Guest Howdego Posted July 20, 2008 Posted July 20, 2008 Due to my own negligence, I think, I requested a download of XP, SP3 at the same time I asked for an update to the Microsoft software update program. Somewhere during the install process (I had walked away), my Dell E1505 Laptop crashed. I found a message that a ”problem has been detected, Windows has shut down and I should restart in Safe Mode” to clean out the programs I just added. After this restart failed from the message page, I tried to restart using the F8 command, selecting Safe Mode, XP Media Center OS. The response is a list of about 30 file paths like “multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen changes to the original notice that a problem has been detected and to restart in Safe Mode. At the bottom of the page is more data, like “stop 0X00000007E (….). I tried restarting several times. Once selecting the option “pick last known good configuration. Same circle of pages begins. So, does anyone know if I can fix this problem? I don’t know if I have the DELL PC restore partition on my laptop. I understand I could clean the hard disk and reinstall the initial key software if it is there. How can I find out? Can I bring up Safe Mode in another way? Might I use the startup disk that came with the computer? Might I have to erase my hard disk and start again or just take out the recently offending software?? If so, is there an instruction as to how to do this? Sorry for the long explanation. In 15 years of computer use, this is the first time I have run into a wall like this. Fortunately, I did back up my data before performing the update.
Guest howdego Posted July 20, 2008 Posted July 20, 2008 RE: XP won't start, can't access Safe Mode More info, I just tried to start the laptop using the OS CD that came with the computer, but the system is not accessing it. I assumed i could use it to access the hard disk. "Howdego" wrote: > Due to my own negligence, I think, I requested a download of XP, SP3 at the > same time I asked for an update to the Microsoft software update program. > Somewhere during the install process (I had walked away), my Dell E1505 > Laptop crashed. I found a message that a ”problem has been detected, Windows > has shut down and I should restart in Safe Mode” to clean out the programs > I just added. After this restart failed from the message page, I tried to > restart using the F8 command, selecting Safe Mode, XP Media Center OS. The > response is a list of about 30 file paths like > “multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen > changes to the original notice that a problem has been detected and to > restart in Safe Mode. At the bottom of the page is more data, like “stop > 0X00000007E (….). I tried restarting several times. Once selecting the > option “pick last known good configuration. Same circle of pages begins. > > So, does anyone know if I can fix this problem? I don’t know if I have the > DELL PC restore partition on my laptop. I understand I could clean the hard > disk and reinstall the initial key software if it is there. How can I find > out? Can I bring up Safe Mode in another way? Might I use the startup disk > that came with the computer? Might I have to erase my hard disk and start > again or just take out the recently offending software?? If so, is there an > instruction as to how to do this? > > Sorry for the long explanation. In 15 years of computer use, this is the > first time I have run into a wall like this. Fortunately, I did back up my > data before performing the update. >
Guest Keith W Posted July 20, 2008 Posted July 20, 2008 Re: XP won't start, can't access Safe Mode Don't know about your main problem but to access the CD on bootup you may first have to get into the BIOS and set the first boot device to the CD. Most machines need you to press the Del key during initial boot to get to the BIOS although some use F10 or other keys, hopefully it will tell you on screen during start up. -- Keith W Sunbury on Thames (If you can't laugh at life, it ain't worth living) "howdego" <howdego@discussions.microsoft.com> wrote in message news:63365A38-EFDC-42E4-8A5D-02C786CA59E6@microsoft.com... > More info, > > I just tried to start the laptop using the OS CD that came with the > computer, but the system is not accessing it. I assumed i could use it to > access the hard disk. > > "Howdego" wrote: > >> Due to my own negligence, I think, I requested a download of XP, SP3 at >> the >> same time I asked for an update to the Microsoft software update program. >> Somewhere during the install process (I had walked away), my Dell E1505 >> Laptop crashed. I found a message that a "problem has been detected, >> Windows >> has shut down and I should restart in Safe Mode" to clean out the >> programs >> I just added. After this restart failed from the message page, I tried >> to >> restart using the F8 command, selecting Safe Mode, XP Media Center OS. >> The >> response is a list of about 30 file paths like >> "multi(0)disk(0)partition(2).etc". After about 30 seconds, the screen >> changes to the original notice that a problem has been detected and to >> restart in Safe Mode. At the bottom of the page is more data, like "stop >> 0X00000007E (..). I tried restarting several times. Once selecting the >> option "pick last known good configuration. Same circle of pages begins. >> >> So, does anyone know if I can fix this problem? I don't know if I have >> the >> DELL PC restore partition on my laptop. I understand I could clean the >> hard >> disk and reinstall the initial key software if it is there. How can I >> find >> out? Can I bring up Safe Mode in another way? Might I use the startup >> disk >> that came with the computer? Might I have to erase my hard disk and >> start >> again or just take out the recently offending software?? If so, is there >> an >> instruction as to how to do this? >> >> Sorry for the long explanation. In 15 years of computer use, this is the >> first time I have run into a wall like this. Fortunately, I did back up >> my >> data before performing the update. >>
Guest db.·.. > Posted July 20, 2008 Posted July 20, 2008 Re: XP won't start, can't access Safe Mode there are a couple of possibilities, neither of which i think is your fault. 1) sp3 is not fully compatible for all computers and some drivers simply have to be upgraded by the manufacturer. so you might study the dell website on the issues with sp3 and your model. dell also has a forum too. 2) your harddisk may have simply run out of disk space. what i believe the best course of action is so that you can avoid a factory restore and the likelihood of loosing all your personal files is to find or borrow a win xp installation disk. with it you can boot into the recovery console and access the disk and file system. another benefit that the cd provides other than simply reinstalling the o.s. is the method to repair the "installed" o.s.. however, if sp3 was successfully installed then you will unlikely have the option to "repair" your sp3 o.s. with a sp2 cd. so if you can gain access to the disk system via the recovery console, then let us know and we can provide some direction from there. btw: here is more info on the error code you provided http://support.microsoft.com/kb/330182 http://search.microsoft.com/results.aspx?form=MSHOME&setlang=en-us&q=0X00000007E+&mkt=en-us - - - - - db·´¯`·...¸><)))º> "Howdego" <Howdego@discussions.microsoft.com> wrote in message news:B82D52E6-D342-49C5-A675-44CD25510246@microsoft.com... > Due to my own negligence, I think, I requested a download of XP, SP3 at the > same time I asked for an update to the Microsoft software update program. > Somewhere during the install process (I had walked away), my Dell E1505 > Laptop crashed. I found a message that a ”problem has been detected, Windows > has shut down and I should restart in Safe Mode” to clean out the programs > I just added. After this restart failed from the message page, I tried to > restart using the F8 command, selecting Safe Mode, XP Media Center OS. The > response is a list of about 30 file paths like > “multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen > changes to the original notice that a problem has been detected and to > restart in Safe Mode. At the bottom of the page is more data, like “stop > 0X00000007E (….). I tried restarting several times. Once selecting the > option “pick last known good configuration. Same circle of pages begins. > > So, does anyone know if I can fix this problem? I don’t know if I have the > DELL PC restore partition on my laptop. I understand I could clean the hard > disk and reinstall the initial key software if it is there. How can I find > out? Can I bring up Safe Mode in another way? Might I use the startup disk > that came with the computer? Might I have to erase my hard disk and start > again or just take out the recently offending software?? If so, is there an > instruction as to how to do this? > > Sorry for the long explanation. In 15 years of computer use, this is the > first time I have run into a wall like this. Fortunately, I did back up my > data before performing the update. >
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