Guest Frank Martin Posted July 13, 2008 Posted July 13, 2008 I have WinXP pro and a Netcomm1300nb4 modem which all worked very well in the past. For the past two weeks I have been having trouble because my internet connection works intermittently; that is it works properly or not at all. I have tried many solutions, such as renewing the ISP connection, checking plugs & connections and disconnecting latest software, and doing virus sweeps. I have disconnected Zone alarm and gone back to the Windows firewall. The only clue I have discovered is in the "Windows Task Manager" in the "networking" chart window, and this shows the moving green line at 0% when my internet connection is working, but 3% when it is not. The green line goes down and up as the connection works & fails. This seems strange and I wonder if anyone can help me fix this problem. Regards, Frank
Guest DL Posted July 13, 2008 Posted July 13, 2008 Re: Problem with intermittant internet connection. Have you installed any driver updates from MS Update? if so roll them back "Frank Martin" <fm@general.com.au> wrote in message news:ewAQS5I5IHA.4448@TK2MSFTNGP05.phx.gbl... >I have WinXP pro and a Netcomm1300nb4 modem which all worked very well in >the past. > > For the past two weeks I have been having trouble because my internet > connection works intermittently; that is it works properly or not at all. > > I have tried many solutions, such as renewing the ISP connection, checking > plugs & connections and disconnecting latest software, and doing virus > sweeps. > > I have disconnected Zone alarm and gone back to the Windows firewall. > > The only clue I have discovered is in the "Windows Task Manager" in the > "networking" chart window, and this shows the moving green line at 0% when > my internet connection is working, but 3% when it is not. The green line > goes down and up as the connection works & fails. This seems strange and > I wonder if anyone can help me fix this problem. > > Regards, Frank >
Guest Frank Martin Posted July 13, 2008 Posted July 13, 2008 Re: Problem with intermittant internet connection. Thanks, where do I find these drivers? "DL" <address@invalid> wrote in message news:uft01EN5IHA.5012@TK2MSFTNGP02.phx.gbl... > Have you installed any driver updates from > MS Update? if so roll them back > > "Frank Martin" <fm@general.com.au> wrote in > message > news:ewAQS5I5IHA.4448@TK2MSFTNGP05.phx.gbl... >>I have WinXP pro and a Netcomm1300nb4 modem >>which all worked very well in the past. >> >> For the past two weeks I have been having >> trouble because my internet connection >> works intermittently; that is it works >> properly or not at all. >> >> I have tried many solutions, such as >> renewing the ISP connection, checking >> plugs & connections and disconnecting >> latest software, and doing virus sweeps. >> >> I have disconnected Zone alarm and gone >> back to the Windows firewall. >> >> The only clue I have discovered is in the >> "Windows Task Manager" in the "networking" >> chart window, and this shows the moving >> green line at 0% when my internet >> connection is working, but 3% when it is >> not. The green line goes down and up as >> the connection works & fails. This seems >> strange and I wonder if anyone can help me >> fix this problem. >> >> Regards, Frank >> > >
Guest Frank Martin Posted July 31, 2008 Posted July 31, 2008 Re: Problem with intermittant internet connection. I have since discovered the problem was caused by a pernicious worm masquerading as csrss.exe in the C:\Windows\Config folder. It was probably a spambot because it was causing so much outflow from my computer that I couldn't get to use the internet at all. I cannot imagine what was being sent out! I got rid of it by running the HijackThis software and identifying the registry string that was causing the trouble, and deleting it. Then I deleted csrss.exe and all is well so far. Now I always check the "Windows Task Manager" to observe any activity when I'm not using the internet, and now there is zero activity unless I'm using it. I found the Virus checker "F-Secure" was the only one of many that actually identified the location of the worm; Computer Associates & ZoneAlarm flopped badly. This "F-Secure" actually unzips files to check for malware although a complete scan takes a long time - like overnight. Regards, Frank "DL" <address@invalid> wrote in message news:uft01EN5IHA.5012@TK2MSFTNGP02.phx.gbl... > Have you installed any driver updates from > MS Update? if so roll them back > > "Frank Martin" <fm@general.com.au> wrote in > message > news:ewAQS5I5IHA.4448@TK2MSFTNGP05.phx.gbl... >>I have WinXP pro and a Netcomm1300nb4 modem >>which all worked very well in the past. >> >> For the past two weeks I have been having >> trouble because my internet connection >> works intermittently; that is it works >> properly or not at all. >> >> I have tried many solutions, such as >> renewing the ISP connection, checking >> plugs & connections and disconnecting >> latest software, and doing virus sweeps. >> >> I have disconnected Zone alarm and gone >> back to the Windows firewall. >> >> The only clue I have discovered is in the >> "Windows Task Manager" in the "networking" >> chart window, and this shows the moving >> green line at 0% when my internet >> connection is working, but 3% when it is >> not. The green line goes down and up as >> the connection works & fails. This seems >> strange and I wonder if anyone can help me >> fix this problem. >> >> Regards, Frank >> > >
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