Windows Explorer looping

[metalhead]

Hi all, this is my first post so please be gentle with me.....Yesterday when I switched on my PC it got as far as the desktop then windows explorer stopped working then restarted and stopped again this dose this continuously so I cant even open ANYTHING. tried this in safe mode with the same results. Managed to run System Restore from safe mode but this didnt work. I have tried "Msconflg" and Clean Boot and still have the same problem.....I am running Windows 7 Ultimate 32 bit ,I have been using PC,s for 10 years and usually fix my own probs one way or another but this has got me stumped....any help would be gratefully accepted.....thanks in advance Pete

[Jelly Bean]

Hello and welcome....

 

Are you getting the popup Windows Explorer has stopped working?

 

Could you possibly have a virus?

Could be a driver issue.....

 

Have you installed the latest service pack?

 

I cannot find a Windows 7 link but the commands in this one are the same:

 

http://support.microsoft.com/kb/937093

[metalhead]

Hi Jellybean thanks for your reply, I dont think I have a Virus, Avast scan came back negative. Updates are set to auto , so I think I am upto date. I am running a Checkdisk at the moment to see if it can fin any bad sectors.otherwise I am sitll in the brown stuff for now ...Cheers Pete

[Jelly Bean]

Hey Pete...

 

A virus can stop your AV picking up the virus if one is lurking....

 

Check for any update or hardware driver that may of installed just before this issue started...

 

Have you tried a repair?

 

Did you install any software yourself that may of caused this issue?

 

Did you download lets say a MP3 that may of caused this issue?

[metalhead]

Hi again ..Nothing installed within the last week ......tried repair from CD ...nothing found...Cant check for updates as I cant get past the desktop !!!!!!

[Jelly Bean]

Are you able to even open command prompt either in normal or safe mode?

 

If you can type in sfc /scannow and hit enter and let it run?

 

Have you tried last known good config?

 

Do you have recovery disks or full install disks or recovery partition?

 

Just a thought,are you prepared to backup your data and run a recovery or a reinstall of the OS?

[metalhead]

Hi tried sfc/scannow.....no joy , last good config just put me back to the non responsive desktop. I have installed 7 on a different partition just so I can use the PC agian but would like to repair or get the old knackered system running agin as I have loads of programs which took a long time setting up. Once the Checkdisk has finished running I will attempt to re-install over the old setup as an upgrade and hopefully this will NOT delete my old stuff but install around them and repair the setup....fingers crossed lol

[Jelly Bean]

Sorry I had to pop off to restart my computer....

 

Fingers crossed for you....

[metalhead]

Cheeers I will let you know how I get on in the next day or so...thanks for your help:cool:

[Jelly Bean]

Im sure if this is not fixed we can help further.....

 

Let us know how it goes....

[metalhead]

OK here goes.......ran checkdisk from the new instalation and this stopped the problem after it looped a few times... well chuffed...however my system now takes about 3 mins to boot up from pushing the start button to showing the desktop..(I,m not too bothered about this at the Mo as least I can get on and use the PC now).I have tried to fix this issue with repair from the Install disc but this came up blank (Again) I think it may be a hard drive problem as it hangs on boot for a couple of mins before the option to choose which OS to run so I dont think its a software issue..It even dose this on the new install which I put in to gain access to the PC ( This wasnt happening before the looping issue) So trying to disable as many un-neccessary items as possible aint working...any Ideas anyone, I,m all ears if you have ......thanks to all for the help...........Oh yeah I tried to do an Upgrade from the CD to see if this would fix any further issues but this wouldnt Re-boot after the first restart so I gave up on this idea in case it F**%ed everything else up!!!!...Cheers Pete

[Jelly Bean]

Have you reset the BIOS boot order?

 

HDD.

CD/DVD.

Floppy.

 

Turn off boot from network.

 

Unplug all external items not required for booting then try restarting the computer....

[metalhead]

Hello again ..I had re-set the boot order and am still taking 3 mins to fire up??? still think its a hardware issue....I might try to install widows 7 onto my storage drive (If there is room ) just to see if this boots any faster.......maybe that will boot quicker? if so then it might be a Main hard drive problem.........I dont want to have to replace my main drive unless I really have to...cheers Pete

[Jelly Bean]

Yes it maybe a main HDD issue,if errors were found and it did not fix them all after running chkdsk then your HDD has problems....

[metalhead]

OK TIME TO CONCLUDE THIS ISSUE ( I hope).I bit the bullet and put a new partition on my storage drive, installed windows 7 on here just to see if this would boot up quicker. Hey Presto this seems to have overwritten whatever was causing the problem..my old 7 setup now boots up in under 45 seconds again !!!!!! I am not sure how this cured the problem but I dint really care now..lol I am now going to re-format the new partition and hope that this wont reverse the good work......thanks to Jelly Bean for her patience and help , bye for Now Pete

[Jelly Bean]

Excellent,let me know how things go.....

 

It could simply be your HDD has got bogged down with loads of software and a a bit crapped up.....Needs a good clean up,well a reinstall is always a good idea....