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Guest Doug Mc
Posted

I've not been able to download and install Flash Player. It downloads ok

and starts the install then I get a message that the "Install Failed." I go

to their website and follow troubleshooting, etc. and it still won't

install.

They suggest reloading Internet Explorer (I have 7). Did that and still

wouldn't install.

 

Any suggestions?

 

ps. I haven't changed a thing to cause this that I know of. It tries to use

Flash Player on YouTube and now it won't work.

Thanks for any help.

 

Doug

  • Replies 6
  • Created
  • Last Reply
Posted

Re: Flash Player

 

Doug Mc wrote:

> I've not been able to download and install Flash Player. It downloads ok

> and starts the install then I get a message that the "Install Failed." I go

> to their website and follow troubleshooting, etc. and it still won't

> install.

> They suggest reloading Internet Explorer (I have 7). Did that and still

> wouldn't install.

>

> Any suggestions?

>

> ps. I haven't changed a thing to cause this that I know of. It tries to use

> Flash Player on YouTube and now it won't work.

> Thanks for any help.

>

> Doug

 

Flash

- Open Internet Properties.

- On the General tab page, click the "Settings" button.

- Click "View Objects".

- Right-click the "Shockwave Flash Object".

- Click Repair, Remove, whatever you want to try..

 

--

Joe =o)

Guest Kayman
Posted

Re: Flash Player

 

On Sat, 19 Jul 2008 13:00:19 -0500, Doug Mc wrote:

> I've not been able to download and install Flash Player. It downloads ok

> and starts the install then I get a message that the "Install Failed." I go

> to their website and follow troubleshooting, etc. and it still won't

> install.

> They suggest reloading Internet Explorer (I have 7). Did that and still

> wouldn't install.

>

> Any suggestions?

>

Flash Player 9 April 2008 Security Update (version 9.0.124.0).

 

1. Check version here:

http://www.macromedia.com/software/flash/about/

or

Version test for Adobe Flash Player.

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

 

2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

Direct link:

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

2a. Alternatively, uninstall "Adobe Flash Player Active X" in Control

Panel\Add or Remove Programs, if it exists.

 

3. Reboot

 

4. Install Adobe Flash Player.

http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash

or

Adobe Flash Player.

http://www.adobe.com/products/flashplayer/

Direct link:

http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi

 

5. Reboot

 

6. Check version here:

http://www.macromedia.com/software/flash/about/

or

Version test for Adobe Flash Player.

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

 

Also, you may have to:

Download SubInACL from Microsoft to fix permission issues that prevent the

Flash Player Installation.

(Supported Operating Systems: Windows 2000; Windows Server 2003; Windows

XP)

 

Security Update for Flash Player (KB923789)

http://www.microsoft.com/downloads/details.aspx?FamilyID=93208e57-5f14-4fb2-bc0c-2c4f3c56274a&DisplayLang=en

 

Flash Support Forums

http://www.adobe.com/cfusion/webforums/forum/index.cfm?forumid=15

 

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb

 

Good luck :)

Guest Doug Mc
Posted

Re: Flash Player

 

That solved my problem.

Thanks,

Doug

 

 

 

"Elmo" <elmogeek@iglou.invalid> wrote in message

news:O68cuYf6IHA.2336@TK2MSFTNGP03.phx.gbl...

> Doug Mc wrote:

>> I've not been able to download and install Flash Player. It downloads ok

>> and starts the install then I get a message that the "Install Failed." I

>> go

>> to their website and follow troubleshooting, etc. and it still won't

>> install.

>> They suggest reloading Internet Explorer (I have 7). Did that and still

>> wouldn't install.

>>

>> Any suggestions?

>>

>> ps. I haven't changed a thing to cause this that I know of. It tries to

>> use

>> Flash Player on YouTube and now it won't work.

>> Thanks for any help.

>>

>> Doug

>

> Flash

> - Open Internet Properties.

> - On the General tab page, click the "Settings" button.

> - Click "View Objects".

> - Right-click the "Shockwave Flash Object".

> - Click Repair, Remove, whatever you want to try..

>

> --

> Joe =o)

Posted

Re: Flash Player

 

Doug Mc wrote:

> That solved my problem.

> Thanks,

> Doug

 

That's great news! Thanks for reporting your success.

> "Elmo" <elmogeek@iglou.invalid> wrote in message

> news:O68cuYf6IHA.2336@TK2MSFTNGP03.phx.gbl...

>> Doug Mc wrote:

>>> I've not been able to download and install Flash Player. It downloads ok

>>> and starts the install then I get a message that the "Install Failed." I

>>> go

>>> to their website and follow troubleshooting, etc. and it still won't

>>> install.

>>> They suggest reloading Internet Explorer (I have 7). Did that and still

>>> wouldn't install.

>>>

>>> Any suggestions?

>>>

>>> ps. I haven't changed a thing to cause this that I know of. It tries to

>>> use

>>> Flash Player on YouTube and now it won't work.

>>> Thanks for any help.

>>>

>>> Doug

>> Flash

>> - Open Internet Properties.

>> - On the General tab page, click the "Settings" button.

>> - Click "View Objects".

>> - Right-click the "Shockwave Flash Object".

>> - Click Repair, Remove, whatever you want to try..

 

 

--

Joe =o)

Guest Timothy Daniels
Posted

Re: Flash Player

 

"Doug Mc" wrote:

> "Elmo" wrote:

>> Doug Mc wrote:

>>> I've not been able to download and install Flash Player. It downloads ok

>>> and starts the install then I get a message that the "Install Failed." I go

>>> to their website and follow troubleshooting, etc. and it still won't

>>> install.

>>> They suggest reloading Internet Explorer (I have 7). Did that and still

>>> wouldn't install.

>>>

>>> Any suggestions?

>>>

>>> ps. I haven't changed a thing to cause this that I know of. It tries to use

>>> Flash Player on YouTube and now it won't work.

>>> Thanks for any help.

>>>

>>> Doug

>>

>> Flash

>> - Open Internet Properties.

>> - On the General tab page, click the "Settings" button.

>> - Click "View Objects".

>> - Right-click the "Shockwave Flash Object".

>> - Click Repair, Remove, whatever you want to try..

>>

>> --

>> Joe =o)

>

>

> That solved my problem.

> Thanks,

> Doug

>

 

 

OK, but WHAT solved your problem? Did you select Repair

or Remove or what?

 

*TimDaniels*

  • 4 weeks later...
Guest Doug Mc
Posted

Re: Flash Player

 

Having problems again.

Needed it for YouTube viewing.

Said it wasn't working.

 

Did an uninstall.

Did an Install.

Got an error message:

Error 1904.Module

C:Windows\system32\Macromed\Flash\Flash9b.ocx

failed to register. HRESULT -2147220473. Contact

your support personnel.

 

Tried to troubleshoot at the Adobe site but couldn't do any good.

 

Help again please.

Thanks,

Doug

 

 

 

 

 

"Elmo" <elmogeek@iglou.invalid> wrote in message

news:O68cuYf6IHA.2336@TK2MSFTNGP03.phx.gbl...

> Doug Mc wrote:

>> I've not been able to download and install Flash Player. It downloads ok

>> and starts the install then I get a message that the "Install Failed." I

>> go

>> to their website and follow troubleshooting, etc. and it still won't

>> install.

>> They suggest reloading Internet Explorer (I have 7). Did that and still

>> wouldn't install.

>>

>> Any suggestions?

>>

>> ps. I haven't changed a thing to cause this that I know of. It tries to

>> use

>> Flash Player on YouTube and now it won't work.

>> Thanks for any help.

>>

>> Doug

>

> Flash

> - Open Internet Properties.

> - On the General tab page, click the "Settings" button.

> - Click "View Objects".

> - Right-click the "Shockwave Flash Object".

> - Click Repair, Remove, whatever you want to try..

>

> --

> Joe =o)


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