External Storage Drive Access Issue

[Guest DJ]

I have been using a Buffalo LinkStation Pro LS-250GL High Speed NAS Wireless

External Hard Drive and all of a sudden I can't network with it. It has

worked fine for over a year on my primary XP (SP2) laptop, and 2 other

laptops I own (both XP SP2) have no problem accessing the hard drive and its

files.

 

Now - although I can access the hardware through its web interface and can

log in and change settings, it won't let me access files.

 

I have been in contact with BuffaloTech support as well as Symantec/Norton

and both insist that something changed in Windows to cause access problems. I

have disabled and re-enabled Norton Antivirus and uninstalled and

re-installed the Buffalo LinkStation software and updated their firmware to

no avail.

 

I haven't used the external drive for a month, maybe 2 months, and I doubt I

could rollback far enough to a system restore point to see if that would

solve the issue.

 

Is there any other way to see what could be causing this issue?

[Guest Bil]

RE: External Storage Drive Access Issue

 

I don't know if our problems are similar, but I am hopelessly frustrated and

concerned about the information on my Buffalo ext. hard drive (USB) which

suddenly stopped being recognized as having information o it. Now whenever I

attempt to access it I get the msg that the drive is not formatted and do I

want to format iot now. I have some 200+ gigabites of files and information

and I do NOT want to reformat my disc. If you or anyone else can help I would

be ever so greatful and appreciative. For now I remain intensely agitated and

worried about getting access restored.

 

- Bil

 

"DJ" wrote:

> I have been using a Buffalo LinkStation Pro LS-250GL High Speed NAS Wireless

> External Hard Drive and all of a sudden I can't network with it. It has

> worked fine for over a year on my primary XP (SP2) laptop, and 2 other

> laptops I own (both XP SP2) have no problem accessing the hard drive and its

> files.

>

> Now - although I can access the hardware through its web interface and can

> log in and change settings, it won't let me access files.

>

> I have been in contact with BuffaloTech support as well as Symantec/Norton

> and both insist that something changed in Windows to cause access problems. I

> have disabled and re-enabled Norton Antivirus and uninstalled and

> re-installed the Buffalo LinkStation software and updated their firmware to

> no avail.

>

> I haven't used the external drive for a month, maybe 2 months, and I doubt I

> could rollback far enough to a system restore point to see if that would

> solve the issue.

>

> Is there any other way to see what could be causing this issue?

[Guest Anthony [MVP]]

Re: External Storage Drive Access Issue

 

Bill,

I think the original poster has a different problem. He has a NAS, and it

seems to be working for two of his workstations but not a third. That sounds

like a networking problem with his PC. On the other hand it sounds as though

you have a dead drive. USB drives are great and cheap, but one of the

problems is how to back them up.

If you don't have a backup, there are three things you can do:

software recovery if the disk is still working but you can't access the data

change the case if the drive is working but the electronics to it have

failed

recovery from the platters themselves if the internal mechanics have failed.

If you search for hard drive recovery, and bear those three in mind, you

will see what choices you have. A software recovery is irrelevant if the

drive itself has failed,

Anthony,

http://www.airdesk.com

 

 

 

"Bil" <Bil@discussions.microsoft.com> wrote in message

news:6D80C86E-E8B6-4F45-A461-3565F78251AD@microsoft.com...

> I don't know if our problems are similar, but I am hopelessly frustrated

> and

> concerned about the information on my Buffalo ext. hard drive (USB) which

> suddenly stopped being recognized as having information o it. Now whenever

> I

> attempt to access it I get the msg that the drive is not formatted and do

> I

> want to format iot now. I have some 200+ gigabites of files and

> information

> and I do NOT want to reformat my disc. If you or anyone else can help I

> would

> be ever so greatful and appreciative. For now I remain intensely agitated

> and

> worried about getting access restored.

>

> - Bil

>

> "DJ" wrote:

>

>> I have been using a Buffalo LinkStation Pro LS-250GL High Speed NAS

>> Wireless

>> External Hard Drive and all of a sudden I can't network with it. It has

>> worked fine for over a year on my primary XP (SP2) laptop, and 2 other

>> laptops I own (both XP SP2) have no problem accessing the hard drive and

>> its

>> files.

>>

>> Now - although I can access the hardware through its web interface and

>> can

>> log in and change settings, it won't let me access files.

>>

>> I have been in contact with BuffaloTech support as well as

>> Symantec/Norton

>> and both insist that something changed in Windows to cause access

>> problems. I

>> have disabled and re-enabled Norton Antivirus and uninstalled and

>> re-installed the Buffalo LinkStation software and updated their firmware

>> to

>> no avail.

>>

>> I haven't used the external drive for a month, maybe 2 months, and I

>> doubt I

>> could rollback far enough to a system restore point to see if that would

>> solve the issue.

>>

>> Is there any other way to see what could be causing this issue?