Cannot clear print que

[Guest Joseph]

Hello,

I have a shared print driver from a Windows 2000 Server. This workstation is

XP professional and has the shared print driver on this workstation. The

local workstation print folder continously shows that this shared print

driver has a number "1" in residing in the print que. I have tried to go to

the "Delete all documents command" and execute but there are no print jobs

existing to delete. I tried going into the

%systemroot%>system32>spool>printers and remove any files that would hang

the print spool up yet there are no files to delete. I tried restarting the

print spool service and rebooting but still did not remove the "1" from

print que. I tested a test print page to theshared printer and it test print

page correctly. Any suggestions? Thanks in advanced.

Joe

[Guest john doe]

Re: Cannot clear print que

 

Goto your administrave tools then services and restart the print spooler.

That should clear out the print que.

Thanks

 

"Joseph" <candulj@yahoo.com> wrote in message

news:ui0tf3o5IHA.3528@TK2MSFTNGP06.phx.gbl...

> Hello,

> I have a shared print driver from a Windows 2000 Server. This workstation

> is XP professional and has the shared print driver on this workstation.

> The local workstation print folder continously shows that this shared

> print driver has a number "1" in residing in the print que. I have tried

> to go to the "Delete all documents command" and execute but there are no

> print jobs existing to delete. I tried going into the

> %systemroot%>system32>spool>printers and remove any files that would hang

> the print spool up yet there are no files to delete. I tried restarting

> the print spool service and rebooting but still did not remove the "1"

> from print que. I tested a test print page to theshared printer and it

> test print page correctly. Any suggestions? Thanks in advanced.

> Joe

>