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Error on Boot with Windows XP Pro - SP3


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Guest Sixbells
Posted

I get two dialog boxes displaying the the folloowing errors"

"Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could

not be found"

-and-

"Error loading c:\windows\system32\urcyvohq.dll, The specified module could

not be found"

___

What are these files, and is there a location that I can download these

missing modules? I only have the original Windows XP Pro install CD, so it

is outdated after all of the SP updates.

 

Thank you,

Sixbells

  • Replies 5
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Guest Nepatsfan
Posted

Re: Error on Boot with Windows XP Pro - SP3

 

"Sixbells" <Sixbells@discussions.microsoft.com> wrote in message

news:E387C4DA-371B-4D27-82EF-4E638815AFA3@microsoft.com...

>I get two dialog boxes displaying the the folloowing errors"

> "Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could

> not be found"

> -and-

> "Error loading c:\windows\system32\urcyvohq.dll, The specified module could

> not be found"

> ___

> What are these files, and is there a location that I can download these

> missing modules? I only have the original Windows XP Pro install CD, so it

> is outdated after all of the SP updates.

>

> Thank you,

> Sixbells

 

 

 

Have you run an antivirus or antispyware scan recently on this computer? The

behavior you describe is usually what happens when an antivirus or

antispyware program identifies a file as malware, deletes the file, but doesn't

clean up the mechanism that launches the malware at startup.

 

Here's a program from Microsoft that will help you stop the error messages.

 

AutoRuns for Windows v9.21

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

 

Once you've downloaded and extracted the files, run autoruns.exe.

Look on the Everything tab for an entry that lists sqjcxgtq.dll in the Image

path

column.

Right click on that entry and select Search Online from the menu.

Odds are that you'll come up with an empty search. This pretty much confirms

that it was some type of malware that your scan deleted.

Uncheck the item.

Do the same for urcyvohq.dll.

Restart your computer. If you no longer see the error message, you can go back

and delete the entry in Autoruns.

 

Just to be on the safe side, you might consider taking steps to make sure the

system is malware free. Here's a site with general instructions on cleaning a

computer.

 

Courtesy of Malke Routh, MS-MVP

http://www.elephantboycomputers.com/page2.html#Viruses_Malware

 

Good luck

 

Nepatsfan

Guest Pegasus \(MVP\)
Posted

Re: Error on Boot with Windows XP Pro - SP3

 

 

"Sixbells" <Sixbells@discussions.microsoft.com> wrote in message

news:E387C4DA-371B-4D27-82EF-4E638815AFA3@microsoft.com...

>I get two dialog boxes displaying the the folloowing errors"

> "Error loading c:\windows\system32\sqjcxgtq.dll, The specified module

> could

> not be found"

> -and-

> "Error loading c:\windows\system32\urcyvohq.dll, The specified module

> could

> not be found"

> ___

> What are these files, and is there a location that I can download these

> missing modules? I only have the original Windows XP Pro install CD, so

> it

> is outdated after all of the SP updates.

>

> Thank you,

> Sixbells

 

These files sound like viruses. Do you really want them? Install a good

virus scanner and get it to check your machine.

Guest PA Bear [MS MVP]
Posted

Re: Error on Boot with Windows XP Pro - SP3

 

Did you attempt to install SP3 manually?

 

Judging from similar posts here in the past month or so, the behavior may be

due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a thorough check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

==========================================

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

Sixbells wrote:

> I get two dialog boxes displaying the the folloowing errors"

> "Error loading c:\windows\system32\sqjcxgtq.dll, The specified module

> could

> not be found"

> -and-

> "Error loading c:\windows\system32\urcyvohq.dll, The specified module

> could

> not be found"

> ___

> What are these files, and is there a location that I can download these

> missing modules? I only have the original Windows XP Pro install CD, so

> it

> is outdated after all of the SP updates.

>

> Thank you,

> Sixbells

Posted

RE: Error on Boot with Windows XP Pro - SP3

 

 

 

"Sixbells" wrote:

> I get two dialog boxes displaying the the folloowing errors"

> "Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could

> not be found"

> -and-

> "Error loading c:\windows\system32\urcyvohq.dll, The specified module could

> not be found"

> ___

> What are these files, and is there a location that I can download these

> missing modules? I only have the original Windows XP Pro install CD, so it

> is outdated after all of the SP updates.

>

> Thank you,

> Sixbells

 

 

They are the orphans left after your Anti-virus/Antimalware removed an

infection from your system and they on the start up list. When your Machine

boot it reads the list and ry to pull the string from the registry but the

entries are empty, hence the error message!

 

Unexplained computer behaviour may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Go through these Cleaning steps:

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Tabs:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

RootkitRevealer v1.71

By Bryce Cogswell and Mark Russinovich

http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

 

 

Run a scan from here on-line:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner (offline scanner) from here:

http://www.avast.com/eng/avast-virus-cleaner.html

 

You can download this tool "AutoRuns for Windows"

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

And remove the entry from here:

 

Locate this key:

[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in

the right pane/window and remove the entry for it

" c:\windows\system32\urcyvohq.dlll"

"c:\windows\system32\sqjcxgtq.dll"

And this Key:

[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run = look in

the right pane/window and remove the entry for it

"c:\windows\system32\urcyvohq.dll"

"c:\windows\system32\sqjcxgtq.dll"

Run disk cleanup and defrag in safe mode.

 

HTH.

nass

---

http://www.nasstec.co.uk

  • 3 weeks later...
Guest Sixbells
Posted

Re: Error on Boot with Windows XP Pro - SP3

 

Well it got rid of one of the boot errors, but I still get "Error loading

c:\windows\system32\urcyvohq.dll, The specified module could

not be found"

 

One of the experts mentioned Vundo-ZLOB-SDBot infection, I did have this as

detected by AVG and I downloaded the Vundo Removal Tool and ran it, just

wondering if this may be having some residual side effects??

 

As always, thanks for your help, the is a great community!

Sixbells

~~~~~~~~~~~

 

"PA Bear [MS MVP]" wrote:

> Did you attempt to install SP3 manually?

>

> Judging from similar posts here in the past month or so, the behavior may be

> due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

>

> Unexplained computer behavior may be caused by deceptive software

> http://support.microsoft.com/kb/827315

>

> Run a thorough check for hijackware, including posting your hijackthis log

> to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

> It will help you to both identify and remove any hijackware/spyware with

> assistance from an expert. **Post your log to

> http://aumha.net/viewforum.php?f=30,

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://castlecops.com/forum67.html, or other appropriate forums for review

> by an expert in such matters, not here.**

>

> If the procedures look too complex - and there is no shame in admitting this

> isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA) computer repair shop.

>

> ==========================================

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

>

> Sixbells wrote:

> > I get two dialog boxes displaying the the folloowing errors"

> > "Error loading c:\windows\system32\sqjcxgtq.dll, The specified module

> > could

> > not be found"

> > -and-

> > "Error loading c:\windows\system32\urcyvohq.dll, The specified module

> > could

> > not be found"

> > ___

> > What are these files, and is there a location that I can download these

> > missing modules? I only have the original Windows XP Pro install CD, so

> > it

> > is outdated after all of the SP updates.

> >

> > Thank you,

> > Sixbells

>

>


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