problem?

>

I would never do that and it is IMO bad advice.

 

--

 

Rick

Fargo, ND

N 46°53'251"

W 096°48'279"

 

Remember the USS Liberty

http://www.ussliberty.org/

[Guest Charles Lee]

Re: Latest Microsoft security updates caused network problems.

 

problems are now fixed with security update & ZAin ZA latest update...

 

Follow the link below , download new update version of ZA 70.483.000, and

then download the security update KB 951748 afterwards.

I have done all pc's on my home network... all back to normal....

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

 

 

"Mark Dyson" <Mark Dyson@discussions.microsoft.com> wrote in message

news:E7E4E858-8794-4D42-9A1B-AC712EA9DC27@microsoft.com...

>I have an HP zd7000A laptop running XP MCE with SP3. Last night the

> automated update service downloaded what appeared to be the usual

> suspects:

> some security patches and the latest malicious software removal tool.

> After

> installing and re-booting, my network connectivity has gone to pot. I can

> still ping external URLs so I know I have a good connection, but any

> attempt

> to load a web page or download e-mail results in a time-out error.

> Likewise

> when my AVG anti-virus tries to connect to the update server. This was

> all

> working perfectly this morning, right up to the instant I re-booted after

> the

> patch installs.

>

> I'm stymied: the system can't download any possible updates or fixes

> Microsoft might release for this, nor can I access any online tech support

> for trying to troubleshoot the problem. I'm posting this from my office

> system at work.

>

> I guess one possibility would be to try to revert to the state prior to

> the

> patches--I assume the state is bookmarked automatically by the Microsoft

> Update feature? Does this seem reasonable? Has anyone else encountered

> this

> problem?

[Guest Anthony Buckland]

Re: Latest Microsoft security updates caused network problems.

 

 

"Mark Dyson" <MarkDyson@discussions.microsoft.com> wrote in message

news:A222BB43-17B5-4C0B-8316-4A3B735E20A8@microsoft.com...

> http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

>

>

> "Mark Dyson" wrote:

>

>> I have an HP zd7000A laptop running XP MCE with SP3. Last night the

>> automated update service downloaded what appeared to be the usual

>> suspects:

>> some security patches and the latest malicious software removal tool.

>> After

>> installing and re-booting, my network connectivity has gone to pot. I

>> can

>> still ping external URLs so I know I have a good connection, but any

>> attempt

>> to load a web page or download e-mail results in a time-out error.

>> Likewise

>> when my AVG anti-virus tries to connect to the update server. This was

>> all

>> working perfectly this morning, right up to the instant I re-booted after

>> the

>> patch installs.

>>

>> I'm stymied: the system can't download any possible updates or fixes

>> Microsoft might release for this, nor can I access any online tech

>> support

>> for trying to troubleshoot the problem. I'm posting this from my office

>> system at work.

>>

>> I guess one possibility would be to try to revert to the state prior to

>> the

>> patches--I assume the state is bookmarked automatically by the Microsoft

>> Update feature? Does this seem reasonable? Has anyone else encountered

>> this

>> problem?

 

I've just installed the new relevant ZoneAlarm version 7.0.483.000,

and the outstanding MIcrosoft updates.

Everything seems to be working ok so far. Thanks to ZoneAlarm for

their swift action.