Guest Manchester66 Posted July 11, 2008 Posted July 11, 2008 I installed the update on the 8th, uninstalled it on the 9th, hid it on the 9th, but Windows Update history still shows it as installed on the 8th, with no hidden updates. The uninstall log has these entries that may be significant: [KB951748Uninst.log] 0.020: ================================================================================ 0.020: 2008/07/09 17:10:08.562 (local) 0.020: H:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe (version 6.3.13.0) .... 48.119: Starting Registry updates 48.119: DoRegUninstall: UpdSpFindFirstLine for Reg.Delete.Values failed: 0xe0000102 48.289: DoRegUninstall: UpdSpFindFirstLine for Reg.Restore.Keys failed: 0xe0000102 48.289: Done with Registry updates ===== From the Install log: 135.184: ================================================================================ 135.465: 2008/07/09 17:24:31.570 (local) 135.685: H:\WINDOWS\SoftwareDistribution\Download\c36c7f4b6082ffbd96a80985adcf3ca0\update\update.exe (version 6.3.13.0) .... 357.454: dumpDownloadTask returned 0xf201 (ready to install) 385.865: KB951748 installation did not complete. 385.865: Update.exe extended error code = 0xf201 [EOF] An empty folder and some log entries are all that remain.... Thanks
Guest PA Bear [MS MVP] Posted July 11, 2008 Posted July 11, 2008 Re: How do I get KB951748 back? It doesn't matter what Update History says. Go to http://windowsupdate.microsoft.com | Select CUSTOM & scan | Select "Show hidden updates" | Select KB951478 & install. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Manchester66 wrote: > I installed the update on the 8th, uninstalled it on the 9th, hid it on > the > 9th, but Windows Update history still shows it as installed on the 8th, > with > no hidden updates. The uninstall log has these entries that may be > significant: > [KB951748Uninst.log] > 0.020: > ================================================================================ > 0.020: 2008/07/09 17:10:08.562 (local) > 0.020: H:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe (version > 6.3.13.0) > ... > 48.119: Starting Registry updates > 48.119: DoRegUninstall: UpdSpFindFirstLine for Reg.Delete.Values failed: > 0xe0000102 > 48.289: DoRegUninstall: UpdSpFindFirstLine for Reg.Restore.Keys failed: > 0xe0000102 > 48.289: Done with Registry updates > ===== > From the Install log: > 135.184: > ================================================================================ > 135.465: 2008/07/09 17:24:31.570 (local) > 135.685: > H:\WINDOWS\SoftwareDistribution\Download\c36c7f4b6082ffbd96a80985adcf3ca0\update\update.exe > (version 6.3.13.0) ... > 357.454: dumpDownloadTask returned 0xf201 (ready to install) > 385.865: KB951748 installation did not complete. > 385.865: Update.exe extended error code = 0xf201 > [EOF] > An empty folder and some log entries are all that remain.... > Thanks
Guest Manchester66 Posted July 11, 2008 Posted July 11, 2008 Re: How do I get KB951748 back? Thanks for the quick response.... I'd been down that path at least twice before posting, but must have stopped without scanning for additional updates when the "restore hidden updates" option was grayed out. It's time to restart the computer to allow the installation to complete :-) "PA Bear [MS MVP]" wrote: > It doesn't matter what Update History says. > > Go to http://windowsupdate.microsoft.com | Select CUSTOM & scan | Select > "Show hidden updates" | Select KB951478 & install. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > Manchester66 wrote: > > I installed the update on the 8th, uninstalled it on the 9th, hid it on > > the > > 9th, but Windows Update history still shows it as installed on the 8th, > > with > > no hidden updates. The uninstall log has these entries that may be > > significant: > > [KB951748Uninst.log] > > 0.020: > > ================================================================================ > > 0.020: 2008/07/09 17:10:08.562 (local) > > 0.020: H:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe (version > > 6.3.13.0) > > ... > > 48.119: Starting Registry updates > > 48.119: DoRegUninstall: UpdSpFindFirstLine for Reg.Delete.Values failed: > > 0xe0000102 > > 48.289: DoRegUninstall: UpdSpFindFirstLine for Reg.Restore.Keys failed: > > 0xe0000102 > > 48.289: Done with Registry updates > > ===== > > From the Install log: > > 135.184: > > ================================================================================ > > 135.465: 2008/07/09 17:24:31.570 (local) > > 135.685: > > H:\WINDOWS\SoftwareDistribution\Download\c36c7f4b6082ffbd96a80985adcf3ca0\update\update.exe > > (version 6.3.13.0) ... > > 357.454: dumpDownloadTask returned 0xf201 (ready to install) > > 385.865: KB951748 installation did not complete. > > 385.865: Update.exe extended error code = 0xf201 > > [EOF] > > An empty folder and some log entries are all that remain.... > > Thanks > >
Guest PA Bear [MS MVP] Posted July 11, 2008 Posted July 11, 2008 Re: How do I get KB951748 back? "Restore hidden updates" option will be grayed out until you've selected either EXPRESS or CUSTOM. Please choose CUSTOM. If you find that KB951478 is not listed as hidden: Open Add/Remove Programs | Make sure the "Show Updates" box is checked | Scroll down and confirm that "Security Update for Windows XP (KB951478)" is NOT listed. -- ~PA Bear Manchester66 wrote: > Thanks for the quick response.... I'd been down that path at least twice > before posting, but must have stopped without scanning for additional > updates when the "restore hidden updates" option was grayed out. > It's time to restart the computer to allow the installation to complete > :-) > > "PA Bear [MS MVP]" wrote: >> It doesn't matter what Update History says. >> >> Go to http://windowsupdate.microsoft.com | Select CUSTOM & scan | Select >> "Show hidden updates" | Select KB951478 & install. >> >> Manchester66 wrote: >>> I installed the update on the 8th, uninstalled it on the 9th, hid it on >>> the >>> 9th, but Windows Update history still shows it as installed on the 8th, >>> with >>> no hidden updates. The uninstall log has these entries that may be >>> significant: >>> [KB951748Uninst.log] >>> 0.020: >>> ================================================================================ >>> 0.020: 2008/07/09 17:10:08.562 (local) >>> 0.020: H:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe (version >>> 6.3.13.0) >>> ... >>> 48.119: Starting Registry updates >>> 48.119: DoRegUninstall: UpdSpFindFirstLine for Reg.Delete.Values >>> failed: >>> 0xe0000102 >>> 48.289: DoRegUninstall: UpdSpFindFirstLine for Reg.Restore.Keys failed: >>> 0xe0000102 >>> 48.289: Done with Registry updates >>> ===== >>> From the Install log: >>> 135.184: >>> ================================================================================ >>> 135.465: 2008/07/09 17:24:31.570 (local) >>> 135.685: >>> H:\WINDOWS\SoftwareDistribution\Download\c36c7f4b6082ffbd96a80985adcf3ca0\update\update.exe >>> (version 6.3.13.0) ... >>> 357.454: dumpDownloadTask returned 0xf201 (ready to install) >>> 385.865: KB951748 installation did not complete. >>> 385.865: Update.exe extended error code = 0xf201 >>> [EOF] >>> An empty folder and some log entries are all that remain.... >>> Thanks
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