Guest Kgolfer Posted July 13, 2008 Posted July 13, 2008 Please Help Anybody - I am dead in the water! When I power up my desktop I am receiving the ugly blue screen with the following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp 42b2df42 I have Dell XPS system running Windows XP Media Center Version. Please note that I have attempted to Restore my system to the last working configuration by going to the Advanced Start Up Option to no avail. In addition, I was not supplied a Start Up CD when I purchased the computer directly from Dell. -- Thanks, Ken
Guest Ron Badour Posted July 13, 2008 Posted July 13, 2008 Re: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL You can order a system CD here for free: http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1 I got a system disk using this link; however, a Dell rep told me they did not have the driver CD so if you need drivers, you will have to download them from the Dell site. Have you tried starting in safe mode (tapping the F8 key when the PC starts to boot)? If it boots: How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?kbid=316434 -- Regards Ron Badour MS MVP Windows Desktop Experience "Kgolfer" <Kgolfer@discussions.microsoft.com> wrote in message news:5CEE3FB0-519B-4EDA-9883-CDF0CED274EA@microsoft.com... > Please Help Anybody - I am dead in the water! > > When I power up my desktop I am receiving the ugly blue screen with the > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > 42b2df42 > > I have Dell XPS system running Windows XP Media Center Version. Please > note > that I have attempted to Restore my system to the last working > configuration > by going to the Advanced Start Up Option to no avail. In addition, I was > not > supplied a Start Up CD when I purchased the computer directly from Dell. > > -- > Thanks, Ken
Guest nass Posted July 13, 2008 Posted July 13, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL "Kgolfer" wrote: > Please Help Anybody - I am dead in the water! > > When I power up my desktop I am receiving the ugly blue screen with the > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > 42b2df42 > > I have Dell XPS system running Windows XP Media Center Version. Please note > that I have attempted to Restore my system to the last working configuration > by going to the Advanced Start Up Option to no avail. In addition, I was not > supplied a Start Up CD when I purchased the computer directly from Dell. > > -- > Thanks, Ken Hi Ken, Stop Error in IASTOR.SYS http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en Update or reinstall Intel® Matrix Storage Manager may help solve the problem! Installation instructions http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm Stop error message on a Windows XP-based computer: "STOP 0x000000D1": http://support.microsoft.com/kb/916595 You can call DELL and ask for a recovery CD for a small charge! HTH. nass --- http://www.nasstec.co.uk
Guest Kgolfer Posted July 13, 2008 Posted July 13, 2008 Re: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hey Ron, Thanks for the quick reply...I have tried booting my machine in all three of the safe modes but the blue screen appears each time. -- Thanks, Ken "Ron Badour" wrote: > You can order a system CD here for free: > > http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1 > > I got a system disk using this link; however, a Dell rep told me they did > not have the driver CD so if you need drivers, you will have to download > them from the Dell site. > > Have you tried starting in safe mode (tapping the F8 key when the PC starts > to boot)? If it boots: > > How to perform advanced clean-boot troubleshooting in Windows XP > http://support.microsoft.com/?kbid=316434 > > -- > Regards > > Ron Badour > MS MVP > Windows Desktop Experience > > > "Kgolfer" <Kgolfer@discussions.microsoft.com> wrote in message > news:5CEE3FB0-519B-4EDA-9883-CDF0CED274EA@microsoft.com... > > Please Help Anybody - I am dead in the water! > > > > When I power up my desktop I am receiving the ugly blue screen with the > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > 42b2df42 > > > > I have Dell XPS system running Windows XP Media Center Version. Please > > note > > that I have attempted to Restore my system to the last working > > configuration > > by going to the Advanced Start Up Option to no avail. In addition, I was > > not > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > -- > > Thanks, Ken > > >
Guest Kgolfer Posted July 13, 2008 Posted July 13, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hey Nass, Thanks for getting me through the DRIVER_IRQL error but during the restart I got the blue screen again and the new error is UNMOUNTABLE_BOOT_VOLUME - STOP: 0X000000ED (0X8239988, 0Xc000009C, 0X00000000, 0X00000000). Any advice on this one? -- Thanks, Ken "nass" wrote: > > > "Kgolfer" wrote: > > > Please Help Anybody - I am dead in the water! > > > > When I power up my desktop I am receiving the ugly blue screen with the > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > 42b2df42 > > > > I have Dell XPS system running Windows XP Media Center Version. Please note > > that I have attempted to Restore my system to the last working configuration > > by going to the Advanced Start Up Option to no avail. In addition, I was not > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > -- > > Thanks, Ken > > Hi Ken, > Stop Error in IASTOR.SYS > http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en > > Update or reinstall Intel® Matrix Storage Manager may help solve the problem! > Installation instructions > http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm > > Stop error message on a Windows XP-based computer: "STOP 0x000000D1": > http://support.microsoft.com/kb/916595 > You can call DELL and ask for a recovery CD for a small charge! > HTH. > nass > --- > http://www.nasstec.co.uk >
Guest nass Posted July 14, 2008 Posted July 14, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hi Ken, Read the info below: Stop 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled Is Mounted http://support.microsoft.com/kb/315403 Unmountable Boot Volume http://support.microsoft.com/kb/555302 Error Message when you restart your computer http://support.microsoft.com/kb/297185 http://support.microsoft.com/kb/892000 Try to download the Diagnostic tool for your Hard Drive from the manufacturer Website of your Had drive and test the health of the HDD. The chkdsk /r should correct the problem Let us know your progress. nass --- http://www.nasstec.co.uk "Kgolfer" wrote: > Hey Nass, > > Thanks for getting me through the DRIVER_IRQL error but during the restart I > got the blue screen again and the new error is UNMOUNTABLE_BOOT_VOLUME - > STOP: 0X000000ED (0X8239988, 0Xc000009C, 0X00000000, 0X00000000). > > Any advice on this one? > -- > Thanks, Ken > > > "nass" wrote: > > > > > > > "Kgolfer" wrote: > > > > > Please Help Anybody - I am dead in the water! > > > > > > When I power up my desktop I am receiving the ugly blue screen with the > > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > > 42b2df42 > > > > > > I have Dell XPS system running Windows XP Media Center Version. Please note > > > that I have attempted to Restore my system to the last working configuration > > > by going to the Advanced Start Up Option to no avail. In addition, I was not > > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > > > -- > > > Thanks, Ken > > > > Hi Ken, > > Stop Error in IASTOR.SYS > > http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en > > > > Update or reinstall Intel® Matrix Storage Manager may help solve the problem! > > Installation instructions > > http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm > > > > Stop error message on a Windows XP-based computer: "STOP 0x000000D1": > > http://support.microsoft.com/kb/916595 > > You can call DELL and ask for a recovery CD for a small charge! > > HTH. > > nass > > --- > > http://www.nasstec.co.uk > >
Guest Kgolfer Posted July 14, 2008 Posted July 14, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hey Nass, Thanks again for the information! However, if I am unable to boot up my machine how can I perform the chkdsk/r on the health of the HDD? I have requested a set of restore cd's from Dell and it's my assumption that I will have to do a restore prior to downloading of the fixes you mentioned in your response. Your thoughts are welcomed! -- Thanks, Ken "nass" wrote: > > Hi Ken, > Read the info below: > > Stop 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled > Is Mounted > http://support.microsoft.com/kb/315403 > > Unmountable Boot Volume > http://support.microsoft.com/kb/555302 > > Error Message when you restart your computer > http://support.microsoft.com/kb/297185 > > http://support.microsoft.com/kb/892000 > Try to download the Diagnostic tool for your Hard Drive from the > manufacturer Website of your Had drive and test the health of the HDD. > The chkdsk /r should correct the problem > Let us know your progress. > nass > --- > http://www.nasstec.co.uk > > "Kgolfer" wrote: > > > Hey Nass, > > > > Thanks for getting me through the DRIVER_IRQL error but during the restart I > > got the blue screen again and the new error is UNMOUNTABLE_BOOT_VOLUME - > > STOP: 0X000000ED (0X8239988, 0Xc000009C, 0X00000000, 0X00000000). > > > > Any advice on this one? > > -- > > Thanks, Ken > > > > > > "nass" wrote: > > > > > > > > > > > "Kgolfer" wrote: > > > > > > > Please Help Anybody - I am dead in the water! > > > > > > > > When I power up my desktop I am receiving the ugly blue screen with the > > > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > > > 42b2df42 > > > > > > > > I have Dell XPS system running Windows XP Media Center Version. Please note > > > > that I have attempted to Restore my system to the last working configuration > > > > by going to the Advanced Start Up Option to no avail. In addition, I was not > > > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > > > > > -- > > > > Thanks, Ken > > > > > > Hi Ken, > > > Stop Error in IASTOR.SYS > > > http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en > > > > > > Update or reinstall Intel® Matrix Storage Manager may help solve the problem! > > > Installation instructions > > > http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm > > > > > > Stop error message on a Windows XP-based computer: "STOP 0x000000D1": > > > http://support.microsoft.com/kb/916595 > > > You can call DELL and ask for a recovery CD for a small charge! > > > HTH. > > > nass > > > --- > > > http://www.nasstec.co.uk > > >
Guest nass Posted July 14, 2008 Posted July 14, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hi Ken, If you able to Boot into safe mode you can try the System Restore from there. Also you can right click your partition (C:\) and select properties. On the Drive Properties click on Tools Tab then click on Ceck Now under Error-Checking. A pop up window will come up please check mark both check boxes and Restart your machine. Does this help? Another try the BIOS alteration option mentioned in one of the KB articles. HTH. Keep us posted. nass --- http://www.nasstec.co.uk "Kgolfer" wrote: > Hey Nass, > > Thanks again for the information! However, if I am unable to boot up my > machine how can I perform the chkdsk/r on the health of the HDD? I have > requested a set of restore cd's from Dell and it's my assumption that I will > have to do a restore prior to downloading of the fixes you mentioned in your > response. > > Your thoughts are welcomed! > -- > Thanks, Ken > > > "nass" wrote: > > > > > Hi Ken, > > Read the info below: > > > > Stop 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled > > Is Mounted > > http://support.microsoft.com/kb/315403 > > > > Unmountable Boot Volume > > http://support.microsoft.com/kb/555302 > > > > Error Message when you restart your computer > > http://support.microsoft.com/kb/297185 > > > > http://support.microsoft.com/kb/892000 > > Try to download the Diagnostic tool for your Hard Drive from the > > manufacturer Website of your Had drive and test the health of the HDD. > > The chkdsk /r should correct the problem > > Let us know your progress. > > nass > > --- > > http://www.nasstec.co.uk > > > > "Kgolfer" wrote: > > > > > Hey Nass, > > > > > > Thanks for getting me through the DRIVER_IRQL error but during the restart I > > > got the blue screen again and the new error is UNMOUNTABLE_BOOT_VOLUME - > > > STOP: 0X000000ED (0X8239988, 0Xc000009C, 0X00000000, 0X00000000). > > > > > > Any advice on this one? > > > -- > > > Thanks, Ken > > > > > > > > > "nass" wrote: > > > > > > > > > > > > > > > "Kgolfer" wrote: > > > > > > > > > Please Help Anybody - I am dead in the water! > > > > > > > > > > When I power up my desktop I am receiving the ugly blue screen with the > > > > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > > > > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > > > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > > > > 42b2df42 > > > > > > > > > > I have Dell XPS system running Windows XP Media Center Version. Please note > > > > > that I have attempted to Restore my system to the last working configuration > > > > > by going to the Advanced Start Up Option to no avail. In addition, I was not > > > > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > > > > > > > -- > > > > > Thanks, Ken > > > > > > > > Hi Ken, > > > > Stop Error in IASTOR.SYS > > > > http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en > > > > > > > > Update or reinstall Intel® Matrix Storage Manager may help solve the problem! > > > > Installation instructions > > > > http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm > > > > > > > > Stop error message on a Windows XP-based computer: "STOP 0x000000D1": > > > > http://support.microsoft.com/kb/916595 > > > > You can call DELL and ask for a recovery CD for a small charge! > > > > HTH. > > > > nass > > > > --- > > > > http://www.nasstec.co.uk > > > >
Guest Kgolfer Posted July 14, 2008 Posted July 14, 2008 RE: Boot Error - Blue Screen - DRIVER_IRQL_NOT_LESS_OR_EQUAL Hey Nass, I only get as far as the "blue screen" in any of the safe modes I select in the Advanced Setup Options. Hence, I believe I have to wait for the restore cd's to arrive from Dell to do System Restore. Yea or nay? -- Thanks, Ken "nass" wrote: > > Hi Ken, > If you able to Boot into safe mode you can try the System Restore from there. > Also you can right click your partition (C:\) and select properties. > On the Drive Properties click on Tools Tab then click on Ceck Now under > Error-Checking. A pop up window will come up please check mark both check > boxes and Restart your machine. > Does this help? > Another try the BIOS alteration option mentioned in one of the KB articles. > HTH. > Keep us posted. > nass > --- > http://www.nasstec.co.uk > > > "Kgolfer" wrote: > > > Hey Nass, > > > > Thanks again for the information! However, if I am unable to boot up my > > machine how can I perform the chkdsk/r on the health of the HDD? I have > > requested a set of restore cd's from Dell and it's my assumption that I will > > have to do a restore prior to downloading of the fixes you mentioned in your > > response. > > > > Your thoughts are welcomed! > > -- > > Thanks, Ken > > > > > > "nass" wrote: > > > > > > > > Hi Ken, > > > Read the info below: > > > > > > Stop 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled > > > Is Mounted > > > http://support.microsoft.com/kb/315403 > > > > > > Unmountable Boot Volume > > > http://support.microsoft.com/kb/555302 > > > > > > Error Message when you restart your computer > > > http://support.microsoft.com/kb/297185 > > > > > > http://support.microsoft.com/kb/892000 > > > Try to download the Diagnostic tool for your Hard Drive from the > > > manufacturer Website of your Had drive and test the health of the HDD. > > > The chkdsk /r should correct the problem > > > Let us know your progress. > > > nass > > > --- > > > http://www.nasstec.co.uk > > > > > > "Kgolfer" wrote: > > > > > > > Hey Nass, > > > > > > > > Thanks for getting me through the DRIVER_IRQL error but during the restart I > > > > got the blue screen again and the new error is UNMOUNTABLE_BOOT_VOLUME - > > > > STOP: 0X000000ED (0X8239988, 0Xc000009C, 0X00000000, 0X00000000). > > > > > > > > Any advice on this one? > > > > -- > > > > Thanks, Ken > > > > > > > > > > > > "nass" wrote: > > > > > > > > > > > > > > > > > > > "Kgolfer" wrote: > > > > > > > > > > > Please Help Anybody - I am dead in the water! > > > > > > > > > > > > When I power up my desktop I am receiving the ugly blue screen with the > > > > > > following contents: DRIVER_IRQL_NOT_LESS_OR_EQUAL > > > > > > > > > > > > Tech info: STOP: 0X000000D1 (0X00000018, 0X00000002, 0X00000000, > > > > > > 0XF821225F); iastor.sys - Address F821225F base at F8203000m, DateStamp > > > > > > 42b2df42 > > > > > > > > > > > > I have Dell XPS system running Windows XP Media Center Version. Please note > > > > > > that I have attempted to Restore my system to the last working configuration > > > > > > by going to the Advanced Start Up Option to no avail. In addition, I was not > > > > > > supplied a Start Up CD when I purchased the computer directly from Dell. > > > > > > > > > > > > -- > > > > > > Thanks, Ken > > > > > > > > > > Hi Ken, > > > > > Stop Error in IASTOR.SYS > > > > > http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=20D0A093855D3F0AE0401E0A55170808&doclang=en > > > > > > > > > > Update or reinstall Intel® Matrix Storage Manager may help solve the problem! > > > > > Installation instructions > > > > > http://www.intel.com/support/chipsets/imsm/sb/cs-009330.htm > > > > > > > > > > Stop error message on a Windows XP-based computer: "STOP 0x000000D1": > > > > > http://support.microsoft.com/kb/916595 > > > > > You can call DELL and ask for a recovery CD for a small charge! > > > > > HTH. > > > > > nass > > > > > --- > > > > > http://www.nasstec.co.uk > > > > >
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