DNS problems

[Guest ryan.libbert]

Hello,

 

I have a client machine that is currently suffering from DNS issues.

 

I can ping addresses internal to the domain as well as external in the

cloud by IP only. when I try to ping by hostname the request times

out.

 

The client is MS XP and the server is MS Server 2003.

 

-I can successfully ping the DNS servers by IP from the client.

-I cansuccessfully ping the client by hostname from another laptop on

domain.

-I have tried to manually put in the DNS Servers vice having the client

search for automatically, does not work.

-flush DNS, does not work

-register DNS, does not work.

 

The client can surf webpages but cannot check Outlook which I beleive

may be due to the fact he cannot see the exchange server by name.

 

Can anyone offer suggestions on what other steps I can take to resolve

this?

 

 

--

ryan.libbert

[Guest Mir Mehdi]

RE: DNS problems

 

This problem occurs when the windows update had installed the update KB951748.

And what security software are you using on the computer, Because that

update has some DNS issues with the Zone Alarm Software.

 

If you have ZA - Set ZoneAlarm to Medium security setting or remove ZoneAlarm.

This article might be helpful for you - http://support.microsoft.com/kb/953230

--

Mir Sajjad Mehdi

Microsoft XP Platform Support

 

 

"ryan.libbert" wrote:

>

> Hello,

>

> I have a client machine that is currently suffering from DNS issues.

>

> I can ping addresses internal to the domain as well as external in the

> cloud by IP only. when I try to ping by hostname the request times

> out.

>

> The client is MS XP and the server is MS Server 2003.

>

> -I can successfully ping the DNS servers by IP from the client.

> -I cansuccessfully ping the client by hostname from another laptop on

> domain.

> -I have tried to manually put in the DNS Servers vice having the client

> search for automatically, does not work.

> -flush DNS, does not work

> -register DNS, does not work.

>

> The client can surf webpages but cannot check Outlook which I beleive

> may be due to the fact he cannot see the exchange server by name.

>

> Can anyone offer suggestions on what other steps I can take to resolve

> this?

>

>

> --

> ryan.libbert

>

[Guest GlowingBlueMist]

Re: DNS problems

 

"ryan.libbert" <ryan.libbert@gmail.com> wrote in message

news:ryan.libbert.3cjkvd@no-mx.tabletquestions.com...

>

> Hello,

>

> I have a client machine that is currently suffering from DNS issues.

>

> I can ping addresses internal to the domain as well as external in the

> cloud by IP only. when I try to ping by hostname the request times

> out.

>

> The client is MS XP and the server is MS Server 2003.

>

> -I can successfully ping the DNS servers by IP from the client.

> -I cansuccessfully ping the client by hostname from another laptop on

> domain.

> -I have tried to manually put in the DNS Servers vice having the client

> search for automatically, does not work.

> -flush DNS, does not work

> -register DNS, does not work.

>

> The client can surf webpages but cannot check Outlook which I beleive

> may be due to the fact he cannot see the exchange server by name.

>

> Can anyone offer suggestions on what other steps I can take to resolve

> this?

>

>

> --

> ryan.libbert

I don't know what is causing the actual problem you are experiencing but you

might want to give the DNS program Treewalk a try. It's freeware and does

clear up many DNS related problems.

 

It can be located at http://ntcanuck.com/

[Guest GlowingBlueMist]

Re: DNS problems

 

 

"GlowingBlueMist" <nobody@invalid.com> wrote in message

news:g5g7rl$fko$1@aioe.org...

> "ryan.libbert" <ryan.libbert@gmail.com> wrote in message

> news:ryan.libbert.3cjkvd@no-mx.tabletquestions.com...

>>

>> Hello,

>>

>> I have a client machine that is currently suffering from DNS issues.

>>

>> I can ping addresses internal to the domain as well as external in the

>> cloud by IP only. when I try to ping by hostname the request times

>> out.

>>

>> The client is MS XP and the server is MS Server 2003.

>>

>> -I can successfully ping the DNS servers by IP from the client.

>> -I cansuccessfully ping the client by hostname from another laptop on

>> domain.

>> -I have tried to manually put in the DNS Servers vice having the client

>> search for automatically, does not work.

>> -flush DNS, does not work

>> -register DNS, does not work.

>>

>> The client can surf webpages but cannot check Outlook which I beleive

>> may be due to the fact he cannot see the exchange server by name.

>>

>> Can anyone offer suggestions on what other steps I can take to resolve

>> this?

>>

>>

>> --

>> ryan.libbert

> I don't know what is causing the actual problem you are experiencing but

> you might want to give the DNS program Treewalk a try. It's freeware and

> does clear up many DNS related problems.

>

> It can be located at http://ntcanuck.com/

>

Another thought... If the client is using the Zone Alarm firewall one of

Microsoft's latest updates causes the program to refuse access to the

internet at normal settings. Zone Alarm reportedly has an update on their

web site to fix the problem.

[Guest ryan.libbert]

Re: DNS problems

 

 

Zone Alarm firewall is not being used on the client or anywhere in the

domain.

 

Any other ideas?

 

 

--

ryan.libbert

[Guest Mir Mehdi]

RE: DNS problems

 

Did you check whether the update KB951748 is installed on the XP CLient.

If it does then uninstall it from add/remove program.

--

Mir Sajjad Mehdi

Microsoft XP Platform Support

 

 

"Mir Mehdi" wrote:

> This problem occurs when the windows update had installed the update KB951748.

> And what security software are you using on the computer, Because that

> update has some DNS issues with the Zone Alarm Software.

>

> If you have ZA - Set ZoneAlarm to Medium security setting or remove ZoneAlarm.

> This article might be helpful for you - http://support.microsoft.com/kb/953230

> --

> Mir Sajjad Mehdi

> Microsoft XP Platform Support

>

>

> "ryan.libbert" wrote:

>

> >

> > Hello,

> >

> > I have a client machine that is currently suffering from DNS issues.

> >

> > I can ping addresses internal to the domain as well as external in the

> > cloud by IP only. when I try to ping by hostname the request times

> > out.

> >

> > The client is MS XP and the server is MS Server 2003.

> >

> > -I can successfully ping the DNS servers by IP from the client.

> > -I cansuccessfully ping the client by hostname from another laptop on

> > domain.

> > -I have tried to manually put in the DNS Servers vice having the client

> > search for automatically, does not work.

> > -flush DNS, does not work

> > -register DNS, does not work.

> >

> > The client can surf webpages but cannot check Outlook which I beleive

> > may be due to the fact he cannot see the exchange server by name.

> >

> > Can anyone offer suggestions on what other steps I can take to resolve

> > this?

> >

> >

> > --

> > ryan.libbert

> >

[Guest Elmo]

Re: DNS problems

 

ryan.libbert wrote:

> Zone Alarm firewall is not being used on the client or anywhere in the

> domain.

>

> Any other ideas?

 

More ideas:

 

Click Start, Run, type:

 

netsh winsock reset

 

Press Enter key

 

Restart the system

 

You can also try this software download from a working machine:

 

LSP-Fix

http://www.cexx.org/lspfix.htm

 

--

Joe =o)

[Guest Patty]

Re: DNS problems

 

On Mon, 14 Jul 2008 08:44:01 -0700, Mir Mehdi wrote:

> This problem occurs when the windows update had installed the update KB951748.

> And what security software are you using on the computer, Because that

> update has some DNS issues with the Zone Alarm Software.

>

> If you have ZA - Set ZoneAlarm to Medium security setting or remove ZoneAlarm.

> This article might be helpful for you - http://support.microsoft.com/kb/953230

 

There is now an update to ZA which resolves this problem, v 7.0.483.000.

 

Patty