connects to voip but not web pages

[Guest john westmore_______]

our laptop with windows xp installed has suddenly stopped opening web pages.

 

It is normally connected to the modem via a wireless adaptor. The belkin

modem 'utility page' shows the modem as being connected to the internet.

 

Connecting the lap top to the modem via a cable enables us connected to our

voip phone, so something is getting through, but it still will not open web

pages. Grateful for any advice, thanks.

[Guest nobody >]

Re: connects to voip but not web pages

 

john westmore_______ wrote:

>

> Aardvark you've hit the nail on the head... we are using zone alarm. we

> uninstalled it and everything works perfectly.

>

> Many thanks to you, or should that be Meeny theeenks. :)

>

>

 

For what it's worth, ZA has an update to fix the problem.

That was my fix and it worked.

 

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

 

I did the update from ZA and it was "all better".

[Guest Aardvark]

Re: connects to voip but not web pages

 

On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:

> For what it's worth, ZA has an update to fix the problem.

 

 

I told the OP that.

 

 

--

Liverpool. European City Of Culture 2008

http://www.liverpool08.com

[Guest Aardvark]

Re: connects to voip but not web pages

 

On Tue, 15 Jul 2008 15:55:13 +0100, john westmore_______ wrote:

>> The credit's not mine. I was merely regurgitating to the best of my

>> recollection posts from the last few days. You could have googled to

>> find the solution for yourself quicker than posting your OP.

>

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

> From the standpoint of a novice, it's not easy to see quite how one

> would 'google' in such a problem? Would be grateful for a 'mini'

> education, (i.e. an example) on that.

 

 

Well, first off I would have searched this newsgroup for recent posts

regarding an inability to see pages in IE or trouble with an internet

connection. Failing that , I would have gone to Google Groups using my

browser and used similar search terms there.

 

Fortunately I would have found a post made in this group on Sunday at

00.42am by 'Pixel' titled 'Internet Connection Problem' which describes

symptoms similar to your own. On reading the follow-up posts in the

thread I would further have discovered that the OP's problem is exactly

like yours and also that the solution was offered by 'Fergal' at 1.09am

in that thread.

 

Subsequent to that thread there was at least one post made here, the

solution to which was the same as Pixel's original post (and yours).

 

In this case Google would have been unnecessary as your answer was

posted in this group 41 hours before you before you posted your OP.

 

 

 

--

Liverpool. European City Of Culture 2008

http://www.liverpool08.com

[Guest John Holmes]

Re: connects to voip but not web pages

 

Aardvark "contributed" in 24hoursupport.helpdesk:

> On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:

>

>> For what it's worth, ZA has an update to fix the problem.

>

>

> I told the OP that.

>

>

 

You did, yes. Unfortunately, it took you some 20 lines while it took

"nobody" just 4.

 

;-)

 

--

<snip>

[Guest Aardvark]

Re: connects to voip but not web pages

 

On Tue, 15 Jul 2008 20:18:06 +0200, John Holmes wrote:

> Aardvark "contributed" in 24hoursupport.helpdesk:

>

>> On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:

>>

>>> For what it's worth, ZA has an update to fix the problem.

>>

>>

>> I told the OP that.

>>

>>

>>

> You did, yes. Unfortunately, it took you some 20 lines while it took

> "nobody" just 4.

>

> ;-)

 

 

Are you calling me overly verbose, buddy?

 

 

 

--

Liverpool. European City Of Culture 2008

http://www.liverpool08.com

[Guest Nicole Bischoff]

Re: connects to voip but not web pages

 

 

"john westmore_______" <bluestar@mail.invalid> wrote in message

news:g5ftjh$hd7$1@registered.motzarella.org...

> our laptop with windows xp installed has suddenly stopped opening web

> pages.

>

> It is normally connected to the modem via a wireless adaptor. The belkin

> modem 'utility page' shows the modem as being connected to the internet.

>

> Connecting the lap top to the modem via a cable enables us connected to

> our voip phone, so something is getting through, but it still will not

> open web pages. Grateful for any advice, thanks.

>

 

Sounds to me like you have some DNS server issues.

[Guest Dan Litov]

Re: connects to voip but not web pages

 

 

"Nicole Bischoff" <paige@paigedwinter.com> wrote in message

news:g5l5n2$bpl$1@aioe.org...

>

> "john westmore_______" <bluestar@mail.invalid> wrote in message

> news:g5ftjh$hd7$1@registered.motzarella.org...

>> our laptop with windows xp installed has suddenly stopped opening web

>> pages.

>>

>> It is normally connected to the modem via a wireless adaptor. The belkin

>> modem 'utility page' shows the modem as being connected to the internet.

>>

>> Connecting the lap top to the modem via a cable enables us connected to

>> our voip phone, so something is getting through, but it still will not

>> open web pages. Grateful for any advice, thanks.

>>

>

> Sounds to me like you have some DNS server issues.

 

Didja read where the OP corrected his problem by updating ZoneAlarm?