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Win XP says it is connected to the LAN, but will not go Online

Guest - Bobb -

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Guest - Bobb -

Guest - Bobb -

Posted
Posted

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:umjxypN6IHA.2240@TK2MSFTNGP02.phx.gbl...

>> Plug this bad Pc into port one of router

>> open internet browser and type

>> 192.168.1.1 hit 'enter'

>> Now see router menu ? prompt ?

>

> What makes you think that the OP's router is on 192.168.1.1?

> While this is a popular factory default, it can be just about

> anything. Let's not confuse the poster by assuming things -

> let's get some facts first, then recommend a few tests that

> are based on the results of these tests!

But if he DOES then see menu - it worked.

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Guest - Bobb -

Guest - Bobb -

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

"beamish" <beamish@discussions.microsoft.com> wrote in message

news:FFDDA409-B913-4D6A-80C1-41DC8F640BFB@microsoft.com...

>

>

> "AzDesertRat_53" wrote:

>

>> I have four computers on a LAN but suddenly one will not go online.

>>

>> I have turned every thing off, Modem, router, all four computers, for

>> more

>> than ten minets. Then turn on the modem wait for all the lights to turn

>> green, then power on the router and wait for the green lights, then

>> plug in

>> each cable one at a time and wait for the light to come on then the

>> next

>> cable until all four are installed with lights on. Then turn on each

>> computer, making sure that it can go online before turning on the next

>> one

>> and so on till all four are on.

>>

>> I have tried changing to another port on the router with the computer

>> that

>> won't go online. No Joy

>> Changed the NIC card to another PCI slot. Changed the NIC card for a

>> known

>> working one. No Joy

>> Then swapped cables, still NO JOY!

>> What the Heck is it !?!

>> Also every time I did somthing, Windows still tells me it is connected.

>>

>> Last night I saved what files I wanted, and wiped the hard drive clean,

>> then

>> installed windows XP home edition, and It Still Does the Same Thing!!!

>>

> Hello,

> Plenty of good suggestions.

> Remove the router and the other computers and use a direct connection

> from

> the modem to the problem computer.

>

> take care.

> beamish.

>

I was gonna suggest that but generally ( for Comcast near me anyways),

user needs to call ISP with MAC address for them to allow the hw onto

their network ( otherwise the hw seen as intruder).

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Win XP says it is connected to the LAN, but will not go Online

 

I have four computers on a LAN but suddenly one will not go online.

 

I have turned every thing off, Modem, router, all four computers, for more

than ten minets. Then turn on the modem wait for all the lights to turn

green, then power on the router and wait for the green lights, then plug in

each cable one at a time and wait for the light to come on then the next

cable until all four are installed with lights on. Then turn on each

computer, making sure that it can go online before turning on the next one

and so on till all four are on.

 

I have tried changing to another port on the router with the computer that

won't go online. No Joy

Changed the NIC card to another PCI slot. Changed the NIC card for a known

working one. No Joy

Then swapped cables, still NO JOY!

What the Heck is it !?!

Also every time I did somthing, Windows still tells me it is connected.

 

Last night I saved what files I wanted, and wiped the hard drive clean, then

installed windows XP home edition, and It Still Does the Same Thing!!!

Guest - Bobb -

Guest - Bobb -

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

"AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

message news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

>I have four computers on a LAN but suddenly one will not go online.

>

> I have turned every thing off, Modem, router, all four computers, for

> more

> than ten minets. Then turn on the modem wait for all the lights to turn

> green, then power on the router and wait for the green lights, then plug

> in

> each cable one at a time and wait for the light to come on then the next

> cable until all four are installed with lights on. Then turn on each

> computer, making sure that it can go online before turning on the next

> one

> and so on till all four are on.

>

> I have tried changing to another port on the router with the computer

> that

> won't go online. No Joy

> Changed the NIC card to another PCI slot. Changed the NIC card for a

> known

> working one. No Joy

> Then swapped cables, still NO JOY!

> What the Heck is it !?!

> Also every time I did somthing, Windows still tells me it is connected.

>

> Last night I saved what files I wanted, and wiped the hard drive clean,

> then

> installed windows XP home edition, and It Still Does the Same Thing!!!

>

 

After reading all of that -to confirm: one pc doesn't work - period.

Anything happen on PC just prior to not working ?

When you display network properties,

NIC card shows enabled ?, firewalled ? etc

 

Click

Start- run -

type CMD , then hit enter

then type

ping 127.0.0.1

 

OK ?

 

type

ipconfig /all ( space between "g" and "/" )

 

Click in upper left of that window and choose

Edit - Select All

then

Same thing

Edit - now choose COPY.

reply to this message then click

PASTE

to show us the status.

Guest sgopus

Guest sgopus

Posted
Posted

RE: Win XP says it is connected to the LAN, but will not go Online

 

do you have a software firewall?

 

"AzDesertRat_53" wrote:

> I have four computers on a LAN but suddenly one will not go online.

>

> I have turned every thing off, Modem, router, all four computers, for more

> than ten minets. Then turn on the modem wait for all the lights to turn

> green, then power on the router and wait for the green lights, then plug in

> each cable one at a time and wait for the light to come on then the next

> cable until all four are installed with lights on. Then turn on each

> computer, making sure that it can go online before turning on the next one

> and so on till all four are on.

>

> I have tried changing to another port on the router with the computer that

> won't go online. No Joy

> Changed the NIC card to another PCI slot. Changed the NIC card for a known

> working one. No Joy

> Then swapped cables, still NO JOY!

> What the Heck is it !?!

> Also every time I did somthing, Windows still tells me it is connected.

>

> Last night I saved what files I wanted, and wiped the hard drive clean, then

> installed windows XP home edition, and It Still Does the Same Thing!!!

>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

RE: Win XP says it is connected to the LAN, but will not go Online

 

Just the Win XP fire wall, and I turned it off, but it still won't go online.

 

"sgopus" wrote:

> do you have a software firewall?

>

> "AzDesertRat_53" wrote:

>

> > I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did somthing, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean, then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

Guest GlowingBlueMist

Guest GlowingBlueMist

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

"AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in message

news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

>I have four computers on a LAN but suddenly one will not go online.

>

> I have turned every thing off, Modem, router, all four computers, for more

> than ten minets. Then turn on the modem wait for all the lights to turn

> green, then power on the router and wait for the green lights, then plug

> in

> each cable one at a time and wait for the light to come on then the next

> cable until all four are installed with lights on. Then turn on each

> computer, making sure that it can go online before turning on the next one

> and so on till all four are on.

>

> I have tried changing to another port on the router with the computer that

> won't go online. No Joy

> Changed the NIC card to another PCI slot. Changed the NIC card for a known

> working one. No Joy

> Then swapped cables, still NO JOY!

> What the Heck is it !?!

> Also every time I did something, Windows still tells me it is connected.

>

> Last night I saved what files I wanted, and wiped the hard drive clean,

> then

> installed windows XP home edition, and It Still Does the Same Thing!!!

>

During your testing did you ever try powering on only the affected computer

and see if it could then connect to the internet? If it works and now the

last one powered on can not connect it is time to check the range (number

of IP address) the router is presently configured to assign.

 

On one working and the affected computer try opening a Command window.

Start-Programs-Accessories-Command Prompt

Then issue the command ipconfig /all and see how they compare.

Do they both get assigned an IP address in the same subnet, DNS servers,

etc.?

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Ok Bobb, 1. How would I reply to this message if the computer Will Not Go

Online?

2. I will try the ping and get back in a few.

3. I just did the 'ipconfig /all' and it came back with:

Windows IP Configuration:

Primary Dns Suffix= blank

Node Type= unknown

IP Routing Enabled=NO

WINS Proxy Enabled= NO

DNS Suffix Search list=domain

Now then the next part of the file lists the Ethernet Adapter, the correct

IP Address, Subnet Mask address, Physical Address, and Dhcp Enabled=yes

 

"- Bobb -" wrote:

>

> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

> message news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

> >I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for

> > more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug

> > in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next

> > one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer

> > that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a

> > known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did somthing, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean,

> > then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

>

> After reading all of that -to confirm: one pc doesn't work - period.

> Anything happen on PC just prior to not working ?

> When you display network properties,

> NIC card shows enabled ?, firewalled ? etc

>

> Click

> Start- run -

> type CMD , then hit enter

> then type

> ping 127.0.0.1

>

> OK ?

>

> type

> ipconfig /all ( space between "g" and "/" )

>

> Click in upper left of that window and choose

> Edit - Select All

> then

> Same thing

> Edit - now choose COPY.

> reply to this message then click

> PASTE

> to show us the status.

>

>

>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Yes I tried it as the first computer on the first port, where as it was on

the forth. Then tried it on all the ports, still no joy.

Yes the working computers come up with all the correct info and enabled

items 'Enabled'.

It did work last week but had been turned off for about four days, and this

all started when it was powered on yesterday morning.

 

"GlowingBlueMist" wrote:

> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in message

> news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

> >I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug

> > in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did something, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean,

> > then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

> During your testing did you ever try powering on only the affected computer

> and see if it could then connect to the internet? If it works and now the

> last one powered on can not connect it is time to check the range (number

> of IP address) the router is presently configured to assign.

>

> On one working and the affected computer try opening a Command window.

> Start-Programs-Accessories-Command Prompt

> Then issue the command ipconfig /all and see how they compare.

> Do they both get assigned an IP address in the same subnet, DNS servers,

> etc.?

>

>

>

>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Ok, I did the ping and it came back with this:

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1=bytes 32 time<1ms TTL =128> [this line was listed four

times]

Ping Statistics for 127.0.0.1

Packets sent=4

Received=4

Lost=0 <0% loss>

Aproximate round trip times in Milli-Seconds:

Minimum=0ms, Maximum=0ms, Average=0ms

 

I personally have no idea what this all means.

 

"- Bobb -" wrote:

>

> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

> message news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

> >I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for

> > more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug

> > in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next

> > one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer

> > that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a

> > known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did somthing, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean,

> > then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

>

> After reading all of that -to confirm: one pc doesn't work - period.

> Anything happen on PC just prior to not working ?

> When you display network properties,

> NIC card shows enabled ?, firewalled ? etc

>

> Click

> Start- run -

> type CMD , then hit enter

> then type

> ping 127.0.0.1

>

> OK ?

>

> type

> ipconfig /all ( space between "g" and "/" )

>

> Click in upper left of that window and choose

> Edit - Select All

> then

> Same thing

> Edit - now choose COPY.

> reply to this message then click

> PASTE

> to show us the status.

>

>

>

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

"AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in message

news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

>I have four computers on a LAN but suddenly one will not go online.

>

> I have turned every thing off, Modem, router, all four computers, for more

> than ten minets. Then turn on the modem wait for all the lights to turn

> green, then power on the router and wait for the green lights, then plug

> in

> each cable one at a time and wait for the light to come on then the next

> cable until all four are installed with lights on. Then turn on each

> computer, making sure that it can go online before turning on the next one

> and so on till all four are on.

>

> I have tried changing to another port on the router with the computer that

> won't go online. No Joy

> Changed the NIC card to another PCI slot. Changed the NIC card for a known

> working one. No Joy

> Then swapped cables, still NO JOY!

> What the Heck is it !?!

> Also every time I did somthing, Windows still tells me it is connected.

>

> Last night I saved what files I wanted, and wiped the hard drive clean,

> then

> installed windows XP home edition, and It Still Does the Same Thing!!!

>

 

Replacing network adapters or reloading Windows is equivalent to

flailing your arms: Lots of energy spent but nothing gained. Lets

approach this in a systematic step-by-step manner. Take the following

steps on the problem PC and also on one that does work:

- Connect a USB flash disk to the PC.

- Click Start / Run.

- Type the three letters cmd in the box and click OK.

- Type these commands:

ipconfig /all > c:\%ComputerName%.txt {Enter}

copy c:\%ComputerName%.txt X:\

(Replace "X" with the correct flash disk drive letter)

 

When finished, connect the flash disk to your current PC.

Open the two files you created and paste them into your

reply. Mark each of them clearly so that we know which

one comes from the problem machine.

Launch "My Computer" and open the two

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Sorry, not well off enough to own a USB Flash disk. But I will copy all info

by hand and post tomorrow, I am going to bed now, Good Night.

 

"Pegasus (MVP)" wrote:

>

> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in message

> news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

> >I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug

> > in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did somthing, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean,

> > then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

>

> Replacing network adapters or reloading Windows is equivalent to

> flailing your arms: Lots of energy spent but nothing gained. Lets

> approach this in a systematic step-by-step manner. Take the following

> steps on the problem PC and also on one that does work:

> - Connect a USB flash disk to the PC.

> - Click Start / Run.

> - Type the three letters cmd in the box and click OK.

> - Type these commands:

> ipconfig /all > c:\%ComputerName%.txt {Enter}

> copy c:\%ComputerName%.txt X:\

> (Replace "X" with the correct flash disk drive letter)

>

> When finished, connect the flash disk to your current PC.

> Open the two files you created and paste them into your

> reply. Mark each of them clearly so that we know which

> one comes from the problem machine.

> Launch "My Computer" and open the two

>

>

>

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Where I live a 1 GByte flash disk costs around US$10.00.

A floppy disk would do too, or the chip of a digital camera.

 

 

"AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in message

news:DEBB8007-DEFA-42FF-86D5-9AED2FED9B17@microsoft.com...

> Sorry, not well off enough to own a USB Flash disk. But I will copy all

> info

> by hand and post tomorrow, I am going to bed now, Good Night.

>

> "Pegasus (MVP)" wrote:

>

>>

>> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

>> message

>> news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

>> >I have four computers on a LAN but suddenly one will not go online.

>> >

>> > I have turned every thing off, Modem, router, all four computers, for

>> > more

>> > than ten minets. Then turn on the modem wait for all the lights to turn

>> > green, then power on the router and wait for the green lights, then

>> > plug

>> > in

>> > each cable one at a time and wait for the light to come on then the

>> > next

>> > cable until all four are installed with lights on. Then turn on each

>> > computer, making sure that it can go online before turning on the next

>> > one

>> > and so on till all four are on.

>> >

>> > I have tried changing to another port on the router with the computer

>> > that

>> > won't go online. No Joy

>> > Changed the NIC card to another PCI slot. Changed the NIC card for a

>> > known

>> > working one. No Joy

>> > Then swapped cables, still NO JOY!

>> > What the Heck is it !?!

>> > Also every time I did somthing, Windows still tells me it is connected.

>> >

>> > Last night I saved what files I wanted, and wiped the hard drive clean,

>> > then

>> > installed windows XP home edition, and It Still Does the Same Thing!!!

>> >

>>

>> Replacing network adapters or reloading Windows is equivalent to

>> flailing your arms: Lots of energy spent but nothing gained. Lets

>> approach this in a systematic step-by-step manner. Take the following

>> steps on the problem PC and also on one that does work:

>> - Connect a USB flash disk to the PC.

>> - Click Start / Run.

>> - Type the three letters cmd in the box and click OK.

>> - Type these commands:

>> ipconfig /all > c:\%ComputerName%.txt {Enter}

>> copy c:\%ComputerName%.txt X:\

>> (Replace "X" with the correct flash disk drive letter)

>>

>> When finished, connect the flash disk to your current PC.

>> Open the two files you created and paste them into your

>> reply. Mark each of them clearly so that we know which

>> one comes from the problem machine.

>> Launch "My Computer" and open the two

>>

>>

>>

Guest - Bobb -

Guest - Bobb -

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

>> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

>> message news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

>> >I have four computers on a LAN but suddenly one will not go online.

>> > I have .. done lots of stuff...

>> >

>> > I have tried ...

<<snipped>>

 

"AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in

message news:1C32BECD-94B2-4793-863D-894A9752DFEA@microsoft.com...

> 3. I just did the 'ipconfig /all' and it came back with:

> Windows IP Configuration:

> Primary Dns Suffix= blank

> Node Type= unknown

> IP Routing Enabled=NO

> WINS Proxy Enabled= NO

> DNS Suffix Search list=domain

> Now then the next part of the file lists the Ethernet Adapter, the

> correct

> IP Address, Subnet Mask address, Physical Address, and Dhcp Enabled=yes

 

re:

>> > Also every time I did somthing, Windows still tells me it is

>> > connected.

 

do you have nic icon in systray ? click on it - any network traffic ?

Does event log show anything ?

 

re: "the correct IP address" :

so as you change ports, the IP address changes ? ( just checking not fixed

and conflicting)

Plug this bad Pc into port one of router

open internet browser and type

192.168.1.1 hit 'enter'

Now see router menu ? prompt ?

Great - you're making it down the wire:not a hardware problem.and now can

see settings. That will vary by router.

Exit router power off

Unplug all other pc from router

off/on with just this pc - internet OK ?

 

See no menu ?

You say you wiped PC and problem follows PC.

Look at device manager any " !" 's on devices - or any 'OTHER" items

listed ?

IRQ conflicts ?

BIOS settings ?

==================

Compare bad PC info to one of your "good PC's".

I'll show you mine and explanations

==================

 

Do ipconfig /all " ( no quotes) on 2 of your PC's and compare good pc to

bad pc . You said you have router so all IP address should start with

192.168.x.y if you chose default. ( Note: I have things disabled I do

not need so if mine is different just note it in reply. Also your ISP may

vary but just compare your 2 pc's for differences). using Google to find

network troubleshooting tips, on good pc: compare to bad pc :

 

Good PC

start-run-cmd

type

Ping http://www.yahoo.com

note the address numbers returned

lets say numbers = 44.55.66.77 for now

 

now do it on bad pc

if it fails

now

ping 44.55.66.77.

If THAT works its a DNS issue , etc

.... go to next step in troubleshooting...

 

With my network "working"

here's what I see when I type

ipconfig /all:

========

 

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Bobb>ipconfig /all

 

Windows IP Configuration

Host Name . . : amd < My PC name

Primary Dns Suffix . :

Node Type . : Unknown

IP Routing Enabled. . : No

WINS Proxy Enabled. . : No

DNS Suffix Search List.: hsd1.comcast.net

 

**** THIS is the stuff that matters *****

with comments below after the " < "

 

Dhcp Enabled.: Yes < Router has a range of addresses and assigns until

all gone. PC uses "whatever address I'm given" . If not YES then YOU

assign a fixed address.

 

Autoconfiguration Enabled . . . . : Yes

 

IP Address. : 192.168.1.100

< Router has an address range and each port gets a number. The port I'm

plugged into right now is assigned .100

If you have a router it should start with 192.168. there are 2 parts -

one side is connected to internet and local side has no connection to

internet >

 

Subnet Mask : 255.255.255.0

<255 means "ignore" so only last group is what will vary >

 

Default Gateway : 192.168.1.1

<THIS is how MY router get to the network - VIA this router address this

is the part that will "forward your call to the internet">

 

DHCP Server : 192.168.1.1

< Router /server usually end in .1 and use the rest of the range to assign

address >

 

DNS Servers .: 68.87.71.226

68.87.73.242

Lease Obtained.. : Thursday, July 17, 2008

Lease Expires . : Saturday, July 19, 2008

<

These are the addresses assigned to the machines that will translate "

http://www.website.com " into 64.32.45.1 - the REAL address of " website" right

now.

DNS ? = Domain Name translating - server has a table where http://www.yahoo.com

gets turned into a number. There are only so many numbers in "a range"

and servers might change so as time goes by or servers come online /

offline, you will get a new lease >

 

Also lots of help sites out there - like

http://www.homenethelp.com/web/explain/index.asp

from good pc

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

> Plug this bad Pc into port one of router

> open internet browser and type

> 192.168.1.1 hit 'enter'

> Now see router menu ? prompt ?

 

What makes you think that the OP's router is on 192.168.1.1?

While this is a popular factory default, it can be just about

anything. Let's not confuse the poster by assuming things -

let's get some facts first, then recommend a few tests that

are based on the results of these tests!

Guest beamish

Guest beamish

Posted
Posted

RE: Win XP says it is connected to the LAN, but will not go Online

 

 

 

"AzDesertRat_53" wrote:

> I have four computers on a LAN but suddenly one will not go online.

>

> I have turned every thing off, Modem, router, all four computers, for more

> than ten minets. Then turn on the modem wait for all the lights to turn

> green, then power on the router and wait for the green lights, then plug in

> each cable one at a time and wait for the light to come on then the next

> cable until all four are installed with lights on. Then turn on each

> computer, making sure that it can go online before turning on the next one

> and so on till all four are on.

>

> I have tried changing to another port on the router with the computer that

> won't go online. No Joy

> Changed the NIC card to another PCI slot. Changed the NIC card for a known

> working one. No Joy

> Then swapped cables, still NO JOY!

> What the Heck is it !?!

> Also every time I did somthing, Windows still tells me it is connected.

>

> Last night I saved what files I wanted, and wiped the hard drive clean, then

> installed windows XP home edition, and It Still Does the Same Thing!!!

>

Hello,

Plenty of good suggestions.

Remove the router and the other computers and use a direct connection from

the modem to the problem computer.

 

take care.

beamish.

Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

"- Bobb -" <bobb@noemail.123> wrote in message

news:OARc6IS6IHA.1468@TK2MSFTNGP05.phx.gbl...

>

> "Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

> news:umjxypN6IHA.2240@TK2MSFTNGP02.phx.gbl...

>>> Plug this bad Pc into port one of router

>>> open internet browser and type

>>> 192.168.1.1 hit 'enter'

>>> Now see router menu ? prompt ?

>>

>> What makes you think that the OP's router is on 192.168.1.1?

>> While this is a popular factory default, it can be just about

>> anything. Let's not confuse the poster by assuming things -

>> let's get some facts first, then recommend a few tests that

>> are based on the results of these tests!

> But if he DOES then see menu - it worked.

 

And if he doesn't then he'll be more confused than before.

Much better to find out the router's address first - the

working PCs will tell him what it is.

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Ok, tried that once but the USB disk I got ($45 was the cheap one, AZ) would

only work with a 2.0 USB port, our computers are a bit older, and I don't

have a digital camera.

But did find the info that 'ipconfig /all' gave me was more than I can

understand, and will post it all some time today. The wife had to work a

second shift, she's a Nurse, so I get to watch the kids.

 

"Pegasus (MVP)" wrote:

> Where I live a 1 GByte flash disk costs around US$10.00.

> A floppy disk would do too, or the chip of a digital camera.

>

>

> "AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in message

> news:DEBB8007-DEFA-42FF-86D5-9AED2FED9B17@microsoft.com...

> > Sorry, not well off enough to own a USB Flash disk. But I will copy all

> > info

> > by hand and post tomorrow, I am going to bed now, Good Night.

> >

> > "Pegasus (MVP)" wrote:

> >

> >>

> >> "AzDesertRat_53" <AzDesertRat_53@discussions.microsoft.com> wrote in

> >> message

> >> news:D2C770FE-D21B-46F2-8AF2-EBE4B0CF15AF@microsoft.com...

> >> >I have four computers on a LAN but suddenly one will not go online.

> >> >

> >> > I have turned every thing off, Modem, router, all four computers, for

> >> > more

> >> > than ten minets. Then turn on the modem wait for all the lights to turn

> >> > green, then power on the router and wait for the green lights, then

> >> > plug

> >> > in

> >> > each cable one at a time and wait for the light to come on then the

> >> > next

> >> > cable until all four are installed with lights on. Then turn on each

> >> > computer, making sure that it can go online before turning on the next

> >> > one

> >> > and so on till all four are on.

> >> >

> >> > I have tried changing to another port on the router with the computer

> >> > that

> >> > won't go online. No Joy

> >> > Changed the NIC card to another PCI slot. Changed the NIC card for a

> >> > known

> >> > working one. No Joy

> >> > Then swapped cables, still NO JOY!

> >> > What the Heck is it !?!

> >> > Also every time I did somthing, Windows still tells me it is connected.

> >> >

> >> > Last night I saved what files I wanted, and wiped the hard drive clean,

> >> > then

> >> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >> >

> >>

> >> Replacing network adapters or reloading Windows is equivalent to

> >> flailing your arms: Lots of energy spent but nothing gained. Lets

> >> approach this in a systematic step-by-step manner. Take the following

> >> steps on the problem PC and also on one that does work:

> >> - Connect a USB flash disk to the PC.

> >> - Click Start / Run.

> >> - Type the three letters cmd in the box and click OK.

> >> - Type these commands:

> >> ipconfig /all > c:\%ComputerName%.txt {Enter}

> >> copy c:\%ComputerName%.txt X:\

> >> (Replace "X" with the correct flash disk drive letter)

> >>

> >> When finished, connect the flash disk to your current PC.

> >> Open the two files you created and paste them into your

> >> reply. Mark each of them clearly so that we know which

> >> one comes from the problem machine.

> >> Launch "My Computer" and open the two

> >>

> >>

> >>

>

>

>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

RE: Win XP says it is connected to the LAN, but will not go Online

 

Tried that this morning but did the same thing, then tried all the others

after that and they work just fine, each and every one!!! This has gone from

frustrating to thinking about pulling the memory and hard drive out, then

taking it outside and killing it with a Very Large Hammer. But, I can't do

that, somebody would call the law and I would get in trouble for 'Disturbing

the Peace'. (But I Can Dream!!!)

 

"beamish" wrote:

>

>

> "AzDesertRat_53" wrote:

>

> > I have four computers on a LAN but suddenly one will not go online.

> >

> > I have turned every thing off, Modem, router, all four computers, for more

> > than ten minets. Then turn on the modem wait for all the lights to turn

> > green, then power on the router and wait for the green lights, then plug in

> > each cable one at a time and wait for the light to come on then the next

> > cable until all four are installed with lights on. Then turn on each

> > computer, making sure that it can go online before turning on the next one

> > and so on till all four are on.

> >

> > I have tried changing to another port on the router with the computer that

> > won't go online. No Joy

> > Changed the NIC card to another PCI slot. Changed the NIC card for a known

> > working one. No Joy

> > Then swapped cables, still NO JOY!

> > What the Heck is it !?!

> > Also every time I did somthing, Windows still tells me it is connected.

> >

> > Last night I saved what files I wanted, and wiped the hard drive clean, then

> > installed windows XP home edition, and It Still Does the Same Thing!!!

> >

> Hello,

> Plenty of good suggestions.

> Remove the router and the other computers and use a direct connection from

> the modem to the problem computer.

>

> take care.

> beamish.

>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

Yes we had to do that when we first set it up March of last year (Qwest &

DTV) and was told we could have one to six computers on the same line with no

problems, and we have had no problems till now.

 

"- Bobb -" wrote:

>

> "beamish" <beamish@discussions.microsoft.com> wrote in message

> news:FFDDA409-B913-4D6A-80C1-41DC8F640BFB@microsoft.com...

> >

> >

> > "AzDesertRat_53" wrote:

> >

> >> I have four computers on a LAN but suddenly one will not go online.

> >>

> >> I have turned every thing off, Modem, router, all four computers, for

> >> more

> >> than ten minets. Then turn on the modem wait for all the lights to turn

> >> green, then power on the router and wait for the green lights, then

> >> plug in

> >> each cable one at a time and wait for the light to come on then the

> >> next

> >> cable until all four are installed with lights on. Then turn on each

> >> computer, making sure that it can go online before turning on the next

> >> one

> >> and so on till all four are on.

> >>

> >> I have tried changing to another port on the router with the computer

> >> that

> >> won't go online. No Joy

> >> Changed the NIC card to another PCI slot. Changed the NIC card for a

> >> known

> >> working one. No Joy

> >> Then swapped cables, still NO JOY!

> >> What the Heck is it !?!

> >> Also every time I did somthing, Windows still tells me it is connected.

> >>

> >> Last night I saved what files I wanted, and wiped the hard drive clean,

> >> then

> >> installed windows XP home edition, and It Still Does the Same Thing!!!

> >>

> > Hello,

> > Plenty of good suggestions.

> > Remove the router and the other computers and use a direct connection

> > from

> > the modem to the problem computer.

> >

> > take care.

> > beamish.

> >

> I was gonna suggest that but generally ( for Comcast near me anyways),

> user needs to call ISP with MAC address for them to allow the hw onto

> their network ( otherwise the hw seen as intruder).

>

>

>

Guest - Bobb -

Guest - Bobb -

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

If you're familiar with router setup, did you try my note from a few days

ago ... try 192.168.1.1 ( substitute your router menu setup page address)

from bad pc to router while plugged into port 1 ?

Event log - show anything ?

Can you ping this pc from others ?

vice versa ?

do you see traffic on nic counters ?

Firewall off ?

nic config - Client for Microsoft Windows ?

 

go down the list from network troubleshooting link in my last note

Compare between this BAD pc and one of your GOOD pc's.

 

 

 

"AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in

message news:FD414298-29DD-43AA-96DA-1B90B41E9846@microsoft.com...

> Tried that this morning but did the same thing, then tried all the

> others

> after that and they work just fine, each and every one!!! This has gone

> from

> frustrating to thinking about pulling the memory and hard drive out,

> then

> taking it outside and killing it with a Very Large Hammer. But, I can't

> do

> that, somebody would call the law and I would get in trouble for

> 'Disturbing

> the Peace'. (But I Can Dream!!!)

>

> "beamish" wrote:

>

>>

>>

>> "AzDesertRat_53" wrote:

>>

>> > I have four computers on a LAN but suddenly one will not go online.

>> >

>> > I have turned every thing off, Modem, router, all four computers, for

>> > more

>> > than ten minets. Then turn on the modem wait for all the lights to

>> > turn

>> > green, then power on the router and wait for the green lights, then

>> > plug in

>> > each cable one at a time and wait for the light to come on then the

>> > next

>> > cable until all four are installed with lights on. Then turn on each

>> > computer, making sure that it can go online before turning on the

>> > next one

>> > and so on till all four are on.

>> >

>> > I have tried changing to another port on the router with the computer

>> > that

>> > won't go online. No Joy

>> > Changed the NIC card to another PCI slot. Changed the NIC card for a

>> > known

>> > working one. No Joy

>> > Then swapped cables, still NO JOY!

>> > What the Heck is it !?!

>> > Also every time I did somthing, Windows still tells me it is

>> > connected.

>> >

>> > Last night I saved what files I wanted, and wiped the hard drive

>> > clean, then

>> > installed windows XP home edition, and It Still Does the Same

>> > Thing!!!

>> >

>> Hello,

>> Plenty of good suggestions.

>> Remove the router and the other computers and use a direct connection

>> from

>> the modem to the problem computer.

>>

>> take care.

>> beamish.

>>

Guest AzDesertRat_53

Guest AzDesertRat_53

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

I Have JOY JOY JOY!!! But with help from an unlikly source. What it was

amazed even me! My eleven year old grand daughter asked me, "Why don't you go

into the 'Administrative Tools' and make sure every thing is set to Enabled?

Ok, what the heck, I'll let her feel like she's helping.

Would you belive it, Anything, and Everything, that had to do with the DNS,

DHCP, Browser, HTTP, IP Services, Network DDE, ect. ect. ect. was either

Disabled or set to Manual!! Now I know what your thinking, but she hasn't

been near the dang thing since I took it in my work room and did the back-up

of the files I wanted to keep and wiped the HDD clean with WD software.

So I had to ask, "How the heck did you come up with that idea?"

Two words 'Summer School'.

She had had some problems with 'Math' last year, so we Made her go. So to

make it short, when the teacher was showing them how to do math skills on the

computer using a White-Board, Windows XP went nuts and would not let the

White-Board work. So, the math class that day turned into computer 101 and

while everyone watched, gathered around the teacher, She fixed the problem,

and the last thing she did was go into the 'Administrative Tools'_'Services

(Local)' and ENABLE then START everything that had to do with the white-Board.

Needless to say I was speechless when after re-starting the system the Dang

thing works just fine!!!

 

GrandPa and GrandMa were so pleased we took her to her favorite place, the

Mall today and gave her $20, then followed her, at a distance, for two hours.

 

Thanks to Everyone for all the help, I for one learned a lot from this,

Problem.

 

 

Thanks From us All,

Michael,Debra,Rebekka,Cody, and of course 'Our Computer Nerd' Brandee :-))

"- Bobb -" wrote:

> If you're familiar with router setup, did you try my note from a few days

> ago ... try 192.168.1.1 ( substitute your router menu setup page address)

> from bad pc to router while plugged into port 1 ?

> Event log - show anything ?

> Can you ping this pc from others ?

> vice versa ?

> do you see traffic on nic counters ?

> Firewall off ?

> nic config - Client for Microsoft Windows ?

>

> go down the list from network troubleshooting link in my last note

> Compare between this BAD pc and one of your GOOD pc's.

>

>

>

> "AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in

> message news:FD414298-29DD-43AA-96DA-1B90B41E9846@microsoft.com...

> > Tried that this morning but did the same thing, then tried all the

> > others

> > after that and they work just fine, each and every one!!! This has gone

> > from

> > frustrating to thinking about pulling the memory and hard drive out,

> > then

> > taking it outside and killing it with a Very Large Hammer. But, I can't

> > do

> > that, somebody would call the law and I would get in trouble for

> > 'Disturbing

> > the Peace'. (But I Can Dream!!!)

> >

> > "beamish" wrote:

> >

> >>

> >>

> >> "AzDesertRat_53" wrote:

> >>

> >> > I have four computers on a LAN but suddenly one will not go online.

> >> >

> >> > I have turned every thing off, Modem, router, all four computers, for

> >> > more

> >> > than ten minets. Then turn on the modem wait for all the lights to

> >> > turn

> >> > green, then power on the router and wait for the green lights, then

> >> > plug in

> >> > each cable one at a time and wait for the light to come on then the

> >> > next

> >> > cable until all four are installed with lights on. Then turn on each

> >> > computer, making sure that it can go online before turning on the

> >> > next one

> >> > and so on till all four are on.

> >> >

> >> > I have tried changing to another port on the router with the computer

> >> > that

> >> > won't go online. No Joy

> >> > Changed the NIC card to another PCI slot. Changed the NIC card for a

> >> > known

> >> > working one. No Joy

> >> > Then swapped cables, still NO JOY!

> >> > What the Heck is it !?!

> >> > Also every time I did somthing, Windows still tells me it is

> >> > connected.

> >> >

> >> > Last night I saved what files I wanted, and wiped the hard drive

> >> > clean, then

> >> > installed windows XP home edition, and It Still Does the Same

> >> > Thing!!!

> >> >

> >> Hello,

> >> Plenty of good suggestions.

> >> Remove the router and the other computers and use a direct connection

> >> from

> >> the modem to the problem computer.

> >>

> >> take care.

> >> beamish.

> >>

>

>

Guest beamish

Guest beamish

Posted
Posted

Re: Win XP says it is connected to the LAN, but will not go Online

 

 

 

"AzDesertRat_53" wrote:

>

> I Have JOY JOY JOY!!! But with help from an unlikly source. What it was

> amazed even me! My eleven year old grand daughter asked me, "Why don't you go

> into the 'Administrative Tools' and make sure every thing is set to Enabled?

> Ok, what the heck, I'll let her feel like she's helping.

> Would you belive it, Anything, and Everything, that had to do with the DNS,

> DHCP, Browser, HTTP, IP Services, Network DDE, ect. ect. ect. was either

> Disabled or set to Manual!! Now I know what your thinking, but she hasn't

> been near the dang thing since I took it in my work room and did the back-up

> of the files I wanted to keep and wiped the HDD clean with WD software.

> So I had to ask, "How the heck did you come up with that idea?"

> Two words 'Summer School'.

> She had had some problems with 'Math' last year, so we Made her go. So to

> make it short, when the teacher was showing them how to do math skills on the

> computer using a White-Board, Windows XP went nuts and would not let the

> White-Board work. So, the math class that day turned into computer 101 and

> while everyone watched, gathered around the teacher, She fixed the problem,

> and the last thing she did was go into the 'Administrative Tools'_'Services

> (Local)' and ENABLE then START everything that had to do with the white-Board.

> Needless to say I was speechless when after re-starting the system the Dang

> thing works just fine!!!

>

> GrandPa and GrandMa were so pleased we took her to her favorite place, the

> Mall today and gave her $20, then followed her, at a distance, for two hours.

>

> Thanks to Everyone for all the help, I for one learned a lot from this,

> Problem.

>

>

> Thanks From us All,

> Michael,Debra,Rebekka,Cody, and of course 'Our Computer Nerd' Brandee :-))

> "- Bobb -" wrote:

>

> > If you're familiar with router setup, did you try my note from a few days

> > ago ... try 192.168.1.1 ( substitute your router menu setup page address)

> > from bad pc to router while plugged into port 1 ?

> > Event log - show anything ?

> > Can you ping this pc from others ?

> > vice versa ?

> > do you see traffic on nic counters ?

> > Firewall off ?

> > nic config - Client for Microsoft Windows ?

> >

> > go down the list from network troubleshooting link in my last note

> > Compare between this BAD pc and one of your GOOD pc's.

> >

> >

> >

> > "AzDesertRat_53" <AzDesertRat53@discussions.microsoft.com> wrote in

> > message news:FD414298-29DD-43AA-96DA-1B90B41E9846@microsoft.com...

> > > Tried that this morning but did the same thing, then tried all the

> > > others

> > > after that and they work just fine, each and every one!!! This has gone

> > > from

> > > frustrating to thinking about pulling the memory and hard drive out,

> > > then

> > > taking it outside and killing it with a Very Large Hammer. But, I can't

> > > do

> > > that, somebody would call the law and I would get in trouble for

> > > 'Disturbing

> > > the Peace'. (But I Can Dream!!!)

> > >

> > > "beamish" wrote:

> > >

> > >>

> > >>

> > >> "AzDesertRat_53" wrote:

> > >>

> > >> > I have four computers on a LAN but suddenly one will not go online.

> > >> >

> > >> > I have turned every thing off, Modem, router, all four computers, for

> > >> > more

> > >> > than ten minets. Then turn on the modem wait for all the lights to

> > >> > turn

> > >> > green, then power on the router and wait for the green lights, then

> > >> > plug in

> > >> > each cable one at a time and wait for the light to come on then the

> > >> > next

> > >> > cable until all four are installed with lights on. Then turn on each

> > >> > computer, making sure that it can go online before turning on the

> > >> > next one

> > >> > and so on till all four are on.

> > >> >

> > >> > I have tried changing to another port on the router with the computer

> > >> > that

> > >> > won't go online. No Joy

> > >> > Changed the NIC card to another PCI slot. Changed the NIC card for a

> > >> > known

> > >> > working one. No Joy

> > >> > Then swapped cables, still NO JOY!

> > >> > What the Heck is it !?!

> > >> > Also every time I did somthing, Windows still tells me it is

> > >> > connected.

> > >> >

> > >> > Last night I saved what files I wanted, and wiped the hard drive

> > >> > clean, then

> > >> > installed windows XP home edition, and It Still Does the Same

> > >> > Thing!!!

> > >> >

> > >> Hello,

> > >> Plenty of good suggestions.

> > >> Remove the router and the other computers and use a direct connection

> > >> from

> > >> the modem to the problem computer.

> > >>

> > >> take care.

> > >> beamish.

> > >>

> >

Hello,

Good news, Thank You for informing the group.

take care.

beamish.

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