One minute log off time

[Guest Neal]

We have a new Citrix farm built on W2003 SP2. When users log off, it takes

about two seconds to copy their profile, and a second or two to save

settings. Then they have one minute to sit there and wait till the session

finishese.

 

We've tried new profiles, Admistrators and users (to see if it is

permissions related) etc. Tried everything. Have insatlled all the patches

we can find that are related (and some that aren't) Hive cleanup etc.

 

Only clue I can give, is that if I log on via TS to the console, it takes

about three seconds to log off. Same user in a normal session, one minute

to log off.

 

Any ideas?

 

thanks, Neal

[Guest Vera Noest [MVP]]

Re: One minute log off time

 

Sounds like this is your issue:

 

901196 - A remote session does not end immediately on a computer

that is running Windows Server 2003 Service Pack 1

http://support.microsoft.com/?kbid=901196

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

"Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:

> We have a new Citrix farm built on W2003 SP2. When users log

> off, it takes about two seconds to copy their profile, and a

> second or two to save settings. Then they have one minute to

> sit there and wait till the session finishese.

>

> We've tried new profiles, Admistrators and users (to see if it

> is permissions related) etc. Tried everything. Have insatlled

> all the patches we can find that are related (and some that

> aren't) Hive cleanup etc.

>

> Only clue I can give, is that if I log on via TS to the console,

> it takes about three seconds to log off. Same user in a normal

> session, one minute to log off.

>

> Any ideas?

>

> thanks, Neal

[Guest Hank Arnold (MVP)]

Re: One minute log off time

 

Neal wrote:

> We have a new Citrix farm built on W2003 SP2. When users log off, it takes

> about two seconds to copy their profile, and a second or two to save

> settings. Then they have one minute to sit there and wait till the session

> finishese.

>

> We've tried new profiles, Admistrators and users (to see if it is

> permissions related) etc. Tried everything. Have insatlled all the patches

> we can find that are related (and some that aren't) Hive cleanup etc.

>

> Only clue I can give, is that if I log on via TS to the console, it takes

> about three seconds to log off. Same user in a normal session, one minute

> to log off.

>

> Any ideas?

>

> thanks, Neal

>

>

 

Have you tried using UPHCLEAN?

 

http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

[Guest Hank Arnold (MVP)]

Re: One minute log off time

 

Neal wrote:

> We have a new Citrix farm built on W2003 SP2. When users log off, it takes

> about two seconds to copy their profile, and a second or two to save

> settings. Then they have one minute to sit there and wait till the session

> finishese.

>

> We've tried new profiles, Admistrators and users (to see if it is

> permissions related) etc. Tried everything. Have insatlled all the patches

> we can find that are related (and some that aren't) Hive cleanup etc.

>

> Only clue I can give, is that if I log on via TS to the console, it takes

> about three seconds to log off. Same user in a normal session, one minute

> to log off.

>

> Any ideas?

>

> thanks, Neal

>

>

 

Also try posting in alt.os.citrix. Lots of good Citrix experts post

there and you usually will get a good response....

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

[Guest Neal]

Re: One minute log off time

 

Tried this one, not related. Also, we are on SP2. Doesn't explain why it

would not happen with an RDP session to the console.

 

Thanks, Neal

 

"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message

news:Xns9ADF8DA4C2A1Cveranoesthemutforsse@207.46.248.16...

> Sounds like this is your issue:

>

> 901196 - A remote session does not end immediately on a computer

> that is running Windows Server 2003 Service Pack 1

> http://support.microsoft.com/?kbid=901196

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> "Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:

>

>> We have a new Citrix farm built on W2003 SP2. When users log

>> off, it takes about two seconds to copy their profile, and a

>> second or two to save settings. Then they have one minute to

>> sit there and wait till the session finishese.

>>

>> We've tried new profiles, Admistrators and users (to see if it

>> is permissions related) etc. Tried everything. Have insatlled

>> all the patches we can find that are related (and some that

>> aren't) Hive cleanup etc.

>>

>> Only clue I can give, is that if I log on via TS to the console,

>> it takes about three seconds to log off. Same user in a normal

>> session, one minute to log off.

>>

>> Any ideas?

>>

>> thanks, Neal

[Guest Neal]

Re: One minute log off time

 

Yes, that's up and running. Doesn' t fix this problem.

 

Thanks

 

"Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

news:%23bDsBQl6IHA.4652@TK2MSFTNGP05.phx.gbl...

> Neal wrote:

>> We have a new Citrix farm built on W2003 SP2. When users log off, it

>> takes about two seconds to copy their profile, and a second or two to

>> save settings. Then they have one minute to sit there and wait till the

>> session finishese.

>>

>> We've tried new profiles, Admistrators and users (to see if it is

>> permissions related) etc. Tried everything. Have insatlled all the

>> patches we can find that are related (and some that aren't) Hive cleanup

>> etc.

>>

>> Only clue I can give, is that if I log on via TS to the console, it takes

>> about three seconds to log off. Same user in a normal session, one

>> minute to log off.

>>

>> Any ideas?

>>

>> thanks, Neal

>

> Have you tried using UPHCLEAN?

>

> http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

>

> --

>

> Regards,

> Hank Arnold

> Microsoft MVP

> Windows Server - Directory Services

[Guest Neal]

Re: One minute log off time

 

Will have a look, but I don't think it has anything to do with Citrix as

this happens via an rdp session.

 

Thanks, Neal

 

"Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

news:eFUeBRl6IHA.4652@TK2MSFTNGP05.phx.gbl...

> Neal wrote:

>> We have a new Citrix farm built on W2003 SP2. When users log off, it

>> takes about two seconds to copy their profile, and a second or two to

>> save settings. Then they have one minute to sit there and wait till the

>> session finishese.

>>

>> We've tried new profiles, Admistrators and users (to see if it is

>> permissions related) etc. Tried everything. Have insatlled all the

>> patches we can find that are related (and some that aren't) Hive cleanup

>> etc.

>>

>> Only clue I can give, is that if I log on via TS to the console, it takes

>> about three seconds to log off. Same user in a normal session, one

>> minute to log off.

>>

>> Any ideas?

>>

>> thanks, Neal

>

> Also try posting in alt.os.citrix. Lots of good Citrix experts post there

> and you usually will get a good response....

>

> --

>

> Regards,

> Hank Arnold

> Microsoft MVP

> Windows Server - Directory Services

[Guest Hank Arnold (MVP)]

Re: One minute log off time

 

Right... Missed that.....

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

 

Neal wrote:

> Will have a look, but I don't think it has anything to do with Citrix as

> this happens via an rdp session.

>

> Thanks, Neal

>

> "Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

> news:eFUeBRl6IHA.4652@TK2MSFTNGP05.phx.gbl...

>> Neal wrote:

>>> We have a new Citrix farm built on W2003 SP2. When users log off, it

>>> takes about two seconds to copy their profile, and a second or two to

>>> save settings. Then they have one minute to sit there and wait till the

>>> session finishese.

>>>

>>> We've tried new profiles, Admistrators and users (to see if it is

>>> permissions related) etc. Tried everything. Have insatlled all the

>>> patches we can find that are related (and some that aren't) Hive cleanup

>>> etc.

>>>

>>> Only clue I can give, is that if I log on via TS to the console, it takes

>>> about three seconds to log off. Same user in a normal session, one

>>> minute to log off.

>>>

>>> Any ideas?

>>>

>>> thanks, Neal

>> Also try posting in alt.os.citrix. Lots of good Citrix experts post there

>> and you usually will get a good response....

>>

>> --

>>

>> Regards,

>> Hank Arnold

>> Microsoft MVP

>> Windows Server - Directory Services

>

>

[Guest Vera Noest [MVP]]

Re: One minute log off time

 

Then I would enable verbose logging of the user environemnt. Maybe

that gives you a clue about what the system is doing in those 2

minutes.

 

221833 - How to enable user environment debug logging in retail

builds of Windows

http://support.microsoft.com/?kbid=221833

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

"Neal" <neal@apoyar.co.nz> wrote on 21 jul 2008:

> Tried this one, not related. Also, we are on SP2. Doesn't

> explain why it would not happen with an RDP session to the

> console.

>

> Thanks, Neal

>

> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote

> in message

> news:Xns9ADF8DA4C2A1Cveranoesthemutforsse@207.46.248.16...

>> Sounds like this is your issue:

>>

>> 901196 - A remote session does not end immediately on a

>> computer that is running Windows Server 2003 Service Pack 1

>> http://support.microsoft.com/?kbid=901196

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> *----------- Please reply in newsgroup -------------*

>>

>> "Neal" <neal@apoyar.co.nz> wrote on 18 jul 2008:

>>

>>> We have a new Citrix farm built on W2003 SP2. When users log

>>> off, it takes about two seconds to copy their profile, and a

>>> second or two to save settings. Then they have one minute to

>>> sit there and wait till the session finishese.

>>>

>>> We've tried new profiles, Admistrators and users (to see if it

>>> is permissions related) etc. Tried everything. Have insatlled

>>> all the patches we can find that are related (and some that

>>> aren't) Hive cleanup etc.

>>>

>>> Only clue I can give, is that if I log on via TS to the

>>> console, it takes about three seconds to log off. Same user

>>> in a normal session, one minute to log off.

>>>

>>> Any ideas?

>>>

>>> thanks, Neal

[Guest Jeff Pitsch]

Re: One minute log off time

 

They aren't logging off wihting a minute or two of logging in are they?

Have you enabled user environment debugging? have you looked at processes

that are still running when the session si being logged off?

 

Jeff Pitsch

Microsoft MVP - Terminal Services

"Neal" <neal@apoyar.co.nz> wrote in message

news:OLJdo2H6IHA.4352@TK2MSFTNGP03.phx.gbl...

> We have a new Citrix farm built on W2003 SP2. When users log off, it

> takes about two seconds to copy their profile, and a second or two to save

> settings. Then they have one minute to sit there and wait till the

> session finishese.

>

> We've tried new profiles, Admistrators and users (to see if it is

> permissions related) etc. Tried everything. Have insatlled all the

> patches we can find that are related (and some that aren't) Hive cleanup

> etc.

>

> Only clue I can give, is that if I log on via TS to the console, it takes

> about three seconds to log off. Same user in a normal session, one minute

> to log off.

>

> Any ideas?

>

> thanks, Neal

>