RAM Upgrade causes reboot loop - Win 7 64bit

[JamesH]

Hi Guys,

 

I'm really sorry if this has already been asked, and if it has could someone post me a link to the solution thread, if not....

 

I'm running the following system and am trying to install a further 4gb RAM but I'm experiencing a reboot loop:

 

Advent Centurion Ci 5231 - Desktop Gaming PC

Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1

BIOS Date: 08/23/10 08:07:39 Ver: 08.00.15

Intel® Core i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz

Memory: 6144MB RAM

 

Graphics:

ATI Radeon HD 5570

Internal DAC(400MHz)

Display Memory: 3823 MB

Dedicated Memory: 1012 MB

Shared Memory: 2811 MB

 

The PC came with 2 x 2GB RAM DDR3 1333mhz Modules made by ASint

I have purchased 1 x 4GB RAM DDR3 1333mhz module made by Integral

 

I've tried every combination of the RAM in the 4 slots on board however the maximum I can get running is 6GB (the 4GB and a 2GB). As soon as I add the final module, Windows only loads so far and then goes into a reboot loop. I've tried it in safe mode and it recognises the full 8GB but in normal mode it just keeps crashing.

 

I'm going slightly out of my mind here, and any help would be MUCH appreciated!

[KenB]

Hi and welcome to ExTS

 

Try resetting the BIOS

Pull the CMOS battery for 1 minute and replace.

Note the + is on top.

 

========================

 

I've tried it in safe mode and it recognises the full 8GB

It could be a driver issue.

 

Do you get a Blue Screen ?

Does it dump memory ?

 

This link may be of use.

[JamesH]

Hi! Thanks for the welcome and the info. I've tried removing the battery and replacing it, no joy sadly.

 

I also ran a diagnostic of the BSOD minidump I got and this was the result http://i51.tinypic.com/dyk74z.jpg ... sadly I have no clue what it means?! Sorry for my ineptitude I'm really out of my depth a little here. :(

[KenB]

Hi,

I found a similar problem caused by Windows Update Service.

 

In Safe Mode. (if you have 8GB installed)

Start > type in ......services.msc......ENTER

 

Scroll down and locate Windows Update

Double click on the service and select "Disabled" from the drop-down list > OK

 

Restart in normal mode with the 8GB in place.

 

This was a strange cause - BUT the system booted normally with this disabled.

 

You obviously need to go back and enable it again.