My Computer, Control Panel, My documents Flashes and disappears

[Guest frabru]

When I click on My computer, Control Panel, Windows Explorer among others,

the screen flashes (icons and apps are gone but the background stays), comes

back but neither of those work. I can access control panel directly by

running appwiz.cpl. I've created a new user profile to weed out profile

corruption but the issue stays.

 

Done so far: Clean temp files, run avg 8 and removed spyware + virus, remove

unnecessary tool bars and apps, install sp3. No changes. Screen flashes

(icons and apps are gone but the background stays), comes back but neither of

those work. I can access control panel directly by running appwiz.cpl. I've

created a new user profile to weed out profile corruption but the issue stays.

 

Done so far: Clean temp files, run avg 8 and removed spyware + virus, remove

unnecessary tool bars and apps, install sp3. No change.

[Guest Malke]

Re: My Computer, Control Panel, My documents Flashes and disappears

 

frabru wrote:

> When I click on My computer, Control Panel, Windows Explorer among others,

> the screen flashes (icons and apps are gone but the background stays),

> comes back but neither of those work. I can access control panel directly

> by running appwiz.cpl. I've created a new user profile to weed out profile

> corruption but the issue stays.

>

> Done so far: Clean temp files, run avg 8 and removed spyware + virus,

> remove unnecessary tool bars and apps, install sp3. No changes. Screen

> flashes (icons and apps are gone but the background stays), comes back but

> neither of those work. I can access control panel directly by running

> appwiz.cpl. I've created a new user profile to weed out profile corruption

> but the issue stays.

>

> Done so far: Clean temp files, run avg 8 and removed spyware + virus,

> remove unnecessary tool bars and apps, install sp3. No change.

 

Since you weren't specific as to what "spyware + virus" you removed, I can't

give you focused troubleshooting. However, from what you write either the

machine isn't clean and/or the operating system was damaged by the

infections.

 

1. Back up all data first.

 

2. Go through these thorough virus/malware removal steps:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to do

all scans in Safe Mode.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://tinyurl.com/yoeru3 - download link and more instructions

 

When all else fails, get guided help. Choose one of the specialty forums

listed at the first link. Register and read its posting FAQ. PLEASE DO NOT

POST LOGS IN THE MS NEWSGROUPS.

 

3. If the problem still occurs after you are 100% sure the machine is clean,

do a Repair Install. If the Repair Install doesn't work, do a Clean

Install.

 

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install

How-To

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To

http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What

you will need on-hand

 

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest frabru]

Re: My Computer, Control Panel, My documents Flashes and disappear

 

Re: My Computer, Control Panel, My documents Flashes and disappear

 

Run Clean up first to remove temp files, spyboot search and destroy and

finally avg. Uninstalled kiwee bar and an old norton. Check and clean

msconfig. Checked finally with Hijack this and remove suspicious staff.

 

"Malke" wrote:

> frabru wrote:

>

> > When I click on My computer, Control Panel, Windows Explorer among others,

> > the screen flashes (icons and apps are gone but the background stays),

> > comes back but neither of those work. I can access control panel directly

> > by running appwiz.cpl. I've created a new user profile to weed out profile

> > corruption but the issue stays.

> >

> > Done so far: Clean temp files, run avg 8 and removed spyware + virus,

> > remove unnecessary tool bars and apps, install sp3. No changes. Screen

> > flashes (icons and apps are gone but the background stays), comes back but

> > neither of those work. I can access control panel directly by running

> > appwiz.cpl. I've created a new user profile to weed out profile corruption

> > but the issue stays.

> >

> > Done so far: Clean temp files, run avg 8 and removed spyware + virus,

> > remove unnecessary tool bars and apps, install sp3. No change.

>

> Since you weren't specific as to what "spyware + virus" you removed, I can't

> give you focused troubleshooting. However, from what you write either the

> machine isn't clean and/or the operating system was damaged by the

> infections.

>

> 1. Back up all data first.

>

> 2. Go through these thorough virus/malware removal steps:

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> Include scanning with David Lipman's Multi_AV and follow instructions to do

> all scans in Safe Mode.

>

> http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

> http://tinyurl.com/yoeru3 - download link and more instructions

>

> When all else fails, get guided help. Choose one of the specialty forums

> listed at the first link. Register and read its posting FAQ. PLEASE DO NOT

> POST LOGS IN THE MS NEWSGROUPS.

>

> 3. If the problem still occurs after you are 100% sure the machine is clean,

> do a Repair Install. If the Repair Install doesn't work, do a Clean

> Install.

>

> http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install

> How-To

> http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To

> http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What

> you will need on-hand

>

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

>

[Guest Malke]

Re: My Computer, Control Panel, My documents Flashes and disappear

 

Re: My Computer, Control Panel, My documents Flashes and disappear

 

frabru wrote:

> Run Clean up first to remove temp files, spyboot search and destroy and

> finally avg. Uninstalled kiwee bar and an old norton. Check and clean

> msconfig. Checked finally with Hijack this and remove suspicious staff.

 

So I guess that's what you did and not just a declaration? My previous

advice remains the same.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ