Guest Steve Hughins Posted July 14, 2008 Posted July 14, 2008 Running Windows XP Professional New PC has been running for about 90 days. Loaded Quick Books 2008. Ran fine. (This is the only change that has been mde recently) A week later the OS would reboot unexpectently. In Normal Mode the OS will just reboot now. When in Safe Mode, the OS will just reboot unexpectently. Went to run CHKDSK /r and received a Blue Screen with the following info: "IRQL_NOT_LESS_OR_EQUAL" Stop: 0x0000000A (0x00000028, 0x00000002, 0x00000000, 0x8081E667) Any suggestions? Thank you Steven M Hughins
Guest Gerry Posted July 14, 2008 Posted July 14, 2008 Re: Blue Screen using CHKDSK /R Steven Background information on Stop Error message http://msdn2.microsoft.com/en-us/library/ms793589.aspx 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.) Source: http://aumha.org/a/stop.htm Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers are listed as unsigned? Disregard those which are not checked. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Steve Hughins wrote: > Running Windows XP Professional > > New PC has been running for about 90 days. > > Loaded Quick Books 2008. Ran fine. (This is the only change that > has been mde recently) A week later the OS would reboot > unexpectently. In Normal Mode the OS will just reboot now. When in > Safe Mode, the OS will just reboot unexpectently. > > Went to run CHKDSK /r and received a Blue Screen with the following > info: > > "IRQL_NOT_LESS_OR_EQUAL" Stop: 0x0000000A (0x00000028, 0x00000002, > 0x00000000, 0x8081E667) > > Any suggestions? > > Thank you > > Steven M Hughins
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