hotrocks68 Posted September 19, 2011 Posted September 19, 2011 Hi to all, I would be most grateful if anyone/some people on this forum could help me out.I'm useless with computers so could any replies be as simple as possible for a numpty.Anyway,8 weeks ago i bought a new laptop which came with a years free Norton. The laptop is a HP G62,it is 4gb and 500ram,windows 7 and i3processor. It was fine for 7 weeks then all of a sudden it started to lose internet connection.So i 'right-click' on the connection and the computer troubleshoots and says 'The default gateway is not available'............it gets fixed,and then i am back online for a minute,or 30 minutes etc.It does this randomly several times an hour and is annoying.I just dont know why this has started to happen. So i need to seek the expertese of you guys to give me some advise please(but keep it simple,because i am),thankyou in advance. Quote
KenB Posted September 19, 2011 Posted September 19, 2011 Hi and welcome to ExTS This type of problem is difficult to diagnose. My initial thoughts are that the router is at the cause of your problem - not the computer. Try switching the router off > leave for 1 minute > switch on again. This will re-set it. What is the make and model number of the router ? Which ISP are you using ? ===================== Do you have any cordless phones in the house ? ===================== We could try changing the chanel on the router if the above does not fix it. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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