upgrade RAM, now Windows will not boot, error message

[Guest Stephen Frog]

I recently upgraded the memory on an older HP Pavilion from 192mb to 512mb

(the maximum this computer will take). When I start the machine, I get a

full page error message that starts with the sentence: "We apologize for the

inconvenience, but Windows did not start successfully. A recent hardware or

software change might have caused this." Then farther down the page it

suggests alternatives - safe mode, safe mode with networking, safe mode with

command prompt, use last known good configuration or start windows normally.

I've tried all of those but none work. I can get into the BIOS setup with F1

at the blue HP screen, but I don't know what I'm doing there. I contacted HP

help and their final answer was that I must have bad memory and send it back.

However, in the BIOS setup it shows up just fine and according to HP is the

correct memory (SDRAM, 100 mhz, unbuffered DIMM).

Toward the end of the error screen there is a line that reads: "ERROR

Resource Conflict - PCI Network Controller on Motherboard" and the line under

that reads: "Bus:01, Device:OB, Function:00.

The Windows version is XP Professional and I'm not sure if it was ever

upgraded to SP2.

I'd appreciate any help. Or is it time to sell my first-born and buy

another computer?

[Guest sgopus]

RE: upgrade RAM, now Windows will not boot, error message

 

you might be better off by asking this in a hardware related group.

I think the issue is not the extra memory, but an irq conflict, I have no

clue why adding extra memory would cause this, therefore directing you to the

hardware group is indicated.

 

"Stephen Frog" wrote:

> I recently upgraded the memory on an older HP Pavilion from 192mb to 512mb

> (the maximum this computer will take). When I start the machine, I get a

> full page error message that starts with the sentence: "We apologize for the

> inconvenience, but Windows did not start successfully. A recent hardware or

> software change might have caused this." Then farther down the page it

> suggests alternatives - safe mode, safe mode with networking, safe mode with

> command prompt, use last known good configuration or start windows normally.

> I've tried all of those but none work. I can get into the BIOS setup with F1

> at the blue HP screen, but I don't know what I'm doing there. I contacted HP

> help and their final answer was that I must have bad memory and send it back.

> However, in the BIOS setup it shows up just fine and according to HP is the

> correct memory (SDRAM, 100 mhz, unbuffered DIMM).

> Toward the end of the error screen there is a line that reads: "ERROR

> Resource Conflict - PCI Network Controller on Motherboard" and the line under

> that reads: "Bus:01, Device:OB, Function:00.

> The Windows version is XP Professional and I'm not sure if it was ever

> upgraded to SP2.

> I'd appreciate any help. Or is it time to sell my first-born and buy

> another computer?

[Guest Patrick Keenan]

Re: upgrade RAM, now Windows will not boot, error message

 

"Stephen Frog" <Stephen Frog@discussions.microsoft.com> wrote in message

news:181F3327-096F-478B-A2A0-04E204734111@microsoft.com...

>I recently upgraded the memory on an older HP Pavilion from 192mb to 512mb

> (the maximum this computer will take). When I start the machine, I get a

> full page error message that starts with the sentence: "We apologize for

> the

> inconvenience, but Windows did not start successfully. A recent hardware

> or

> software change might have caused this." Then farther down the page it

> suggests alternatives - safe mode, safe mode with networking, safe mode

> with

> command prompt, use last known good configuration or start windows

> normally.

> I've tried all of those but none work. I can get into the BIOS setup with

> F1

> at the blue HP screen, but I don't know what I'm doing there. I contacted

> HP

> help and their final answer was that I must have bad memory and send it

> back.

> However, in the BIOS setup it shows up just fine and according to HP is

> the

> correct memory (SDRAM, 100 mhz, unbuffered DIMM).

> Toward the end of the error screen there is a line that reads: "ERROR

> Resource Conflict - PCI Network Controller on Motherboard" and the line

> under

> that reads: "Bus:01, Device:OB, Function:00.

> The Windows version is XP Professional and I'm not sure if it was ever

> upgraded to SP2.

> I'd appreciate any help. Or is it time to sell my first-born and buy

> another computer?

 

Have you tried setting the system back the way it was? If that works, the

problem is with the new RAM.

 

As to buying another computer - I regularly buy used PCs, often HP's, and

generally 3gHz P4's with at least 512 meg ram and legal XP Pro licenses.

These systems (no monitor or keyboard) tend to be around $200 - $250. A

couple of weeks ago I was able to get two for $130 each when an office was

getting rid of systems they had replaced - these had 2 gig RAM. The only

thing is that you often want to replace the hard disk with a newer, larger

one.

 

HTH

-pk

[Guest Lil' Dave]

Re: upgrade RAM, now Windows will not boot, error message

 

"Stephen Frog" <Stephen Frog@discussions.microsoft.com> wrote in message

news:181F3327-096F-478B-A2A0-04E204734111@microsoft.com...

>I recently upgraded the memory on an older HP Pavilion from 192mb to 512mb

> (the maximum this computer will take). When I start the machine, I get a

> full page error message that starts with the sentence: "We apologize for

> the

> inconvenience, but Windows did not start successfully. A recent hardware

> or

> software change might have caused this." Then farther down the page it

> suggests alternatives - safe mode, safe mode with networking, safe mode

> with

> command prompt, use last known good configuration or start windows

> normally.

> I've tried all of those but none work. I can get into the BIOS setup with

> F1

> at the blue HP screen, but I don't know what I'm doing there. I contacted

> HP

> help and their final answer was that I must have bad memory and send it

> back.

> However, in the BIOS setup it shows up just fine and according to HP is

> the

> correct memory (SDRAM, 100 mhz, unbuffered DIMM).

> Toward the end of the error screen there is a line that reads: "ERROR

> Resource Conflict - PCI Network Controller on Motherboard" and the line

> under

> that reads: "Bus:01, Device:OB, Function:00.

> The Windows version is XP Professional and I'm not sure if it was ever

> upgraded to SP2.

> I'd appreciate any help. Or is it time to sell my first-born and buy

> another computer?

 

Just curious here. The onboard NIC, what happens if you disable it in the

bios setup regarding booting up XP current issue?

 

You may have to pull the battery on the motherboard temporarily, and

reinstall it. This in order to reset the cmos. Do this first.

--

Dave