System Freezes

[Guest barrowhill]

Have Lenevo (IBM) ThinkPad Z60t which regularly freezes up. Nothing

operational i.e mouse or keyboard functions. Have to hard power down - 5 sec

on on/off switch and restart.

 

Any suggestions as to what might be the cause ??

[Guest Malke]

Re: System Freezes

 

barrowhill wrote:

> Have Lenevo (IBM) ThinkPad Z60t which regularly freezes up. Nothing

> operational i.e mouse or keyboard functions. Have to hard power down - 5

> sec on on/off switch and restart.

>

> Any suggestions as to what might be the cause ??

 

Is this for another friend? ;-) Quite a collection of sick computers! ;-)

 

There isn't any way to tell from your post. It could be hardware or it could

be software. Random locking up is usually caused by bad hardware and/or

overheating, but the symptoms could look random and not really be and

therefore have to do with bad drivers or the like.

 

To troubleshoot on the software side:

 

The First Question Of Troubleshooting: what changed between the time things

worked and the time they didn't?

 

The Second Question of Windows Troubleshooting: what is the malware/virus

status of the machine? If you think it is clean, what programs (and

versions) did you use to determine this?

 

Be sure the computer is clean:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

If the computer is virus/malware-free, try clean-boot troubleshooting.

 

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -

http://support.microsoft.com/kb/316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP -

http://support.microsoft.com/?id=310560

 

You can also boot with a Linux Live CD such as Knoppix or Ubuntu and run

that way for a while. If the machine behaves, the issue is undoubtedly

caused by something in Windows; i.e., software. If the machine misbehaves

under Linux, the issue is undoubtedly caused by hardware.

 

Since this is a laptop, there isn't too much hardware troubleshooting you

can do but you can test the hard drive and the RAM.

 

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Unknown]

Re: System Freezes

 

Maybe overheating?.

"barrowhill" <barrowhill@discussions.microsoft.com> wrote in message

news:B8C52D82-CFD4-44E8-B5F1-3DF2BD56F6E0@microsoft.com...

> Have Lenevo (IBM) ThinkPad Z60t which regularly freezes up. Nothing

> operational i.e mouse or keyboard functions. Have to hard power down - 5

> sec

> on on/off switch and restart.

>

> Any suggestions as to what might be the cause ??