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RE: remote control "error 5 - access is denied"


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Guest DemoDog
Posted

RE: remote control "error 5 - access is denied"

 

All;

W2K3 Server SP2

I've followed this thread and report no joy trying to reset permissions to

default. Unable to reset sessions or even send a message using an account

which is a member of administrators.

Further suggestions?

tia

S

 

"RizFra" wrote:

> Hi,

> I have a problem when try to connect to a terminal session with remote

> control in Terminal Service Manager; the error is

>

> Session (ID xx) remote control failed.

> (Error 5 - access is denied)

>

> My termial server is Windows 2000 SP4 and the terminal client are win 2K/XP

>

> Does anyone know what can I do to solve this problem?

>

> Please HELP me!

>

> Many Thanks

> Francesco Rizza

>

>

>

>

>

  • Replies 7
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Guest Vera Noest [MVP]
Posted

RE: remote control "error 5 - access is denied"

 

RE: remote control "error 5 - access is denied"

 

Do you mean that you are unable to reset the permissions on the

rdp-tcp connection to the default?

If so, what error message do you get?

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

on 22 jul 2008 in microsoft.public.windows.terminal_services:

> All;

> W2K3 Server SP2

> I've followed this thread and report no joy trying to reset

> permissions to default. Unable to reset sessions or even send a

> message using an account which is a member of administrators.

> Further suggestions?

> tia

> S

>

> "RizFra" wrote:

>

>> Hi,

>> I have a problem when try to connect to a terminal session with

>> remote control in Terminal Service Manager; the error is

>>

>> Session (ID xx) remote control failed.

>> (Error 5 - access is denied)

>>

>> My termial server is Windows 2000 SP4 and the terminal client

>> are win 2K/XP

>>

>> Does anyone know what can I do to solve this problem?

>>

>> Please HELP me!

>>

>> Many Thanks

>> Francesco Rizza

Guest Soo Kuan Teo [MSFT]
Posted

Re: remote control "error 5 - access is denied"

 

Re: remote control "error 5 - access is denied"

 

What permissions are you referring?

Can you please share your exact repro step on how did you reset permissions

to default?

 

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message

news:Xns9AE3D9367313Everanoesthemutforsse@207.46.248.16...

> Do you mean that you are unable to reset the permissions on the

> rdp-tcp connection to the default?

> If so, what error message do you get?

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

> on 22 jul 2008 in microsoft.public.windows.terminal_services:

>

>> All;

>> W2K3 Server SP2

>> I've followed this thread and report no joy trying to reset

>> permissions to default. Unable to reset sessions or even send a

>> message using an account which is a member of administrators.

>> Further suggestions?

>> tia

>> S

>>

>> "RizFra" wrote:

>>

>>> Hi,

>>> I have a problem when try to connect to a terminal session with

>>> remote control in Terminal Service Manager; the error is

>>>

>>> Session (ID xx) remote control failed.

>>> (Error 5 - access is denied)

>>>

>>> My termial server is Windows 2000 SP4 and the terminal client

>>> are win 2K/XP

>>>

>>> Does anyone know what can I do to solve this problem?

>>>

>>> Please HELP me!

>>>

>>> Many Thanks

>>> Francesco Rizza

Guest DemoDog
Posted

RE: remote control "error 5 - access is denied"

 

RE: remote control "error 5 - access is denied"

 

Oops ..I was unclear. I reset the defaults with no problem, at least I

didn't get any error message. After doing so, I'm still unable to reset or

logoff a session, or even just send a message.

thnx

S

 

 

"Vera Noest [MVP]" wrote:

> Do you mean that you are unable to reset the permissions on the

> rdp-tcp connection to the default?

> If so, what error message do you get?

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

> on 22 jul 2008 in microsoft.public.windows.terminal_services:

>

> > All;

> > W2K3 Server SP2

> > I've followed this thread and report no joy trying to reset

> > permissions to default. Unable to reset sessions or even send a

> > message using an account which is a member of administrators.

> > Further suggestions?

> > tia

> > S

> >

> > "RizFra" wrote:

> >

> >> Hi,

> >> I have a problem when try to connect to a terminal session with

> >> remote control in Terminal Service Manager; the error is

> >>

> >> Session (ID xx) remote control failed.

> >> (Error 5 - access is denied)

> >>

> >> My termial server is Windows 2000 SP4 and the terminal client

> >> are win 2K/XP

> >>

> >> Does anyone know what can I do to solve this problem?

> >>

> >> Please HELP me!

> >>

> >> Many Thanks

> >> Francesco Rizza

>

Guest DemoDog
Posted

Re: remote control "error 5 - access is denied"

 

Re: remote control "error 5 - access is denied"

 

TS Config snap in.

rdp/tcp properties

permissions

advanced

click default.

 

S

 

"Soo Kuan Teo [MSFT]" wrote:

> What permissions are you referring?

> Can you please share your exact repro step on how did you reset permissions

> to default?

>

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message

> news:Xns9AE3D9367313Everanoesthemutforsse@207.46.248.16...

> > Do you mean that you are unable to reset the permissions on the

> > rdp-tcp connection to the default?

> > If so, what error message do you get?

> >

> > _________________________________________________________

> > Vera Noest

> > MCSE, CCEA, Microsoft MVP - Terminal Server

> > TS troubleshooting: http://ts.veranoest.net

> > ___ please respond in newsgroup, NOT by private email ___

> >

> > =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

> > on 22 jul 2008 in microsoft.public.windows.terminal_services:

> >

> >> All;

> >> W2K3 Server SP2

> >> I've followed this thread and report no joy trying to reset

> >> permissions to default. Unable to reset sessions or even send a

> >> message using an account which is a member of administrators.

> >> Further suggestions?

> >> tia

> >> S

> >>

> >> "RizFra" wrote:

> >>

> >>> Hi,

> >>> I have a problem when try to connect to a terminal session with

> >>> remote control in Terminal Service Manager; the error is

> >>>

> >>> Session (ID xx) remote control failed.

> >>> (Error 5 - access is denied)

> >>>

> >>> My termial server is Windows 2000 SP4 and the terminal client

> >>> are win 2K/XP

> >>>

> >>> Does anyone know what can I do to solve this problem?

> >>>

> >>> Please HELP me!

> >>>

> >>> Many Thanks

> >>> Francesco Rizza

>

>

Guest Vera Noest [MVP]
Posted

RE: remote control "error 5 - access is denied"

 

RE: remote control "error 5 - access is denied"

 

Maybe there's a GPO in your domain which disables remote control?

 

Computer Configuration - Administrative templates - Windows

Components - Terminal Services

"Sets rules for remote control of Terminal Services user sessions"

 

(also under User Configuration; If both settings are configured,

the Computer Configuration setting overrides.)

 

Check with gpresult which GPOs are applied to your TS session.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

on 22 jul 2008 in microsoft.public.windows.terminal_services:

> Oops ..I was unclear. I reset the defaults with no problem, at

> least I didn't get any error message. After doing so, I'm still

> unable to reset or logoff a session, or even just send a

> message. thnx

> S

>

>

> "Vera Noest [MVP]" wrote:

>

>> Do you mean that you are unable to reset the permissions on the

>> rdp-tcp connection to the default?

>> If so, what error message do you get?

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com>

>> wrote on 22 jul 2008 in

>> microsoft.public.windows.terminal_services:

>>

>> > All;

>> > W2K3 Server SP2

>> > I've followed this thread and report no joy trying to reset

>> > permissions to default. Unable to reset sessions or even send

>> > a message using an account which is a member of

>> > administrators. Further suggestions?

>> > tia

>> > S

>> >

>> > "RizFra" wrote:

>> >

>> >> Hi,

>> >> I have a problem when try to connect to a terminal session

>> >> with remote control in Terminal Service Manager; the error

>> >> is

>> >>

>> >> Session (ID xx) remote control failed.

>> >> (Error 5 - access is denied)

>> >>

>> >> My termial server is Windows 2000 SP4 and the terminal

>> >> client are win 2K/XP

>> >>

>> >> Does anyone know what can I do to solve this problem?

>> >>

>> >> Please HELP me!

>> >>

>> >> Many Thanks

>> >> Francesco Rizza

Guest DemoDog
Posted

RE: remote control "error 5 - access is denied"

 

RE: remote control "error 5 - access is denied"

 

h'mmm ... Shamefacedly, I call a 2 stroke penalty on myself. After resetting

the perms to default, I failed to logoff and logon. Having done so, I appear

to be back in business. A mind is a terrible thing to waste.

thnx 2 both of you for your prompt assistance.

S

 

 

"Vera Noest [MVP]" wrote:

> Maybe there's a GPO in your domain which disables remote control?

>

> Computer Configuration - Administrative templates - Windows

> Components - Terminal Services

> "Sets rules for remote control of Terminal Services user sessions"

>

> (also under User Configuration; If both settings are configured,

> the Computer Configuration setting overrides.)

>

> Check with gpresult which GPOs are applied to your TS session.

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

> on 22 jul 2008 in microsoft.public.windows.terminal_services:

>

> > Oops ..I was unclear. I reset the defaults with no problem, at

> > least I didn't get any error message. After doing so, I'm still

> > unable to reset or logoff a session, or even just send a

> > message. thnx

> > S

> >

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> Do you mean that you are unable to reset the permissions on the

> >> rdp-tcp connection to the default?

> >> If so, what error message do you get?

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com>

> >> wrote on 22 jul 2008 in

> >> microsoft.public.windows.terminal_services:

> >>

> >> > All;

> >> > W2K3 Server SP2

> >> > I've followed this thread and report no joy trying to reset

> >> > permissions to default. Unable to reset sessions or even send

> >> > a message using an account which is a member of

> >> > administrators. Further suggestions?

> >> > tia

> >> > S

> >> >

> >> > "RizFra" wrote:

> >> >

> >> >> Hi,

> >> >> I have a problem when try to connect to a terminal session

> >> >> with remote control in Terminal Service Manager; the error

> >> >> is

> >> >>

> >> >> Session (ID xx) remote control failed.

> >> >> (Error 5 - access is denied)

> >> >>

> >> >> My termial server is Windows 2000 SP4 and the terminal

> >> >> client are win 2K/XP

> >> >>

> >> >> Does anyone know what can I do to solve this problem?

> >> >>

> >> >> Please HELP me!

> >> >>

> >> >> Many Thanks

> >> >> Francesco Rizza

>

Guest Vera Noest [MVP]
Posted

RE: remote control "error 5 - access is denied"

 

RE: remote control "error 5 - access is denied"

 

OK, I'm glad that the problem is fixed now!

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com> wrote

on 22 jul 2008 in microsoft.public.windows.terminal_services:

> h'mmm ... Shamefacedly, I call a 2 stroke penalty on myself.

> After resetting the perms to default, I failed to logoff and

> logon. Having done so, I appear to be back in business. A mind

> is a terrible thing to waste. thnx 2 both of you for your prompt

> assistance. S

>

>

> "Vera Noest [MVP]" wrote:

>

>> Maybe there's a GPO in your domain which disables remote

>> control?

>>

>> Computer Configuration - Administrative templates - Windows

>> Components - Terminal Services

>> "Sets rules for remote control of Terminal Services user

>> sessions"

>>

>> (also under User Configuration; If both settings are

>> configured, the Computer Configuration setting overrides.)

>>

>> Check with gpresult which GPOs are applied to your TS session.

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com>

>> wrote on 22 jul 2008 in

>> microsoft.public.windows.terminal_services:

>>

>> > Oops ..I was unclear. I reset the defaults with no problem,

>> > at least I didn't get any error message. After doing so, I'm

>> > still unable to reset or logoff a session, or even just send

>> > a message. thnx

>> > S

>> >

>> >

>> > "Vera Noest [MVP]" wrote:

>> >

>> >> Do you mean that you are unable to reset the permissions on

>> >> the rdp-tcp connection to the default?

>> >> If so, what error message do you get?

>> >>

>> >> _________________________________________________________

>> >> Vera Noest

>> >> MCSE, CCEA, Microsoft MVP - Terminal Server

>> >> TS troubleshooting: http://ts.veranoest.net

>> >> ___ please respond in newsgroup, NOT by private email ___

>> >>

>> >> =?Utf-8?B?RGVtb0RvZw==?= <DemoDog@discussions.microsoft.com>

>> >> wrote on 22 jul 2008 in

>> >> microsoft.public.windows.terminal_services:

>> >>

>> >> > All;

>> >> > W2K3 Server SP2

>> >> > I've followed this thread and report no joy trying to

>> >> > reset permissions to default. Unable to reset sessions or

>> >> > even send a message using an account which is a member of

>> >> > administrators. Further suggestions?

>> >> > tia

>> >> > S

>> >> >

>> >> > "RizFra" wrote:

>> >> >

>> >> >> Hi,

>> >> >> I have a problem when try to connect to a terminal

>> >> >> session with remote control in Terminal Service Manager;

>> >> >> the error is

>> >> >>

>> >> >> Session (ID xx) remote control failed.

>> >> >> (Error 5 - access is denied)

>> >> >>

>> >> >> My termial server is Windows 2000 SP4 and the terminal

>> >> >> client are win 2K/XP

>> >> >>

>> >> >> Does anyone know what can I do to solve this problem?

>> >> >>

>> >> >> Please HELP me!

>> >> >>

>> >> >> Many Thanks

>> >> >> Francesco Rizza


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