Guest pvong Posted July 11, 2008 Posted July 11, 2008 Machines are using XP Pro SP3. There are times when my users will ask me to do something and I use Remote Desktop and do it for them. Is there any way to set up Remote Desktop so they can see what I'm doing? I use VNC for my servers but I rather not install that on all my workstations. Thanks! Phil
Guest Guest Posted July 11, 2008 Posted July 11, 2008 Re: See what the person is doing in Remote Desktop Use Remote Assistance instead. Same config page as RD in System control panel applet. For older windows netmeeting does both RD and RA as part of its suite of features. "pvong" <phillip*at*yahoo*dot*com> wrote in message news:eDI8FXv4IHA.2332@TK2MSFTNGP03.phx.gbl... > Machines are using XP Pro SP3. > > There are times when my users will ask me to do something and I use Remote > Desktop and do it for them. Is there any way to set up Remote Desktop so > they can see what I'm doing? I use VNC for my servers but I rather not > install that on all my workstations. > Thanks! > Phil >
Guest blank Posted July 11, 2008 Posted July 11, 2008 Re: See what the person is doing in Remote Desktop "pvong" <phillip*at*yahoo*dot*com> wrote in news:eDI8FXv4IHA.2332@TK2MSFTNGP03.phx.gbl: > Machines are using XP Pro SP3. > > There are times when my users will ask me to do something and I use > Remote Desktop and do it for them. Is there any way to set up Remote > Desktop so they can see what I'm doing? I use VNC for my servers but > I rather not install that on all my workstations. > Thanks! > Phil > > > Instead of you running "Remote Desktop", they could initiate a request for "Remote Assistance", which you could then respond to. This way, they stay logged in as themselves (instead of you logging in remotely and locking them out), and can allow you control while they watch what you do. They can request this through Start Menu/Help and Support, or it can be done through Windows Messenger. For something similar, Windows Messenger can also be used to share a single application instead of the entire desktop. You could also use one of the flavors of VNC that is set up to be run remotely, so that it does not need to be permanently installed on the workstations. One of these is called GenControl (I haven't used this for a long time, and don't remember for sure where it came from). I once wrote a script package that would push a copy of VNC onto a remote machine, installing and running it, connecting, and then removing it again when finished - this does something similar and was easier to set up. I found that VNC usually runs slower than Remote Desktop on XP/2003/2008 (it was faster on NT4/2000 than on XP). One "advantage" of VNC was that it could be set up (with a bit of tinkering) to run without being visible, allowing "monitoring" (spying?).
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