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Posted
My sound has gone. I've done everything I know but nothing, I've updated drivers unplugged, replugged, done sound tests now I'm stuck, any suggestions?
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Posted

Hi and welcome.

 

You haven't given us much to go on but we can start with the basics.

 

Have you tried your speakers with another computer or tried different speakers with your computer? Sometimes it's a basic hardware issue such as bad speakers, wires or jacks. You don't say if this is a laptop or desktop so I'm assuming desktop with external speakers.

 

After that it would be helpful if we knew the EXACT make and model of the computer. Since you have also updated drivers you likely know the EXACT sound card or onboard sound chip you have. What is that please.

 

By sound tests do you mean you went into the Control Panel and checked there by testing? If you did and they show as working but get no sound then it could be that they are muted.

 

Although it may sound dumb check to see if your speakers have a power button and that is turned on and if they have a volume control that is turned up.

 

Start with the basics then give us more information please.

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Posted
Hello, thanx so much for answering. Yes I have an Advent desktop PC. The sound comes from built in speakers on the monitor. I have a realtek webcam and audio system which says the speakers are working ok. I have checked that are not muted so I can't think of anything else I can do. I'm no expert so now rely on other peoples advice.. Sorry for the delay I sent the answer to myself. I know nothing about sound cards, but I have updated the drivers, looked to see what kind of sound card I have but couldn't find anything. Thanks Hinney60
Posted

I have no idea what monitor you have but I have seen people accidentally turn off the speakers from a button on the monitor.

 

Again....can you try different speakers and can you try your monitor on a different computer?

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Posted

Hi, do you have any earphones that can be plugged into the sound out jack socket? if they work it will at least prove the computer is OK and it is the speakers on the monitor or the plug or cable faulty.

Can you also tell us which model number of Advent you have, I can then research and find out what type of sound system it has, odds are it may be a Realtek HD system but would like to be sure.

 

Nev.

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