How can I be sure I'm talking to a Microsoft representative? My PC locked up and displayed a warning not to turn off PC and call '833

By Guest Lloyd Waters
August 17, 2022 in Tech Support & Discussions Forum

https://extremetechsupport.com/topic/1040887-how-can-i-be-sure-im-talking-to-a-microsoft-representative-my-pc-locked-up-and-displayed-a-warning-not-to-turn-off-pc-and-call-833/

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Guest Lloyd Waters

Posted August 17, 2022

Warning directs me to call 833-629-3140. I called and rep wanted to run full scan. He advised me not to purchase any products as Microsoft provided necessary protection for firewalls, etc. We were disconnected before scan was completed. when I called back, I got a different who wanted to do same things as rep # 1. He finally got around to pitching some firewall protection software for $499.00 for a 1 year subscriptionI did not purchase and now my PC is all messed up..