Yockie Posted August 24, 2011 Posted August 24, 2011 Hello all, Have Dell Latitude D610, second hand, almost new, but no sound. Got all proper updated drivers from Dell help web site - no change, still no sound. What to do next? Tnx Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
RandyL Posted August 24, 2011 Posted August 24, 2011 Strange, Dell says this is not almost new. They only have XP and 2000 listed on the support page. http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=LAT_PNT_PM_D610&os=WW1&osl=en&catid=&impid= If this were almost new it would be Windows 7. XP is quite dated. What OS do you have on it Yockie? Just in case anyone wants to know this is a laptop. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 24, 2011 Author Posted August 24, 2011 I dont know how old is the laptop itself, what Im saying is that its not used at all, everything on it shows not used laptop, and I got it by pure luck. I bought it second hand, but am happy with everything else and dont want to return it. OS Windows XP. Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
RandyL Posted August 24, 2011 Posted August 24, 2011 OK it's probably been used and they reinstalled XP which would put it back to where it appears to be new. Did you install the Audio SIGMATEL STAC 975X AC97 drivers from the link I gave you? Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 24, 2011 Author Posted August 24, 2011 Yes, last evening I was there, on the same website you gave me today, and I updated all drivers. Nothing happened, no sound. Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
RandyL Posted August 24, 2011 Posted August 24, 2011 A lot of possibilities here then. Go to device manager. Typing devmgmt.msc in the run box should get you there. Go to sound controllers or similar and look for any problems. You need to expand that section. Do you see any yellow marks? It's also possible that Dell used a different mobo/sound chip. Dell has been known to substitute parts. Check audio properties in the control panel and speaker options from the system tray to see if it is muted. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Armageddon Posted August 24, 2011 Posted August 24, 2011 No Sound Hi having repaired two Dell lappy's last week dell downloads its drivers in zip files did you extract them before the install ? and yes am back in town so to speak Randy Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
RandyL Posted August 24, 2011 Posted August 24, 2011 Oh good golly. Armageddon is here. You are in good hands now Yockie. Welcome back my friend. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 24, 2011 Author Posted August 24, 2011 Yes, I actually have done all you said - checked are they muted, check the device manager ( seemed ok to me, but then again what do I know...), and unzipped the files which got from Dell help website. BUT - I did not download ALL of the drivers from there, only some which were recommended, not the optional ones, and also I am not very educated about the device manager and although been there- Im not sure what I did really...have to run now, CU around 3 p.m, tnx Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
Yockie Posted August 24, 2011 Author Posted August 24, 2011 Ok, Im here, tell me what to do? What about this device manager? Where to look for yellow marks? Any suggestions will be very welcome, pls? Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
Armageddon Posted August 24, 2011 Posted August 24, 2011 Hi your looking for a black exclamation mark next to the sounds icon in device manager. To open Device Manager, click Start, and then click Control Panel. Click Performance and Maintenance, and then click System. On the Hardware tab, click Device Manager. Once there find the sounds Icon then see if you have the black exclamation mark in a yellow triangle next to sounds if you have we can go from there in sorting your problem Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 24, 2011 Author Posted August 24, 2011 No black exclamation mark in a yellow triangle, nothing like that. All seems good and normal. There are : audio codecs, legacy audio drivers, legacy video capture devices, media control devices, sigma tel C-major audio, video codecs. Thats all, no marks, no triangles. Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
Armageddon Posted August 24, 2011 Posted August 24, 2011 Quick thread update I suggested to Yockie via a mail he try a set of head phones and they work , suggesting the laptop speakers themselves are at fault , further investigation continues Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 24, 2011 Author Posted August 24, 2011 Thread update - its all done now, Armageddon is great helper, all investigated and fixed as far as possible, laptop speakers themselves are indeed at fault, but I can plug now outside speakers and use the laptop as needed. Very needed additional suggestions provided by Armageddon. THANKS AGAIN, what a great place is this forum! Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
RandyL Posted August 25, 2011 Posted August 25, 2011 That's great Yockie. Thanks Armageddon. Thanks to you too Yockie. Our bar has green this month. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Armageddon Posted August 25, 2011 Posted August 25, 2011 Pleasure as always Randy , and thanks again for donating Yockie . Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Yockie Posted August 25, 2011 Author Posted August 25, 2011 any time, guys Quote "Lets see which one of you nuts has got any guts?"------------------"But I tried. God ******, I sure ashell did that much. Didn't I?"
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