printer not recognized

[Guest Joseph]

Hello,

I have a Laserjet Printer with USB interface connected directly to local USB

port on XP Professional computer. The computer reports that the printer is

"Not Online". I first disconnected the USB cable from selected printer and

then I deleted the selected print from the print folder and then went into

File>Server Properties and deleted the specific print driver associated with

this specific local printer. I rebooted the computer download new driver

software from manufactuer website. Upon installation of software, it prompts

to connect USB cable and turn on printer. At this point I follow the

directions yet the printer is not recoginized as connected and the software

installaton process does not complete. I tried different USB interface

ports to resolve issue. Printer works correctly on other computers through

the same USB cable. Any suggestions. Thanks in advance.

 

Joe

[Guest john doe]

Re: printer not recognized

 

Are you using a power strip to power up the printer?

If so, you might try it in wall socket.

How many usb devices are you using on your computer?

If there's to many, some things might not work.

Thanks

 

 

 

"Joseph" <candulj@yahoo.com> wrote in message

news:eIf9j0o5IHA.4848@TK2MSFTNGP05.phx.gbl...

> Hello,

> I have a Laserjet Printer with USB interface connected directly to local

> USB port on XP Professional computer. The computer reports that the

> printer is "Not Online". I first disconnected the USB cable from selected

> printer and then I deleted the selected print from the print folder and

> then went into File>Server Properties and deleted the specific print

> driver associated with this specific local printer. I rebooted the

> computer download new driver software from manufactuer website. Upon

> installation of software, it prompts to connect USB cable and turn on

> printer. At this point I follow the directions yet the printer is not

> recoginized as connected and the software installaton process does not

> complete. I tried different USB interface ports to resolve issue. Printer

> works correctly on other computers through the same USB cable. Any

> suggestions. Thanks in advance.

>

> Joe

>