Huge Service Pack 2 Problem!

[Guest ACMDelete]

Please help!

 

So i was having problems with my wireless internet card, so i installed

service pack 2 onto my Windows XP computer

 

Now, when i turn the computer on after it has been off, or i restart

the computer, the welcome screen comes up and then my wallpaper shows

up, and that's it, it won't go anywhere after that

 

I have to press control+alt+delete which brings up my task manager,

from there i stop the "explorer.exe" process and go to file, start new

task, type "explorer" and then everything works, my start bar along

with all my files and folder and programs come up and everything is

fine, till i restart the computer and then i am back at square one...

any help?!?!

 

Big thanks!

 

 

 

 

--

ACMDelete

[Guest PA Bear [MS MVP]]

Re: Huge Service Pack 2 Problem!

 

1. Uninstall SP2 via Add/Remove Programs and reboot.

 

2. Run a thorough check for hijackware, including posting your HijackThis

log to an appropriate forum.

 

Check for Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/Darnit.htm

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

 

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)

is the preferred tool to use. It will help you to both identify and remove

any hijackware/spyware.

 

**Post your HijackThis log to http://forums.spywareinfo.com/,

http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or

other appropriate forum for expert analysis, not here.**

 

3. Skip SP2 and install SP3, but not until an expert gives your HijackThis

log a clean bill of health.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

ACMDelete wrote:

> Please help!

>

> So i was having problems with my wireless internet card, so i installed

> service pack 2 onto my Windows XP computer

>

> Now, when i turn the computer on after it has been off, or i restart

> the computer, the welcome screen comes up and then my wallpaper shows

> up, and that's it, it won't go anywhere after that

>

> I have to press control+alt+delete which brings up my task manager,

> from there i stop the "explorer.exe" process and go to file, start new

> task, type "explorer" and then everything works, my start bar along

> with all my files and folder and programs come up and everything is

> fine, till i restart the computer and then i am back at square one...

> any help?!?!

>

> Big thanks!