Guest Gerry Posted July 11, 2008 Posted July 11, 2008 Hi Could someone please help me with a problem pop up I am getting this is since I updated to the latest windows live messenger 8.5.1302.1018. " The feature you are trying to install is on a cd-rom or other removable disc that is not available" This is a windows installer message relating to a document veiwer. I do not have a disc to put in the pc, I have uninstalled messenger and the problem goes, and i restored to an earlier time, everytime I try to put the messenger back on then I get the same problem, I tried installing an earlier version but for some reason I can not get one to show after downloading, only the up to date version works now. any help to get this windows installer message not to come on I would be very grateful. thanking you -- Many thanks
Guest Mir Mehdi Posted July 11, 2008 Posted July 11, 2008 RE: The feature you are trying to install This problem occurs when Windows Live Messenger is trying to access the 3rd Party plugins. In this case the plugins are HP Document Viewer App. Check in the event viewer(Start->Run->Eventvwr)for any msiinstaller warning. That would provide much information on the software. Probably you may have to remove HP Document Viewer if you are not using it or you may have to reinstall it. -- Mir Sajjad Mehdi Microsoft XP Platform Support "Gerry" wrote: > Hi > > Could someone please help me with a problem pop up I am getting this is > since I updated to the latest windows live messenger 8.5.1302.1018. > > " The feature you are trying to install is on a cd-rom or other removable > disc that is not available" > > This is a windows installer message relating to a document veiwer. > > I do not have a disc to put in the pc, I have uninstalled messenger and the > problem goes, and i restored to an earlier time, everytime I try to put the > messenger back on then I get the same problem, I tried installing an earlier > version but for some reason I can not get one to show after downloading, only > the up to date version works now. > > any help to get this windows installer message not to come on I would be > very grateful. > > thanking you > > > -- > Many thanks
Guest PA Bear [MS MVP] Posted July 11, 2008 Posted July 11, 2008 Re: The feature you are trying to install You can post your query to this Windows Live Messenger-specific newsgroup: microsoft.public.windows.live.messenger On the web: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.messenger In your newsreader: http://news://msnews.microsoft.com/microsoft.public.windows.live.messenger -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Gerry wrote: > Hi > > Could someone please help me with a problem pop up I am getting this is > since I updated to the latest windows live messenger 8.5.1302.1018. > > " The feature you are trying to install is on a cd-rom or other removable > disc that is not available" > > This is a windows installer message relating to a document veiwer. > > I do not have a disc to put in the pc, I have uninstalled messenger and > the > problem goes, and i restored to an earlier time, everytime I try to put > the > messenger back on then I get the same problem, I tried installing an > earlier > version but for some reason I can not get one to show after downloading, > only the up to date version works now. > > any help to get this windows installer message not to come on I would be > very grateful. > > thanking you
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