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Guest Stressed out

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Guest Stressed out

Guest Stressed out

Posted
Posted

I need help! I recently encuntered a virus (I guess) which is called vista

anti-virus. it has crippled my computer. One of my user desk tops wont even

display icons. I'm a novice at computer stuff. I really have no idea what to

do. Can anyone try to help me?

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Guest David H. Lipman

Guest David H. Lipman

Posted
Posted

Re: vista anti-virus

 

From: "Stressed out" <Stressed out@discussions.microsoft.com>

 

| I need help! I recently encuntered a virus (I guess) which is called vista

| anti-virus. it has crippled my computer. One of my user desk tops wont even

| display icons. I'm a novice at computer stuff. I really have no idea what to

| do. Can anyone try to help me?

 

 

 

1. Download and execute HiJack This! (HJT)

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

 

2. Disable Notepad's word wrap:

In Notepad.exe; Format --> uncheck; "Word wrap"

 

3. Download/run Deckard's System Scanner:

http://www.techsupportforum.com/sectools/Deckard/dss.exe

 

4. Save the scan results (Main.txt and Extra.txt)

 

5. And then post the contents of Main.txt and Extra.txt in your post in one of the below

expert forums...

 

 

{ Please - Do NOT post the HJT and Deckard's System Scanner Logs here ! }

 

Forums where you can get expert advice for HiJack This! (HJT) and Deckard's System Scanner

Logs.

 

NOTE: Registration is REQUIRED in any of the below before posting a log

 

Suggested primary:

http://www.thespykiller.co.uk/index.php?board=3.0

 

Suggested secondary:

http://www.bleepingcomputer.com/forums/forum22.html

http://castlecops.com/forum67.html

http://www.malwarebytes.org/forums/index.php?showforum=7

 

Suggested tertiary:

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.atribune.org/forums/index.php?showforum=9

http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://forum.networktechs.com/forumdisplay.php?f=130

http://forums.maddoktor2.com/index.php?showforum=17

http://www.spywarewarrior.com/viewforum.php?f=5

http://forums.spywareinfo.com/index.php?showforum=18

http://forums.techguy.org/f54-s.html

http://forums.tomcoyote.org/index.php?showforum=27

http://forums.subratam.org/index.php?showforum=7

http://www.5starsupport.com/ipboard/index.php?showforum=18

http://aumha.net/viewforum.php?f=30

http://makephpbb.com/phpbb/viewforum.php?f=2

http://forums.techguy.org/54-security/

http://forums.security-central.us/forumdisplay.php?f=13

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: vista anti-virus

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

 

Stressed out wrote:

> I need help! I recently encuntered a virus (I guess) which is called vista

> anti-virus. it has crippled my computer. One of my user desk tops wont

> even

> display icons. I'm a novice at computer stuff. I really have no idea what

> to

> do. Can anyone try to help me?

Guest Stressed out

Guest Stressed out

Posted
Posted

Re: vista anti-virus

 

dave,

 

thks for your rapid response. i had no trouble with hijack this however the

dss.exe encounters a problem and has to be clos .. ive tried it 3times .. any

suggestions? thanks again

 

"David H. Lipman" wrote:

> From: "Stressed out" <Stressed out@discussions.microsoft.com>

>

> | I need help! I recently encuntered a virus (I guess) which is called vista

> | anti-virus. it has crippled my computer. One of my user desk tops wont even

> | display icons. I'm a novice at computer stuff. I really have no idea what to

> | do. Can anyone try to help me?

>

>

>

> 1. Download and execute HiJack This! (HJT)

> http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

>

> 2. Disable Notepad's word wrap:

> In Notepad.exe; Format --> uncheck; "Word wrap"

>

> 3. Download/run Deckard's System Scanner:

> http://www.techsupportforum.com/sectools/Deckard/dss.exe

>

> 4. Save the scan results (Main.txt and Extra.txt)

>

> 5. And then post the contents of Main.txt and Extra.txt in your post in one of the below

> expert forums...

>

>

> { Please - Do NOT post the HJT and Deckard's System Scanner Logs here ! }

>

> Forums where you can get expert advice for HiJack This! (HJT) and Deckard's System Scanner

> Logs.

>

> NOTE: Registration is REQUIRED in any of the below before posting a log

>

> Suggested primary:

> http://www.thespykiller.co.uk/index.php?board=3.0

>

> Suggested secondary:

> http://www.bleepingcomputer.com/forums/forum22.html

> http://castlecops.com/forum67.html

> http://www.malwarebytes.org/forums/index.php?showforum=7

>

> Suggested tertiary:

> http://www.dslreports.com/forum/cleanup

> http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

> http://www.atribune.org/forums/index.php?showforum=9

> http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html

> http://gladiator-antivirus.com/forum/index.php?showforum=170

> http://forum.networktechs.com/forumdisplay.php?f=130

> http://forums.maddoktor2.com/index.php?showforum=17

> http://www.spywarewarrior.com/viewforum.php?f=5

> http://forums.spywareinfo.com/index.php?showforum=18

> http://forums.techguy.org/f54-s.html

> http://forums.tomcoyote.org/index.php?showforum=27

> http://forums.subratam.org/index.php?showforum=7

> http://www.5starsupport.com/ipboard/index.php?showforum=18

> http://aumha.net/viewforum.php?f=30

> http://makephpbb.com/phpbb/viewforum.php?f=2

> http://forums.techguy.org/54-security/

> http://forums.security-central.us/forumdisplay.php?f=13

>

> --

> Dave

> http://www.claymania.com/removal-trojan-adware.html

> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

>

>

>

Guest David H. Lipman

Guest David H. Lipman

Posted
Posted

Re: vista anti-virus

 

From: "Stressed out" <Stressedout@discussions.microsoft.com>

 

| dave,

 

| thks for your rapid response. i had no trouble with hijack this however the

| dss.exe encounters a problem and has to be clos .. ive tried it 3times .. any

| suggestions? thanks again

 

When you post to an Expert Forum and create a thread, mention that.

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest JM

Guest JM

Posted
Posted

Re: vista anti-virus

 

Download and install Superantispyware free edition, update it and do a

complete computer scan with it. It should be able to find and quarantine

any problems.

 

http://www.superantispyware.com

 

Stressed out wrote:

> I need help! I recently encuntered a virus (I guess) which is called vista

> anti-virus. it has crippled my computer. One of my user desk tops wont even

> display icons. I'm a novice at computer stuff. I really have no idea what to

> do. Can anyone try to help me?

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: vista anti-virus

 

<pft>

 

JM wrote:

> Download and install S*perantispyware free edition, update it and do a

> complete computer scan with it. It should be able to find and quarantine

> any problems.

>

> http://www.sTUPIDantispyware.com

>

> Stressed out wrote:

>> I need help! I recently encuntered a virus (I guess) which is called

>> vista

>> anti-virus. it has crippled my computer. One of my user desk tops wont

>> even

>> display icons. I'm a novice at computer stuff. I really have no idea what

>> to do. Can anyone try to help me?

Guest Daave

Guest Daave

Posted
Posted

Re: vista anti-virus

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:Ok4sjGR6IHA.3684@TK2MSFTNGP05.phx.gbl...

> <pft>

>

> JM wrote:

>> Download and install S*perantispyware free edition, update it and do

>> a

>> complete computer scan with it. It should be able to find and

>> quarantine

>> any problems.

>>

>> http://www.sTUPIDantispyware.com

 

What's wrong with SUPERAntiSpyware? Granted, one shouldn't depend on

just one anti-malware program, but still, what's wrong with it? I find

that it complements SpyBot Search & Destroy quite well.

Guest David H. Lipman

Guest David H. Lipman

Posted
Posted

Re: vista anti-virus

 

From: "Daave" <dcwashNOSPAM@myrealboxXYZ.invalid>

 

| "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

| news:Ok4sjGR6IHA.3684@TK2MSFTNGP05.phx.gbl...

>> <pft>

>> JM wrote:

>>> Download and install S*perantispyware free edition, update it and do

>>> a

>>> complete computer scan with it. It should be able to find and

>>> quarantine

>>> any problems.

>>> http://www.sTUPIDantispyware.com

 

| What's wrong with SUPERAntiSpyware? Granted, one shouldn't depend on

| just one anti-malware program, but still, what's wrong with it? I find

| that it complements SpyBot Search & Destroy quite well.

 

 

Nothing at all is wrong with it.

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest Daave

Guest Daave

Posted
Posted

Re: vista anti-virus

 

David H. Lipman wrote:

> From: "Daave" <dcwashNOSPAM@myrealboxXYZ.invalid>

>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:Ok4sjGR6IHA.3684@TK2MSFTNGP05.phx.gbl...

>>> <pft>

>

>>> JM wrote:

>>>> Download and install S*perantispyware free edition, update it and

>>>> do a

>>>> complete computer scan with it. It should be able to find and

>>>> quarantine

>>>> any problems.

>

>>>> http://www.sTUPIDantispyware.com

>

>> What's wrong with SUPERAntiSpyware? Granted, one shouldn't depend on

>> just one anti-malware program, but still, what's wrong with it? I

>> find that it complements SpyBot Search & Destroy quite well.

>

>

> Nothing at all is wrong with it.

 

PA Bear seems to disagree. Perhaps he knows something we don't...

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: vista anti-virus

 

Daave wrote:

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:Ok4sjGR6IHA.3684@TK2MSFTNGP05.phx.gbl...

>> <pft>

>>

>> JM wrote:

>>> Download and install S*perantispyware free edition, update it and do

>>> a complete computer scan with it. It should be able to find and

>>> quarantine any problems.

<snip>

> What's wrong with S*PERAntiSpyware? Granted, one shouldn't depend on

> just one anti-malware program, but still, what's wrong with it? I find

> that it complements SpyBot Search & Destroy quite well.

 

I didn't say that anything's wrong with SAS. I know that SAS cannot "find

and quarantine" the multiple infections OP is dealing with. In fact, no

combination of anti-spyware and/or anti-virus applications can do so.

Guest Daave

Guest Daave

Posted
Posted

Re: vista anti-virus

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:u%23SjM2p6IHA.4596@TK2MSFTNGP03.phx.gbl...

> Daave wrote:

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:Ok4sjGR6IHA.3684@TK2MSFTNGP05.phx.gbl...

>>> <pft>

>>>

>>> JM wrote:

>>>> Download and install S*perantispyware free edition, update it and

>>>> do

>>>> a complete computer scan with it. It should be able to find and

>>>> quarantine any problems.

> <snip>

>> What's wrong with S*PERAntiSpyware? Granted, one shouldn't depend on

>> just one anti-malware program, but still, what's wrong with it? I

>> find

>> that it complements SpyBot Search & Destroy quite well.

>

> I didn't say that anything's wrong with SAS. I know that SAS cannot

> "find and quarantine" the multiple infections OP is dealing with. In

> fact, no combination of anti-spyware and/or anti-virus applications

> can do so.

 

I wasn't aware OP had multiple infections (but I realize it is a

possibility).

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