screen freeze

[Guest iz0nlee]

I have a problem which is really annoying. My screen keeps freezing up, I

can 'unfreeze' it by opening task manager, closing task manager with 2

clicks of the 'x', this is because the first clcik is still part of the

freeze and doesnt close it. after ths my scren is ok for a while then it

freezes up again. Its been like this for ages now and I have asked before

but never got a good answer. I have tried just about every malware program.

ewido, hitman pro and also I have AVG installed but never cured it.

 

any suggestions.

 

est regards

[Guest Malke]

Re: screen freeze

 

iz0nlee wrote:

> I have a problem which is really annoying. My screen keeps freezing up, I

> can 'unfreeze' it by opening task manager, closing task manager with 2

> clicks of the 'x', this is because the first clcik is still part of the

> freeze and doesnt close it. after ths my scren is ok for a while then it

> freezes up again. Its been like this for ages now and I have asked before

> but never got a good answer. I have tried just about every malware

> program. ewido, hitman pro and also I have AVG installed but never cured

> it.

 

Not really enough information to get focused help. This is probably why you

didn't get a useful answer before. Let's narrow things down.

 

1. Computer specs? Desktop? Laptop? Age of machine? Etc.

 

2. Since you've already done a lot of malware scanning, did the scans ever

find anything? If yes, what?

 

3. Are the lockups random or only when you are doing a particular thing?

 

If the answer to #2 is no, the cause is either some legitimate

program/process you have running in the background that is using all your

resources OR it's hardware-related. If the answer to #3 is yes, then

probably the issue is hardware-related. There is simply no way for me to

know based on the information you haven't provided.

 

General suggestions:

 

1. Try clean-boot troubleshooting. This will help determine if the culprit

is software.

 

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -

http://support.microsoft.com/kb/316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP -

http://support.microsoft.com/?id=310560

 

2. Another trick is to boot with a Linux Live CD like Knoppix or Ubuntu and

use it for a while. If you have no problems, then the issue is caused by

software in Windows and not hardware. If you do have the problem, you know

the issue is caused by hardware.

 

3. Do some general hardware testing and maintenance.

 

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

http://www.elephantboycomputers.com/page2.html#Maintenance

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ