Software Distribution Service 3.0

July 23, 2008

Window update is installing this software after which the internet explorer

stops working . The software can not be removed as it is not visible .

I have used Restore option but when I restore my computer the next day the

software download and install itself . I have turned off the Auto download

with no result . I have googled and lots of people have the same problem

and no solution.

hopefully some one here has a solution or a tech rep from Microsoft is

reading these post and can tell me what to do

Thanks

July 24, 2008

Re: Software Distribution Service 3.0

Current Windows version (e.g., WinXP SP3)?

Can you update manually via Windows Update

(http://windowsupdate.microsoft.com)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

redpen22 wrote:

> Window update is installing this software after which the internet

> explorer

> stops working . The software can not be removed as it is not visible .

>

> I have used Restore option but when I restore my computer the next day the

> software download and install itself . I have turned off the Auto

> download

> with no result . I have googled and lots of people have the same

> problem

> and no solution.

>

> hopefully some one here has a solution or a tech rep from Microsoft is

> reading these post and can tell me what to do

>

> Thanks

July 24, 2008

Re: Software Distribution Service 3.0

I have XP Professiona with Service pack 3

Yes i can manually download update . I had it on Auto but I disabled it to

prevent the Software Distribution 3.0 from getting downloaded and installed

but for some reason this is the only download that goes through but the rest

ask me if I want to install them.

Thanks

"PA Bear [MS MVP]" wrote:

> Current Windows version (e.g., WinXP SP3)?

>

> Can you update manually via Windows Update

> (http://windowsupdate.microsoft.com)?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> redpen22 wrote:

> > Window update is installing this software after which the internet

> > explorer

> > stops working . The software can not be removed as it is not visible .

> >

> > I have used Restore option but when I restore my computer the next day the

> > software download and install itself . I have turned off the Auto

> > download

> > with no result . I have googled and lots of people have the same

> > problem

> > and no solution.

> >

> > hopefully some one here has a solution or a tech rep from Microsoft is

> > reading these post and can tell me what to do

> >

> > Thanks

>

July 24, 2008

Re: Software Distribution Service 3.0

By any chance did you just (1) do a clean install of WinXP and then (2)

install SP3 (manually or via Automatic Updates or Windows Update)?

"Software Distribution Service 3.0" isn't really an update, per se, but it

needs to be installed & running in order to install any/all updates (via

Windows Update or Automatic Updates).

NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

installed in order to use Windows Update website...but not Automatic

Updates) with the "WGA Notifications" tool (KB905474).

Which takes us back to, "Can you update manually [and successfully] via

Windows Update (website)?" If you choose not to do so, I'm afraid you'll

have to enable Automatic Updates so that you can install any updates the

machine may need. See this page: http://support.microsoft.com/kb/306525

==============

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

redpen22 wrote:

> I have XP Professiona with Service pack 3

> Yes i can manually download update . I had it on Auto but I disabled it

> to

> prevent the Software Distribution 3.0 from getting downloaded and

> installed

> but for some reason this is the only download that goes through but the

> rest

> ask me if I want to install them.

>

> Thanks

>

> "PA Bear [MS MVP]" wrote:

>> Current Windows version (e.g., WinXP SP3)?

>>

>> Can you update manually via Windows Update

>> (http://windowsupdate.microsoft.com)?

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> redpen22 wrote:

>>> Window update is installing this software after which the internet

>>> explorer

>>> stops working . The software can not be removed as it is not visible

>>> .

>>>

>>> I have used Restore option but when I restore my computer the next day

>>> the

>>> software download and install itself . I have turned off the Auto

>>> download

>>> with no result . I have googled and lots of people have the same

>>> problem

>>> and no solution.

>>>

>>> hopefully some one here has a solution or a tech rep from Microsoft is

>>> reading these post and can tell me what to do

July 27, 2008

Re: Software Distribution Service 3.0

Thanks for your reply. My computer was running fine and the Auto Update

was on and all updates were installed until several weeks ago suddenly I

could not get online . Called Comcast and they told me to check my updates

as there seems to be an issue with Software Distribution 3.0 I could not

see it and after checking my restore point I noticed it there .

I can update manually with no problem but this Software 3.0 installs itself

constantly which does something that causes Internet explorer not to launch

and thus I can not get on line . Every 2 days I have to use the Restore

function to restore my computer to day before to get rid of this Software 3.0

so that I can get on line .

There has to be a flaw in the Softwaare 3.0 for preventing Internet explorer

from launching and or doing some damages to other parts

I am not alone in this matter . I have googled this problem and there

seems to be lots of people affected by it as it cripples computers and some

people are threwing their computers out and going with Apple which is a sad

story for Microsoft . I am also and investor in this company and have

emailed IR .

One thing I do not understand is how can this program download and install

itself when my computer is on Manual download and nothing else is being

installed without me doing it manually .

Thanks again

"PA Bear [MS MVP]" wrote:

> By any chance did you just (1) do a clean install of WinXP and then (2)

> install SP3 (manually or via Automatic Updates or Windows Update)?

>

> "Software Distribution Service 3.0" isn't really an update, per se, but it

> needs to be installed & running in order to install any/all updates (via

> Windows Update or Automatic Updates).

>

> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

> installed in order to use Windows Update website...but not Automatic

> Updates) with the "WGA Notifications" tool (KB905474).

>

> Which takes us back to, "Can you update manually [and successfully] via

> Windows Update (website)?" If you choose not to do so, I'm afraid you'll

> have to enable Automatic Updates so that you can install any updates the

> machine may need. See this page: http://support.microsoft.com/kb/306525

>

> ==============

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> redpen22 wrote:

> > I have XP Professiona with Service pack 3

> > Yes i can manually download update . I had it on Auto but I disabled it

> > to

> > prevent the Software Distribution 3.0 from getting downloaded and

> > installed

> > but for some reason this is the only download that goes through but the

> > rest

> > ask me if I want to install them.

> >

> > Thanks

> >

> > "PA Bear [MS MVP]" wrote:

> >> Current Windows version (e.g., WinXP SP3)?

> >>

> >> Can you update manually via Windows Update

> >> (http://windowsupdate.microsoft.com)?

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >> redpen22 wrote:

> >>> Window update is installing this software after which the internet

> >>> explorer

> >>> stops working . The software can not be removed as it is not visible

> >>> .

> >>>

> >>> I have used Restore option but when I restore my computer the next day

> >>> the

> >>> software download and install itself . I have turned off the Auto

> >>> download

> >>> with no result . I have googled and lots of people have the same

> >>> problem

> >>> and no solution.

> >>>

> >>> hopefully some one here has a solution or a tech rep from Microsoft is

> >>> reading these post and can tell me what to do

>

July 27, 2008

Re: Software Distribution Service 3.0

Tip: Call Comcast Support about connection issues only.

A Restore Point labelled "Software Distribution 3.0" is always created after

installing one or more updates (e.g., Windows Updates; Windows Defender

definitions updates). If you use System Restore to restore your machine to

a previous date, download one or more updates download/install again via

Automatic Updates (and reboot), such a Restore Point will be created.

Repost:

>> By any chance did you just (1) do a clean install of WinXP and then (2)

>> install SP3 (manually or via Automatic Updates or Windows Update)?

1. Please answer the above question.

2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)? What

anti-virus application or security suite? What anti-spyware applications

(other than Defender)?

3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end (bottom) of

the log then start scrolling upwards | Do you see repeated listings of the

following entry?...

"Installation successful and restart required for the following update:

Security Update for Windows XP (KB951748)"

--

~PA Bear

redpen22 wrote:

> Thanks for your reply. My computer was running fine and the Auto

> Update

> was on and all updates were installed until several weeks ago suddenly I

> could not get online . Called Comcast and they told me to check my

> updates

> as there seems to be an issue with Software Distribution 3.0 I could not

> see it and after checking my restore point I noticed it there .

>

> I can update manually with no problem but this Software 3.0 installs

> itself

> constantly which does something that causes Internet explorer not to

> launch

> and thus I can not get on line . Every 2 days I have to use the

> Restore

> function to restore my computer to day before to get rid of this Software

> 3.0 so that I can get on line .

>

> There has to be a flaw in the Softwaare 3.0 for preventing Internet

> explorer

> from launching and or doing some damages to other parts

>

> I am not alone in this matter . I have googled this problem and there

> seems to be lots of people affected by it as it cripples computers and

> some

> people are threwing their computers out and going with Apple which is a

> sad

> story for Microsoft . I am also and investor in this company and have

> emailed IR .

>

> One thing I do not understand is how can this program download and install

> itself when my computer is on Manual download and nothing else is being

> installed without me doing it manually .

>

> Thanks again

>

> "PA Bear [MS MVP]" wrote:

>> By any chance did you just (1) do a clean install of WinXP and then (2)

>> install SP3 (manually or via Automatic Updates or Windows Update)?

>>

>> "Software Distribution Service 3.0" isn't really an update, per se, but

>> it

>> needs to be installed & running in order to install any/all updates (via

>> Windows Update or Automatic Updates).

>>

>> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

>> installed in order to use Windows Update website...but not Automatic

>> Updates) with the "WGA Notifications" tool (KB905474).

>>

>> Which takes us back to, "Can you update manually [and successfully] via

>> Windows Update (website)?" If you choose not to do so, I'm afraid you'll

>> have to enable Automatic Updates so that you can install any updates the

>> machine may need. See this page: http://support.microsoft.com/kb/306525

>>

>> ==============

>> Start a free Windows Update support incident request:

>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>

>> Support for Windows Update:

>> http://support.microsoft.com/gp/wusupport

>>

>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>> in

>> the United States and in Canada or by contacting your local Microsoft

>> subsidiary. There is no-charge for support calls that are associated

>> with

>> security updates.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> redpen22 wrote:

>>> I have XP Professiona with Service pack 3

>>> Yes i can manually download update . I had it on Auto but I disabled

>>> it

>>> to

>>> prevent the Software Distribution 3.0 from getting downloaded and

>>> installed

>>> but for some reason this is the only download that goes through but the

>>> rest

>>> ask me if I want to install them.

>>>

>>> Thanks

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> Current Windows version (e.g., WinXP SP3)?

>>>>

>>>> Can you update manually via Windows Update

>>>> (http://windowsupdate.microsoft.com)?

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> redpen22 wrote:

>>>>> Window update is installing this software after which the internet

>>>>> explorer

>>>>> stops working . The software can not be removed as it is not

>>>>> visible

>>>>> .

>>>>>

>>>>> I have used Restore option but when I restore my computer the next day

>>>>> the

>>>>> software download and install itself . I have turned off the Auto

>>>>> download

>>>>> with no result . I have googled and lots of people have the same

>>>>> problem

>>>>> and no solution.

>>>>>

>>>>> hopefully some one here has a solution or a tech rep from Microsoft is

>>>>> reading these post and can tell me what to do

July 27, 2008

Re: Software Distribution Service 3.0

Again thanks for reply.

Ever since I bought my computer , 4 years ago, I have not reinstalled Window

XP and all updates were done with Auto update. When I restore my computer

I create restore point myself so that I can go back to it and each day I

create another restore points until this Software 3.0 installs itself and the

same story repeat itself .

My question is with Auto update OFF how can this software download and

install itself .

I use Zonealarm and have used it for the past 4 years with no problem.

And yes, I get a message that downloads have been installed successfully and

your computer needs to be restarted .

The only thing that has changed since I bought my computer is updating IE to

version 7 but that was months ago.

Regards

"PA Bear [MS MVP]" wrote:

> Tip: Call Comcast Support about connection issues only.

>

> A Restore Point labelled "Software Distribution 3.0" is always created after

> installing one or more updates (e.g., Windows Updates; Windows Defender

> definitions updates). If you use System Restore to restore your machine to

> a previous date, download one or more updates download/install again via

> Automatic Updates (and reboot), such a Restore Point will be created.

>

> Repost:

> >> By any chance did you just (1) do a clean install of WinXP and then (2)

> >> install SP3 (manually or via Automatic Updates or Windows Update)?

>

> 1. Please answer the above question.

>

> 2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)? What

> anti-virus application or security suite? What anti-spyware applications

> (other than Defender)?

>

> 3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end (bottom) of

> the log then start scrolling upwards | Do you see repeated listings of the

> following entry?...

>

> "Installation successful and restart required for the following update:

> Security Update for Windows XP (KB951748)"

> --

> ~PA Bear

>

> redpen22 wrote:

> > Thanks for your reply. My computer was running fine and the Auto

> > Update

> > was on and all updates were installed until several weeks ago suddenly I

> > could not get online . Called Comcast and they told me to check my

> > updates

> > as there seems to be an issue with Software Distribution 3.0 I could not

> > see it and after checking my restore point I noticed it there .

> >

> > I can update manually with no problem but this Software 3.0 installs

> > itself

> > constantly which does something that causes Internet explorer not to

> > launch

> > and thus I can not get on line . Every 2 days I have to use the

> > Restore

> > function to restore my computer to day before to get rid of this Software

> > 3.0 so that I can get on line .

> >

> > There has to be a flaw in the Softwaare 3.0 for preventing Internet

> > explorer

> > from launching and or doing some damages to other parts

> >

> > I am not alone in this matter . I have googled this problem and there

> > seems to be lots of people affected by it as it cripples computers and

> > some

> > people are threwing their computers out and going with Apple which is a

> > sad

> > story for Microsoft . I am also and investor in this company and have

> > emailed IR .

> >

> > One thing I do not understand is how can this program download and install

> > itself when my computer is on Manual download and nothing else is being

> > installed without me doing it manually .

> >

> > Thanks again

> >

> > "PA Bear [MS MVP]" wrote:

> >> By any chance did you just (1) do a clean install of WinXP and then (2)

> >> install SP3 (manually or via Automatic Updates or Windows Update)?

> >>

> >> "Software Distribution Service 3.0" isn't really an update, per se, but

> >> it

> >> needs to be installed & running in order to install any/all updates (via

> >> Windows Update or Automatic Updates).

> >>

> >> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

> >> installed in order to use Windows Update website...but not Automatic

> >> Updates) with the "WGA Notifications" tool (KB905474).

> >>

> >> Which takes us back to, "Can you update manually [and successfully] via

> >> Windows Update (website)?" If you choose not to do so, I'm afraid you'll

> >> have to enable Automatic Updates so that you can install any updates the

> >> machine may need. See this page: http://support.microsoft.com/kb/306525

> >>

> >> ==============

> >> Start a free Windows Update support incident request:

> >> https://support.microsoft.com/oas/default.aspx?gprid=6527

> >>

> >> Support for Windows Update:

> >> http://support.microsoft.com/gp/wusupport

> >>

> >> For home users, no-charge support is available by calling 1-866-PCSAFETY

> >> in

> >> the United States and in Canada or by contacting your local Microsoft

> >> subsidiary. There is no-charge for support calls that are associated

> >> with

> >> security updates.

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >> redpen22 wrote:

> >>> I have XP Professiona with Service pack 3

> >>> Yes i can manually download update . I had it on Auto but I disabled

> >>> it

> >>> to

> >>> prevent the Software Distribution 3.0 from getting downloaded and

> >>> installed

> >>> but for some reason this is the only download that goes through but the

> >>> rest

> >>> ask me if I want to install them.

> >>>

> >>> Thanks

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> Current Windows version (e.g., WinXP SP3)?

> >>>>

> >>>> Can you update manually via Windows Update

> >>>> (http://windowsupdate.microsoft.com)?

> >>>> --

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>> AumHa VSOP & Admin http://aumha.net

> >>>> DTS-L http://dts-l.net/

> >>>>

> >>>> redpen22 wrote:

> >>>>> Window update is installing this software after which the internet

> >>>>> explorer

> >>>>> stops working . The software can not be removed as it is not

> >>>>> visible

> >>>>> .

> >>>>>

> >>>>> I have used Restore option but when I restore my computer the next day

> >>>>> the

> >>>>> software download and install itself . I have turned off the Auto

> >>>>> download

> >>>>> with no result . I have googled and lots of people have the same

> >>>>> problem

> >>>>> and no solution.

> >>>>>

> >>>>> hopefully some one here has a solution or a tech rep from Microsoft is

> >>>>> reading these post and can tell me what to do

>

July 27, 2008

Re: Software Distribution Service 3.0

Go to ZoneAlarm and get a fix for this common problem. There is a conflict

with ZoneAlarm and SP3.

Either that or uninstall ZA.

"redpen22" <redpen22@discussions.microsoft.com> wrote in message

news:39F08240-9117-4315-9340-EBEC34DBBCE0@microsoft.com...

> Again thanks for reply.

>

> Ever since I bought my computer , 4 years ago, I have not reinstalled

> Window

> XP and all updates were done with Auto update. When I restore my

> computer

> I create restore point myself so that I can go back to it and each day I

> create another restore points until this Software 3.0 installs itself and

> the

> same story repeat itself .

>

> My question is with Auto update OFF how can this software download and

> install itself .

>

> I use Zonealarm and have used it for the past 4 years with no problem.

>

> And yes, I get a message that downloads have been installed successfully

> and

> your computer needs to be restarted .

>

> The only thing that has changed since I bought my computer is updating IE

> to

> version 7 but that was months ago.

>

> Regards

>

> "PA Bear [MS MVP]" wrote:

>

>> Tip: Call Comcast Support about connection issues only.

>>

>> A Restore Point labelled "Software Distribution 3.0" is always created

>> after

>> installing one or more updates (e.g., Windows Updates; Windows Defender

>> definitions updates). If you use System Restore to restore your machine

>> to

>> a previous date, download one or more updates download/install again via

>> Automatic Updates (and reboot), such a Restore Point will be created.

>>

>> Repost:

>> >> By any chance did you just (1) do a clean install of WinXP and then

>> >> (2)

>> >> install SP3 (manually or via Automatic Updates or Windows Update)?

>>

>> 1. Please answer the above question.

>>

>> 2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)?

>> What

>> anti-virus application or security suite? What anti-spyware applications

>> (other than Defender)?

>>

>> 3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end (bottom)

>> of

>> the log then start scrolling upwards | Do you see repeated listings of

>> the

>> following entry?...

>>

>> "Installation successful and restart required for the following update:

>> Security Update for Windows XP (KB951748)"

>> --

>> ~PA Bear

>>

>> redpen22 wrote:

>> > Thanks for your reply. My computer was running fine and the Auto

>> > Update

>> > was on and all updates were installed until several weeks ago suddenly

>> > I

>> > could not get online . Called Comcast and they told me to check my

>> > updates

>> > as there seems to be an issue with Software Distribution 3.0 I could

>> > not

>> > see it and after checking my restore point I noticed it there .

>> >

>> > I can update manually with no problem but this Software 3.0 installs

>> > itself

>> > constantly which does something that causes Internet explorer not to

>> > launch

>> > and thus I can not get on line . Every 2 days I have to use the

>> > Restore

>> > function to restore my computer to day before to get rid of this

>> > Software

>> > 3.0 so that I can get on line .

>> >

>> > There has to be a flaw in the Softwaare 3.0 for preventing Internet

>> > explorer

>> > from launching and or doing some damages to other parts

>> >

>> > I am not alone in this matter . I have googled this problem and

>> > there

>> > seems to be lots of people affected by it as it cripples computers and

>> > some

>> > people are threwing their computers out and going with Apple which is a

>> > sad

>> > story for Microsoft . I am also and investor in this company and

>> > have

>> > emailed IR .

>> >

>> > One thing I do not understand is how can this program download and

>> > install

>> > itself when my computer is on Manual download and nothing else is being

>> > installed without me doing it manually .

>> >

>> > Thanks again

>> >

>> > "PA Bear [MS MVP]" wrote:

>> >> By any chance did you just (1) do a clean install of WinXP and then

>> >> (2)

>> >> install SP3 (manually or via Automatic Updates or Windows Update)?

>> >>

>> >> "Software Distribution Service 3.0" isn't really an update, per se,

>> >> but

>> >> it

>> >> needs to be installed & running in order to install any/all updates

>> >> (via

>> >> Windows Update or Automatic Updates).

>> >>

>> >> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

>> >> installed in order to use Windows Update website...but not Automatic

>> >> Updates) with the "WGA Notifications" tool (KB905474).

>> >>

>> >> Which takes us back to, "Can you update manually [and successfully]

>> >> via

>> >> Windows Update (website)?" If you choose not to do so, I'm afraid

>> >> you'll

>> >> have to enable Automatic Updates so that you can install any updates

>> >> the

>> >> machine may need. See this page:

>> >> http://support.microsoft.com/kb/306525

>> >>

>> >> ==============

>> >> Start a free Windows Update support incident request:

>> >> https://support.microsoft.com/oas/default.aspx?gprid=6527

>> >>

>> >> Support for Windows Update:

>> >> http://support.microsoft.com/gp/wusupport

>> >>

>> >> For home users, no-charge support is available by calling

>> >> 1-866-PCSAFETY

>> >> in

>> >> the United States and in Canada or by contacting your local Microsoft

>> >> subsidiary. There is no-charge for support calls that are associated

>> >> with

>> >> security updates.

>> >> --

>> >> ~Robear Dyer (PA Bear)

>> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> >> AumHa VSOP & Admin http://aumha.net

>> >> DTS-L http://dts-l.net/

>> >>

>> >> redpen22 wrote:

>> >>> I have XP Professiona with Service pack 3

>> >>> Yes i can manually download update . I had it on Auto but I

>> >>> disabled

>> >>> it

>> >>> to

>> >>> prevent the Software Distribution 3.0 from getting downloaded and

>> >>> installed

>> >>> but for some reason this is the only download that goes through but

>> >>> the

>> >>> rest

>> >>> ask me if I want to install them.

>> >>>

>> >>> Thanks

>> >>>

>> >>> "PA Bear [MS MVP]" wrote:

>> >>>> Current Windows version (e.g., WinXP SP3)?

>> >>>>

>> >>>> Can you update manually via Windows Update

>> >>>> (http://windowsupdate.microsoft.com)?

>> >>>> --

>> >>>> ~Robear Dyer (PA Bear)

>> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> >>>> AumHa VSOP & Admin http://aumha.net

>> >>>> DTS-L http://dts-l.net/

>> >>>>

>> >>>> redpen22 wrote:

>> >>>>> Window update is installing this software after which the internet

>> >>>>> explorer

>> >>>>> stops working . The software can not be removed as it is not

>> >>>>> visible

>> >>>>> .

>> >>>>>

>> >>>>> I have used Restore option but when I restore my computer the next

>> >>>>> day

>> >>>>> the

>> >>>>> software download and install itself . I have turned off the Auto

>> >>>>> download

>> >>>>> with no result . I have googled and lots of people have the same

>> >>>>> problem

>> >>>>> and no solution.

>> >>>>>

>> >>>>> hopefully some one here has a solution or a tech rep from Microsoft

>> >>>>> is

>> >>>>> reading these post and can tell me what to do

>>

July 27, 2008

Re: Software Distribution Service 3.0

> I use Zonealarm and have used it for the past 4 years with no problem.

Bingo, we have a winner!

See:

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

The vulnerability addressed by KB951748 *is* a big deal & you want it

installed! See

http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated & less-problemmatic firewalls?

http://www.matousec.com/projects/firewall-challenge/results.php

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

redpen22 wrote:

> Again thanks for reply.

>

> Ever since I bought my computer , 4 years ago, I have not reinstalled

> Window

> XP and all updates were done with Auto update. When I restore my

> computer

> I create restore point myself so that I can go back to it and each day I

> create another restore points until this Software 3.0 installs itself and

> the same story repeat itself .

>

> My question is with Auto update OFF how can this software download and

> install itself .

>

> I use Zonealarm and have used it for the past 4 years with no problem.

>

> And yes, I get a message that downloads have been installed successfully

> and

> your computer needs to be restarted .

>

> The only thing that has changed since I bought my computer is updating IE

> to

> version 7 but that was months ago.

>

> Regards

>

> "PA Bear [MS MVP]" wrote:

>

>> Tip: Call Comcast Support about connection issues only.

>>

>> A Restore Point labelled "Software Distribution 3.0" is always created

>> after installing one or more updates (e.g., Windows Updates; Windows

>> Defender definitions updates). If you use System Restore to restore your

>> machine to a previous date, download one or more updates download/install

>> again via Automatic Updates (and reboot), such a Restore Point will be

>> created.

>>

>> Repost:

>>>> By any chance did you just (1) do a clean install of WinXP and then (2)

>>>> install SP3 (manually or via Automatic Updates or Windows Update)?

>>

>> 1. Please answer the above question.

>>

>> 2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)?

>> What

>> anti-virus application or security suite? What anti-spyware applications

>> (other than Defender)?

>>

>> 3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end (bottom)

>> of the log then start scrolling upwards | Do you see repeated listings of

>> the following entry?...

>>

>> "Installation successful and restart required for the following update:

>> Security Update for Windows XP (KB951748)"

>> --

>> ~PA Bear

>>

>> redpen22 wrote:

>>> Thanks for your reply. My computer was running fine and the Auto

>>> Update

>>> was on and all updates were installed until several weeks ago suddenly I

>>> could not get online . Called Comcast and they told me to check my

>>> updates

>>> as there seems to be an issue with Software Distribution 3.0 I could

>>> not

>>> see it and after checking my restore point I noticed it there .

>>>

>>> I can update manually with no problem but this Software 3.0 installs

>>> itself

>>> constantly which does something that causes Internet explorer not to

>>> launch

>>> and thus I can not get on line . Every 2 days I have to use the

>>> Restore

>>> function to restore my computer to day before to get rid of this

>>> Software

>>> 3.0 so that I can get on line .

>>>

>>> There has to be a flaw in the Softwaare 3.0 for preventing Internet

>>> explorer

>>> from launching and or doing some damages to other parts

>>>

>>> I am not alone in this matter . I have googled this problem and there

>>> seems to be lots of people affected by it as it cripples computers and

>>> some

>>> people are threwing their computers out and going with Apple which is a

>>> sad

>>> story for Microsoft . I am also and investor in this company and

>>> have

>>> emailed IR .

>>>

>>> One thing I do not understand is how can this program download and

>>> install

>>> itself when my computer is on Manual download and nothing else is being

>>> installed without me doing it manually .

>>>

>>> Thanks again

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> By any chance did you just (1) do a clean install of WinXP and then (2)

>>>> install SP3 (manually or via Automatic Updates or Windows Update)?

>>>>

>>>> "Software Distribution Service 3.0" isn't really an update, per se, but

>>>> it

>>>> needs to be installed & running in order to install any/all updates

>>>> (via

>>>> Windows Update or Automatic Updates).

>>>>

>>>> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

>>>> installed in order to use Windows Update website...but not Automatic

>>>> Updates) with the "WGA Notifications" tool (KB905474).

>>>>

>>>> Which takes us back to, "Can you update manually [and successfully] via

>>>> Windows Update (website)?" If you choose not to do so, I'm afraid

>>>> you'll

>>>> have to enable Automatic Updates so that you can install any updates

>>>> the

>>>> machine may need. See this page:

>>>> http://support.microsoft.com/kb/306525

>>>>

>>>> ==============

>>>> Start a free Windows Update support incident request:

>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>

>>>> Support for Windows Update:

>>>> http://support.microsoft.com/gp/wusupport

>>>>

>>>> For home users, no-charge support is available by calling

>>>> 1-866-PCSAFETY

>>>> in

>>>> the United States and in Canada or by contacting your local Microsoft

>>>> subsidiary. There is no-charge for support calls that are associated

>>>> with

>>>> security updates.

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> redpen22 wrote:

>>>>> I have XP Professiona with Service pack 3

>>>>> Yes i can manually download update . I had it on Auto but I disabled

>>>>> it

>>>>> to

>>>>> prevent the Software Distribution 3.0 from getting downloaded and

>>>>> installed

>>>>> but for some reason this is the only download that goes through but

>>>>> the

>>>>> rest

>>>>> ask me if I want to install them.

>>>>>

>>>>> Thanks

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>> Current Windows version (e.g., WinXP SP3)?

>>>>>>

>>>>>> Can you update manually via Windows Update

>>>>>> (http://windowsupdate.microsoft.com)?

>>>>>> --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>> DTS-L http://dts-l.net/

>>>>>>

>>>>>> redpen22 wrote:

>>>>>>> Window update is installing this software after which the internet

>>>>>>> explorer

>>>>>>> stops working . The software can not be removed as it is not

>>>>>>> visible

>>>>>>> .

>>>>>>>

>>>>>>> I have used Restore option but when I restore my computer the next

>>>>>>> day

>>>>>>> the

>>>>>>> software download and install itself . I have turned off the Auto

>>>>>>> download

>>>>>>> with no result . I have googled and lots of people have the same

>>>>>>> problem

>>>>>>> and no solution.

>>>>>>>

>>>>>>> hopefully some one here has a solution or a tech rep from Microsoft

>>>>>>> is

>>>>>>> reading these post and can tell me what to do

July 29, 2008

Re: Software Distribution Service 3.0

Per your suggestion I removed Zonealarm and went with Comodo and so far I

have had no problem and I turned the Auto Update on . Hopefully ,

everything stays fine .

Many thanks for your help

"PA Bear [MS MVP]" wrote:

> > I use Zonealarm and have used it for the past 4 years with no problem.

>

> Bingo, we have a winner!

>

> See:

> http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

>

> The vulnerability addressed by KB951748 *is* a big deal & you want it

> installed! See

> http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

>

> Want to consider other, more highly-rated & less-problemmatic firewalls?

> http://www.matousec.com/projects/firewall-challenge/results.php

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> redpen22 wrote:

> > Again thanks for reply.

> >

> > Ever since I bought my computer , 4 years ago, I have not reinstalled

> > Window

> > XP and all updates were done with Auto update. When I restore my

> > computer

> > I create restore point myself so that I can go back to it and each day I

> > create another restore points until this Software 3.0 installs itself and

> > the same story repeat itself .

> >

> > My question is with Auto update OFF how can this software download and

> > install itself .

> >

> > I use Zonealarm and have used it for the past 4 years with no problem.

> >

> > And yes, I get a message that downloads have been installed successfully

> > and

> > your computer needs to be restarted .

> >

> > The only thing that has changed since I bought my computer is updating IE

> > to

> > version 7 but that was months ago.

> >

> > Regards

> >

> > "PA Bear [MS MVP]" wrote:

> >

> >> Tip: Call Comcast Support about connection issues only.

> >>

> >> A Restore Point labelled "Software Distribution 3.0" is always created

> >> after installing one or more updates (e.g., Windows Updates; Windows

> >> Defender definitions updates). If you use System Restore to restore your

> >> machine to a previous date, download one or more updates download/install

> >> again via Automatic Updates (and reboot), such a Restore Point will be

> >> created.

> >>

> >> Repost:

> >>>> By any chance did you just (1) do a clean install of WinXP and then (2)

> >>>> install SP3 (manually or via Automatic Updates or Windows Update)?

> >>

> >> 1. Please answer the above question.

> >>

> >> 2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)?

> >> What

> >> anti-virus application or security suite? What anti-spyware applications

> >> (other than Defender)?

> >>

> >> 3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end (bottom)

> >> of the log then start scrolling upwards | Do you see repeated listings of

> >> the following entry?...

> >>

> >> "Installation successful and restart required for the following update:

> >> Security Update for Windows XP (KB951748)"

> >> --

> >> ~PA Bear

> >>

> >> redpen22 wrote:

> >>> Thanks for your reply. My computer was running fine and the Auto

> >>> Update

> >>> was on and all updates were installed until several weeks ago suddenly I

> >>> could not get online . Called Comcast and they told me to check my

> >>> updates

> >>> as there seems to be an issue with Software Distribution 3.0 I could

> >>> not

> >>> see it and after checking my restore point I noticed it there .

> >>>

> >>> I can update manually with no problem but this Software 3.0 installs

> >>> itself

> >>> constantly which does something that causes Internet explorer not to

> >>> launch

> >>> and thus I can not get on line . Every 2 days I have to use the

> >>> Restore

> >>> function to restore my computer to day before to get rid of this

> >>> Software

> >>> 3.0 so that I can get on line .

> >>>

> >>> There has to be a flaw in the Softwaare 3.0 for preventing Internet

> >>> explorer

> >>> from launching and or doing some damages to other parts

> >>>

> >>> I am not alone in this matter . I have googled this problem and there

> >>> seems to be lots of people affected by it as it cripples computers and

> >>> some

> >>> people are threwing their computers out and going with Apple which is a

> >>> sad

> >>> story for Microsoft . I am also and investor in this company and

> >>> have

> >>> emailed IR .

> >>>

> >>> One thing I do not understand is how can this program download and

> >>> install

> >>> itself when my computer is on Manual download and nothing else is being

> >>> installed without me doing it manually .

> >>>

> >>> Thanks again

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> By any chance did you just (1) do a clean install of WinXP and then (2)

> >>>> install SP3 (manually or via Automatic Updates or Windows Update)?

> >>>>

> >>>> "Software Distribution Service 3.0" isn't really an update, per se, but

> >>>> it

> >>>> needs to be installed & running in order to install any/all updates

> >>>> (via

> >>>> Windows Update or Automatic Updates).

> >>>>

> >>>> NB: Do not confuse "WGA Notification" (an ActiveX Control that must be

> >>>> installed in order to use Windows Update website...but not Automatic

> >>>> Updates) with the "WGA Notifications" tool (KB905474).

> >>>>

> >>>> Which takes us back to, "Can you update manually [and successfully] via

> >>>> Windows Update (website)?" If you choose not to do so, I'm afraid

> >>>> you'll

> >>>> have to enable Automatic Updates so that you can install any updates

> >>>> the

> >>>> machine may need. See this page:

> >>>> http://support.microsoft.com/kb/306525

> >>>>

> >>>> ==============

> >>>> Start a free Windows Update support incident request:

> >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

> >>>>

> >>>> Support for Windows Update:

> >>>> http://support.microsoft.com/gp/wusupport

> >>>>

> >>>> For home users, no-charge support is available by calling

> >>>> 1-866-PCSAFETY

> >>>> in

> >>>> the United States and in Canada or by contacting your local Microsoft

> >>>> subsidiary. There is no-charge for support calls that are associated

> >>>> with

> >>>> security updates.

> >>>> --

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>> AumHa VSOP & Admin http://aumha.net

> >>>> DTS-L http://dts-l.net/

> >>>>

> >>>> redpen22 wrote:

> >>>>> I have XP Professiona with Service pack 3

> >>>>> Yes i can manually download update . I had it on Auto but I disabled

> >>>>> it

> >>>>> to

> >>>>> prevent the Software Distribution 3.0 from getting downloaded and

> >>>>> installed

> >>>>> but for some reason this is the only download that goes through but

> >>>>> the

> >>>>> rest

> >>>>> ask me if I want to install them.

> >>>>>

> >>>>> Thanks

> >>>>>

> >>>>> "PA Bear [MS MVP]" wrote:

> >>>>>> Current Windows version (e.g., WinXP SP3)?

> >>>>>>

> >>>>>> Can you update manually via Windows Update

> >>>>>> (http://windowsupdate.microsoft.com)?

> >>>>>> --

> >>>>>> ~Robear Dyer (PA Bear)

> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>>>> AumHa VSOP & Admin http://aumha.net

> >>>>>> DTS-L http://dts-l.net/

> >>>>>>

> >>>>>> redpen22 wrote:

> >>>>>>> Window update is installing this software after which the internet

> >>>>>>> explorer

> >>>>>>> stops working . The software can not be removed as it is not

> >>>>>>> visible

> >>>>>>> .

> >>>>>>>

> >>>>>>> I have used Restore option but when I restore my computer the next

> >>>>>>> day

> >>>>>>> the

> >>>>>>> software download and install itself . I have turned off the Auto

> >>>>>>> download

> >>>>>>> with no result . I have googled and lots of people have the same

> >>>>>>> problem

> >>>>>>> and no solution.

> >>>>>>>

> >>>>>>> hopefully some one here has a solution or a tech rep from Microsoft

> >>>>>>> is

> >>>>>>> reading these post and can tell me what to do

>

July 29, 2008

Re: Software Distribution Service 3.0

YW & thanks for your perseverance and feedback!

redpen22 wrote:

> Per your suggestion I removed Zonealarm and went with Comodo and so far I

> have had no problem and I turned the Auto Update on . Hopefully ,

> everything stays fine .

>

> Many thanks for your help

>

> "PA Bear [MS MVP]" wrote:

>

>>> I use Zonealarm and have used it for the past 4 years with no problem.

>>

>> Bingo, we have a winner!

>>

>> See:

>> http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

>>

>> The vulnerability addressed by KB951748 *is* a big deal & you want it

>> installed! See

>> http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

>>

>> Want to consider other, more highly-rated & less-problemmatic firewalls?

>> http://www.matousec.com/projects/firewall-challenge/results.php

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> redpen22 wrote:

>>> Again thanks for reply.

>>>

>>> Ever since I bought my computer , 4 years ago, I have not reinstalled

>>> Window

>>> XP and all updates were done with Auto update. When I restore my

>>> computer

>>> I create restore point myself so that I can go back to it and each day I

>>> create another restore points until this Software 3.0 installs itself

>>> and

>>> the same story repeat itself .

>>>

>>> My question is with Auto update OFF how can this software download and

>>> install itself .

>>>

>>> I use Zonealarm and have used it for the past 4 years with no problem.

>>>

>>> And yes, I get a message that downloads have been installed successfully

>>> and

>>> your computer needs to be restarted .

>>>

>>> The only thing that has changed since I bought my computer is updating

>>> IE

>>> to

>>> version 7 but that was months ago.

>>>

>>> Regards

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> Tip: Call Comcast Support about connection issues only.

>>>>

>>>> A Restore Point labelled "Software Distribution 3.0" is always created

>>>> after installing one or more updates (e.g., Windows Updates; Windows

>>>> Defender definitions updates). If you use System Restore to restore

>>>> your

>>>> machine to a previous date, download one or more updates

>>>> download/install

>>>> again via Automatic Updates (and reboot), such a Restore Point will be

>>>> created.

>>>>

>>>> Repost:

>>>>>> By any chance did you just (1) do a clean install of WinXP and then

>>>>>> (2)

>>>>>> install SP3 (manually or via Automatic Updates or Windows Update)?

>>>>

>>>> 1. Please answer the above question.

>>>>

>>>> 2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)?

>>>> What

>>>> anti-virus application or security suite? What anti-spyware

>>>> applications

>>>> (other than Defender)?

>>>>

>>>> 3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end

>>>> (bottom)

>>>> of the log then start scrolling upwards | Do you see repeated listings

>>>> of

>>>> the following entry?...

>>>>

>>>> "Installation successful and restart required for the following update:

>>>> Security Update for Windows XP (KB951748)"

>>>> --

>>>> ~PA Bear

>>>>

>>>> redpen22 wrote:

>>>>> Thanks for your reply. My computer was running fine and the Auto

>>>>> Update

>>>>> was on and all updates were installed until several weeks ago suddenly

>>>>> I

>>>>> could not get online . Called Comcast and they told me to check my

>>>>> updates

>>>>> as there seems to be an issue with Software Distribution 3.0 I could

>>>>> not

>>>>> see it and after checking my restore point I noticed it there .

>>>>>

>>>>> I can update manually with no problem but this Software 3.0 installs

>>>>> itself

>>>>> constantly which does something that causes Internet explorer not to

>>>>> launch

>>>>> and thus I can not get on line . Every 2 days I have to use the

>>>>> Restore

>>>>> function to restore my computer to day before to get rid of this

>>>>> Software

>>>>> 3.0 so that I can get on line .

>>>>>

>>>>> There has to be a flaw in the Softwaare 3.0 for preventing Internet

>>>>> explorer

>>>>> from launching and or doing some damages to other parts

>>>>>

>>>>> I am not alone in this matter . I have googled this problem and

>>>>> there

>>>>> seems to be lots of people affected by it as it cripples computers and

>>>>> some

>>>>> people are threwing their computers out and going with Apple which is

>>>>> a

>>>>> sad

>>>>> story for Microsoft . I am also and investor in this company and

>>>>> have

>>>>> emailed IR .

>>>>>

>>>>> One thing I do not understand is how can this program download and

>>>>> install

>>>>> itself when my computer is on Manual download and nothing else is

>>>>> being

>>>>> installed without me doing it manually .

>>>>>

>>>>> Thanks again

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>> By any chance did you just (1) do a clean install of WinXP and then

>>>>>> (2)

>>>>>> install SP3 (manually or via Automatic Updates or Windows Update)?

>>>>>>

>>>>>> "Software Distribution Service 3.0" isn't really an update, per se,

>>>>>> but

>>>>>> it

>>>>>> needs to be installed & running in order to install any/all updates

>>>>>> (via

>>>>>> Windows Update or Automatic Updates).

>>>>>>

>>>>>> NB: Do not confuse "WGA Notification" (an ActiveX Control that must

>>>>>> be

>>>>>> installed in order to use Windows Update website...but not Automatic

>>>>>> Updates) with the "WGA Notifications" tool (KB905474).

>>>>>>

>>>>>> Which takes us back to, "Can you update manually [and successfully]

>>>>>> via

>>>>>> Windows Update (website)?" If you choose not to do so, I'm afraid

>>>>>> you'll

>>>>>> have to enable Automatic Updates so that you can install any updates

>>>>>> the

>>>>>> machine may need. See this page:

>>>>>> http://support.microsoft.com/kb/306525

>>>>>>

>>>>>> ==============

>>>>>> Start a free Windows Update support incident request:

>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>

>>>>>> Support for Windows Update:

>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>

>>>>>> For home users, no-charge support is available by calling

>>>>>> 1-866-PCSAFETY

>>>>>> in

>>>>>> the United States and in Canada or by contacting your local Microsoft

>>>>>> subsidiary. There is no-charge for support calls that are associated

>>>>>> with

>>>>>> security updates.

>>>>>> --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>> DTS-L http://dts-l.net/

>>>>>>

>>>>>> redpen22 wrote:

>>>>>>> I have XP Professiona with Service pack 3

>>>>>>> Yes i can manually download update . I had it on Auto but I

>>>>>>> disabled

>>>>>>> it

>>>>>>> to

>>>>>>> prevent the Software Distribution 3.0 from getting downloaded and

>>>>>>> installed

>>>>>>> but for some reason this is the only download that goes through but

>>>>>>> the

>>>>>>> rest

>>>>>>> ask me if I want to install them.

>>>>>>>

>>>>>>> Thanks

>>>>>>>

>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>> Current Windows version (e.g., WinXP SP3)?

>>>>>>>>

>>>>>>>> Can you update manually via Windows Update

>>>>>>>> (http://windowsupdate.microsoft.com)?

>>>>>>>> --

>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>>>> DTS-L http://dts-l.net/

>>>>>>>>

>>>>>>>> redpen22 wrote:

>>>>>>>>> Window update is installing this software after which the internet

>>>>>>>>> explorer

>>>>>>>>> stops working . The software can not be removed as it is not

>>>>>>>>> visible

>>>>>>>>> .

>>>>>>>>>

>>>>>>>>> I have used Restore option but when I restore my computer the next

>>>>>>>>> day

>>>>>>>>> the

>>>>>>>>> software download and install itself . I have turned off the

>>>>>>>>> Auto

>>>>>>>>> download

>>>>>>>>> with no result . I have googled and lots of people have the

>>>>>>>>> same

>>>>>>>>> problem

>>>>>>>>> and no solution.

>>>>>>>>>

>>>>>>>>> hopefully some one here has a solution or a tech rep from

>>>>>>>>> Microsoft

>>>>>>>>> is

>>>>>>>>> reading these post and can tell me what to do

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