Keys T, H and C doesn't work

July 16, 2008

Hello all,

I know that is very strange but sometimes, keys T, H and C of my

keyboard doesn't work. If I press theses keys nothing appears on my

screen. But if I use capslock, I can use them ! It already occurs on

Word 2003, MOCS 2007 and IE7. I use WIndows XP Pro SP2 (MUI FRENCH).

Can you advice ?

Thanks !

--

P.J.A.

July 16, 2008

Re: Keys T, H and C doesn't work

Ping wrote:

> Hello all,

>

> I know that is very strange but sometimes, keys T, H and C of my

> keyboard doesn't work. If I press theses keys nothing appears on my

> screen. But if I use capslock, I can use them ! It already occurs on

> Word 2003, MOCS 2007 and IE7. I use WIndows XP Pro SP2 (MUI FRENCH).

> Can you advice ?

Try a different keyboard. If this is a laptop, contact the laptop mftr.'s

tech support for keyboard replacement.

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

July 16, 2008

Re: Keys T, H and C doesn't work

Hum. That's not an hardware problem.

The keyboard alway works fine with application like NOTEPAD or in the

Execute Windows (Windows + R).

And letters still work with capslock activated !

July 16, 2008

Re: Keys T, H and C doesn't work

Ping wrote:

> Hum. That's not an hardware problem.

> The keyboard alway works fine with application like NOTEPAD or in the

> Execute Windows (Windows + R).

> And letters still work with capslock activated !

Well, you left out that information in your first post! If I could read

minds, I wouldn't be doing tech support for a living.

Without knowing anything about your computer (you left out all that

information, too) or its recent history, I can't guess.

In general:

The First Question Of Troubleshooting: what changed between the time things

worked and the time they didn't?

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

July 16, 2008

RE: Keys T, H and C doesn't work

If you're using multi media keyboard in could happen when some buttons around

the keyboard got stuck.

--

Rey

"Ping" wrote:

> Hello all,

>

> I know that is very strange but sometimes, keys T, H and C of my

> keyboard doesn't work. If I press theses keys nothing appears on my

> screen. But if I use capslock, I can use them ! It already occurs on

> Word 2003, MOCS 2007 and IE7. I use WIndows XP Pro SP2 (MUI FRENCH).

> Can you advice ?

>

> Thanks !

>

> --

> P.J.A.

>

July 16, 2008

Re: Keys T, H and C doesn't work

Actualy, I have posted here because I wonder if someone already

experiences the same issue. There are often little issues like that

which have an answer like : "Oh just uncheck this case or this

settings". Now, if it is not a common issue I'll continue my

investigation. Maybe you have noticed (with my big gramatical

mistakes) that english isn't my mother tongue. So sorry if I disturb

you, that wasn't my intention.

I check all components related with Keybord, and the only solution I

found is to close all instances of "buggy" application in order to

recover theses keys. For example if my keys don't work on IE, I close

all instances of IE. And when I re-open it, my keys work well, if I'm

in Word application (Office 2003) I close Word and Outlook (my Outlook

use Word as defaut editor) and when I re-open it, my keys are ok.

That's very strange. For information, my keyboard is a standard PS2

keyboard without multimedia function and I have tried with 3 others

different keyboards. Issue is the same.

July 16, 2008

Re: Keys T, H and C doesn't work

On 16 juil, 17:29, Ping <p.audon...@gmail.com> wrote:

> Actualy, I have posted here because I wonder if someone already

> experiences the same issue. There are often little issues like that

> which have an answer like : "Oh just uncheck this case or this

> settings". Now, if it is not a common issue I'll continue my

> investigation. Maybe you have noticed (with my big gramatical

> mistakes) that english isn't my mother tongue. So sorry if I disturb

> you, that wasn't my intention.

> I check all components related with Keybord, and the only solution I

> found is to close all instances of "buggy" application in order to

> recover theses keys. For example if my keys don't work on IE, I close

> all instances of IE. And when I re-open it, my keys work well, if I'm

> in Word application (Office 2003) I close Word and Outlook (my Outlook

> use Word as defaut editor) and when I re-open it, my keys are ok.

> That's very strange. For information, my keyboard is a standard PS2

> keyboard without multimedia function and I have tried with 3 others

> different keyboards. Issue is the same.

I notice this problem since I have my workstation (a new masterised

worksation as thousand others be and others haven't (yet?) experience

this issue - other IT guy mainly use Citrix Application, no me).

And issue is more and more frequent.

July 16, 2008