Ctrl Alt Delete

[Guest Jim1812]

Actually I have two questions:

(1) When using the Ctrl Alt Delete to cancel a program, once it does its

"job", it freezes up the computer and I have to reboot to remove the ctrl alt

delete screen. How can I correct this?

 

(2) consistently get the following error message when attempting to install

a program:

exception processing manager c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b5bf7c

 

What can I do to correct this? Reload XP?

 

thanks, Jim1812

[Guest Gerry]

Re: Ctrl Alt Delete

 

Jim

 

Please post copies of all Error and Warning Reports appearing in

the System and Application logs in Event Viewer for the last boot. No

Information Reports or Duplicates please. Indicate which also appear in

a previous boot.

 

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Jim1812 wrote:

> Actually I have two questions:

> (1) When using the Ctrl Alt Delete to cancel a program, once it does

> its "job", it freezes up the computer and I have to reboot to remove

> the ctrl alt delete screen. How can I correct this?

>

> (2) consistently get the following error message when attempting to

> install a program:

> exception processing manager c0000013 Parameters 75b6bf7c 4 75b6bf7c

> 75b5bf7c

>

> What can I do to correct this? Reload XP?

>

> thanks, Jim1812