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Guest Edwest@Vrisis
Posted

Am I the only one living this nightmare? Having read about the problems with

a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

update that works with SP3.

I then downloaded and Installed SP3 and the whole system crashed, unable

to start Windows at all, not even in Safe Mode!

I have just had to do a complete reinstallation - well done Microsoft!

  • Replies 12
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Guest Ken Blake, MVP
Posted

Re: SP3

 

On Fri, 11 Jul 2008 10:34:05 -0700, Edwest@Vrisis

<EdwestVrisis@discussions.microsoft.com> wrote:

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

 

 

Did you read http://support.microsoft.com/kb/950717 before installing

SP2, and follow its recommendations?

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest N. Miller
Posted

Re: SP3

 

On Fri, 11 Jul 2008 10:34:05 -0700, Edwest@Vrisis wrote:

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

 

In the context of a problem with Zone Alarm, I'd be ragging on Zonelabs, not

Microsoft. Of course, I gave up on ZA back in 2001, when I discovered what I

considered to be a shortcoming in their application.

 

I installed SP3 on two Windows MCE 2005 computers without issue. Also

immediately after a system upgrade from Windows Me to Windows XP Home

Edition. All three XP systems were at SP2 when I applied SP3. None have

barfed; all are working as expected. None were running ZA, either.

 

Third parties are responsible for ensuring that their product will actually

work with the OS on which it will run.

 

--

Norman

~Oh Lord, why have you come

~To Konnyu, with the Lion and the Drum

Guest Unknown
Posted

Re: SP3

 

Why blame Microsoft?

"Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message

news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

> Am I the only one living this nightmare? Having read about the problems

> with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

Guest PA Bear [MS MVP]
Posted

Re: SP3

 

How to remove Windows XP Service Pack 3 from your computer:

http://support.microsoft.com/kb/950249

 

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

 

Steps to take before you install WinXP SP3

http://support.microsoft.com/kb/950717

==============================

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

Edwest@Vrisis wrote:

> Am I the only one living this nightmare? Having read about the problems

> with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

Guest Galen Somerville
Posted

Re: SP3

 

 

"Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message

news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

> Am I the only one living this nightmare? Having read about the problems

> with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

 

My old ZoneAlarm worked fine with SP3

 

Your the ZA problem was with update KB951748, not SP3

 

Galen

Guest Peter Jam
Posted

RE: SP3

 

Did you see this post at ZA:

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

--

Peter Jam

Network System Administrator

Lorch Microwave Inc

 

 

 

"Edwest@Vrisis" wrote:

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

Guest Frank-FL
Posted

Re: SP3

 

 

"Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

Guest Frank-FL
Posted

Re: SP3

 

 

"Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

 

Seems to me that if Zone Alarm is causing problems, I would get rid of it.

Guest Hula Baloo
Posted

Re: SP3

 

Edwest@Vrisis wrote:

> Am I the only one living this nightmare? Having read about the problems with

> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

> update that works with SP3.

> I then downloaded and Installed SP3 and the whole system crashed, unable

> to start Windows at all, not even in Safe Mode!

> I have just had to do a complete reinstallation - well done Microsoft!

You're not the only one, but you ARE in a very tiny minority. What

happened when you restored from your backup? Er, you did back up your

system before installing SP3, didn't you? If not, to be consistent you

should immediately cancel all your insurance policies, get rid of any

spare tire(s) you have, and get rid of any anti-virus and anti-malware

you have.

I've installed SP3 on 26 machines, and they're all working just fine.

Did I read and follow the MS suggestions prior to installing it? You

bet I did. Maybe you've learned your lesson from this?

Guest Big_Al
Posted

Re: SP3

 

Frank-FL wrote:

> "Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

>> Am I the only one living this nightmare? Having read about the problems with

>> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

>> update that works with SP3.

>> I then downloaded and Installed SP3 and the whole system crashed, unable

>> to start Windows at all, not even in Safe Mode!

>> I have just had to do a complete reinstallation - well done Microsoft!

>

> Seems to me that if Zone Alarm is causing problems, I would get rid of it.

 

Zone alarm was just slow in getting the update out.

They should have known, if I read this article right:

http://securosis.com/2008/07/08/dan-kaminsky-discovers-fundamental-issue-in-dns-massive-multivendor-patch-released/

 

Just go to ZA and get the new version.

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Posted

Re: SP3

 

Frank-FL wrote:

> "Edwest@Vrisis" <EdwestVrisis@discussions.microsoft.com> wrote in message news:42672849-5D91-43BA-AD3F-CD7CD9471654@microsoft.com...

>> Am I the only one living this nightmare? Having read about the problems with

>> a confilct with Zone Alarm I downloaded and Installed the Zone Alarm new

>> update that works with SP3.

>> I then downloaded and Installed SP3 and the whole system crashed, unable

>> to start Windows at all, not even in Safe Mode!

>> I have just had to do a complete reinstallation - well done Microsoft!

>

> Seems to me that if Zone Alarm is causing problems, I would get rid of it.

get the update. It must have been a very simple fix because it was

released 12-24(depending on what ZA product was installed) hours after

the problem was identified

 

--

 

Rick

Fargo, ND

N 46°53'251"

W 096°48'279"

 

Remember the USS Liberty

http://www.ussliberty.org/

Guest Phisherman
Posted

Re: SP3

 

On Fri, 11 Jul 2008 13:53:43 -0500, "Unknown" <unknown@unknown.kom>

wrote:

>Why blame Microsoft?

 

 

Exactly, nobody twisted your arm to install SP3.


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