XP won't start, can't access Safe Mode

[Guest Howdego]

Due to my own negligence, I think, I requested a download of XP, SP3 at the

same time I asked for an update to the Microsoft software update program.

Somewhere during the install process (I had walked away), my Dell E1505

Laptop crashed. I found a message that a ”problem has been detected, Windows

has shut down and I should restart in Safe Mode” to clean out the programs

I just added. After this restart failed from the message page, I tried to

restart using the F8 command, selecting Safe Mode, XP Media Center OS. The

response is a list of about 30 file paths like

“multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen

changes to the original notice that a problem has been detected and to

restart in Safe Mode. At the bottom of the page is more data, like “stop

0X00000007E (….). I tried restarting several times. Once selecting the

option “pick last known good configuration. Same circle of pages begins.

 

So, does anyone know if I can fix this problem? I don’t know if I have the

DELL PC restore partition on my laptop. I understand I could clean the hard

disk and reinstall the initial key software if it is there. How can I find

out? Can I bring up Safe Mode in another way? Might I use the startup disk

that came with the computer? Might I have to erase my hard disk and start

again or just take out the recently offending software?? If so, is there an

instruction as to how to do this?

 

Sorry for the long explanation. In 15 years of computer use, this is the

first time I have run into a wall like this. Fortunately, I did back up my

data before performing the update.

[Guest howdego]

RE: XP won't start, can't access Safe Mode

 

More info,

 

I just tried to start the laptop using the OS CD that came with the

computer, but the system is not accessing it. I assumed i could use it to

access the hard disk.

 

"Howdego" wrote:

> Due to my own negligence, I think, I requested a download of XP, SP3 at the

> same time I asked for an update to the Microsoft software update program.

> Somewhere during the install process (I had walked away), my Dell E1505

> Laptop crashed. I found a message that a ”problem has been detected, Windows

> has shut down and I should restart in Safe Mode” to clean out the programs

> I just added. After this restart failed from the message page, I tried to

> restart using the F8 command, selecting Safe Mode, XP Media Center OS. The

> response is a list of about 30 file paths like

> “multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen

> changes to the original notice that a problem has been detected and to

> restart in Safe Mode. At the bottom of the page is more data, like “stop

> 0X00000007E (….). I tried restarting several times. Once selecting the

> option “pick last known good configuration. Same circle of pages begins.

>

> So, does anyone know if I can fix this problem? I don’t know if I have the

> DELL PC restore partition on my laptop. I understand I could clean the hard

> disk and reinstall the initial key software if it is there. How can I find

> out? Can I bring up Safe Mode in another way? Might I use the startup disk

> that came with the computer? Might I have to erase my hard disk and start

> again or just take out the recently offending software?? If so, is there an

> instruction as to how to do this?

>

> Sorry for the long explanation. In 15 years of computer use, this is the

> first time I have run into a wall like this. Fortunately, I did back up my

> data before performing the update.

>

[Guest Keith W]

Re: XP won't start, can't access Safe Mode

 

Don't know about your main problem but to access the CD on bootup you may

first have to get into the BIOS and set the first boot device to the CD.

Most machines need you to press the Del key during initial boot to get to

the BIOS although some use F10 or other keys, hopefully it will tell you on

screen during start up.

--

Keith W

Sunbury on Thames

(If you can't laugh at life, it ain't worth living)

 

 

"howdego" <howdego@discussions.microsoft.com> wrote in message

news:63365A38-EFDC-42E4-8A5D-02C786CA59E6@microsoft.com...

> More info,

>

> I just tried to start the laptop using the OS CD that came with the

> computer, but the system is not accessing it. I assumed i could use it to

> access the hard disk.

>

> "Howdego" wrote:

>

>> Due to my own negligence, I think, I requested a download of XP, SP3 at

>> the

>> same time I asked for an update to the Microsoft software update program.

>> Somewhere during the install process (I had walked away), my Dell E1505

>> Laptop crashed. I found a message that a "problem has been detected,

>> Windows

>> has shut down and I should restart in Safe Mode" to clean out the

>> programs

>> I just added. After this restart failed from the message page, I tried

>> to

>> restart using the F8 command, selecting Safe Mode, XP Media Center OS.

>> The

>> response is a list of about 30 file paths like

>> "multi(0)disk(0)partition(2).etc". After about 30 seconds, the screen

>> changes to the original notice that a problem has been detected and to

>> restart in Safe Mode. At the bottom of the page is more data, like "stop

>> 0X00000007E (..). I tried restarting several times. Once selecting the

>> option "pick last known good configuration. Same circle of pages begins.

>>

>> So, does anyone know if I can fix this problem? I don't know if I have

>> the

>> DELL PC restore partition on my laptop. I understand I could clean the

>> hard

>> disk and reinstall the initial key software if it is there. How can I

>> find

>> out? Can I bring up Safe Mode in another way? Might I use the startup

>> disk

>> that came with the computer? Might I have to erase my hard disk and

>> start

>> again or just take out the recently offending software?? If so, is there

>> an

>> instruction as to how to do this?

>>

>> Sorry for the long explanation. In 15 years of computer use, this is the

>> first time I have run into a wall like this. Fortunately, I did back up

>> my

>> data before performing the update.

>>

[Guest db.·.. >]

Re: XP won't start, can't access Safe Mode

 

there are a couple of

possibilities, neither

of which i think is

your fault.

 

1) sp3 is not fully

compatible for

all computers and

some drivers simply

have to be upgraded

by the manufacturer.

 

so you might study

the dell website on

the issues with sp3

and your model.

 

dell also has a forum

too.

 

2) your harddisk may

have simply run out

of disk space.

 

what i believe the best

course of action is so that

you can avoid a factory

restore and the likelihood of

loosing all your personal files

is to find or borrow a

win xp installation disk.

 

with it you can boot into

the recovery console and

access the disk and file system.

 

another benefit that the cd

provides other than simply

reinstalling the o.s. is the

method to repair the "installed"

o.s..

 

however, if sp3 was successfully

installed then you will unlikely

have the option to "repair" your

sp3 o.s. with a sp2 cd.

 

so if you can gain access to the

disk system via the recovery

console, then let us know and

we can provide some direction

from there.

 

 

btw: here is more info on the

error code you provided

 

http://support.microsoft.com/kb/330182

 

http://search.microsoft.com/results.aspx?form=MSHOME&setlang=en-us&q=0X00000007E+&mkt=en-us

- - - - -

 

db·´¯`·...¸><)))º>

 

"Howdego" <Howdego@discussions.microsoft.com> wrote in message

news:B82D52E6-D342-49C5-A675-44CD25510246@microsoft.com...

> Due to my own negligence, I think, I requested a download of XP, SP3 at the

> same time I asked for an update to the Microsoft software update program.

> Somewhere during the install process (I had walked away), my Dell E1505

> Laptop crashed. I found a message that a ”problem has been detected, Windows

> has shut down and I should restart in Safe Mode” to clean out the programs

> I just added. After this restart failed from the message page, I tried to

> restart using the F8 command, selecting Safe Mode, XP Media Center OS. The

> response is a list of about 30 file paths like

> “multi(0)disk(0)partition(2)…etc”. After about 30 seconds, the screen

> changes to the original notice that a problem has been detected and to

> restart in Safe Mode. At the bottom of the page is more data, like “stop

> 0X00000007E (….). I tried restarting several times. Once selecting the

> option “pick last known good configuration. Same circle of pages begins.

>

> So, does anyone know if I can fix this problem? I don’t know if I have the

> DELL PC restore partition on my laptop. I understand I could clean the hard

> disk and reinstall the initial key software if it is there. How can I find

> out? Can I bring up Safe Mode in another way? Might I use the startup disk

> that came with the computer? Might I have to erase my hard disk and start

> again or just take out the recently offending software?? If so, is there an

> instruction as to how to do this?

>

> Sorry for the long explanation. In 15 years of computer use, this is the

> first time I have run into a wall like this. Fortunately, I did back up my

> data before performing the update.

>