problems Coping and pasting files from TS desktop to laptop deskt

[Guest melaniem]

I have a user who is having problems coping files from her remote session

desktop to her laptop's desktop. I checked the Local resource settings and

"disk drives" is selected. When she tries to copy and paste she gets this

message: "Item not collected: Format not supported by Office Clipboard" and

I haven't been able to figure out what the problem is. This happens with word

docs, excel, jpg, pdf and other common file types.

 

Suggestions?

[Guest Thomas Juracek]

RE: problems Coping and pasting files from TS desktop to laptop deskt

 

If she opens the file on the remote desktop and copies the contents (say the

excel spreadsheet), can she then paste that into an excel file open on her

local desktop? That works for me.

 

See my post about printing for some additional thoughts.

--

Tom Juracek

 

 

"melaniem" wrote:

> I have a user who is having problems coping files from her remote session

> desktop to her laptop's desktop. I checked the Local resource settings and

> "disk drives" is selected. When she tries to copy and paste she gets this

> message: "Item not collected: Format not supported by Office Clipboard" and

> I haven't been able to figure out what the problem is. This happens with word

> docs, excel, jpg, pdf and other common file types.

>

> Suggestions?

[Guest melaniem]

RE: problems Coping and pasting files from TS desktop to laptop d

 

RE: problems Coping and pasting files from TS desktop to laptop d

 

Sometimes it works, and sometimes it doesn’t. And some things just aren’t

copyable without copying the actual file, like movies and images.

 

"Thomas Juracek" wrote:

> If she opens the file on the remote desktop and copies the contents (say the

> excel spreadsheet), can she then paste that into an excel file open on her

> local desktop? That works for me.

>

> See my post about printing for some additional thoughts.

> --

> Tom Juracek

>

>

> "melaniem" wrote:

>

> > I have a user who is having problems coping files from her remote session

> > desktop to her laptop's desktop. I checked the Local resource settings and

> > "disk drives" is selected. When she tries to copy and paste she gets this

> > message: "Item not collected: Format not supported by Office Clipboard" and

> > I haven't been able to figure out what the problem is. This happens with word

> > docs, excel, jpg, pdf and other common file types.

> >

> > Suggestions?

[Guest Vera Noest [MVP]]

RE: problems Coping and pasting files from TS desktop to laptop d

 

RE: problems Coping and pasting files from TS desktop to laptop d

 

If you need to transfer complete files, you have to enable drive

redirection and copy the files in explorer.

 

As for why the clipboard copying of file *content* sometimes

doesn't work, here's an explanation:

 

Why does my shared clipboard not work?

http://blogs.msdn.com/ts/archive/2006/11/16/why-does-my-shared-

clipboard-not-work-part-1.aspx

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?bWVsYW5pZW0=?= <melaniem@discussions.microsoft.com>

wrote on 24 jul 2008 in

microsoft.public.windows.terminal_services:

> Sometimes it works, and sometimes it doesn’t. And some things

> just aren’t copyable without copying the actual file, like

> movies and images.

>

> "Thomas Juracek" wrote:

>

>> If she opens the file on the remote desktop and copies the

>> contents (say the excel spreadsheet), can she then paste that

>> into an excel file open on her local desktop? That works for

>> me.

>>

>> See my post about printing for some additional thoughts.

>> --

>> Tom Juracek

>>

>>

>> "melaniem" wrote:

>>

>> > I have a user who is having problems coping files from her

>> > remote session desktop to her laptop's desktop. I checked the

>> > Local resource settings and "disk drives" is selected. When

>> > she tries to copy and paste she gets this message: "Item not

>> > collected: Format not supported by Office Clipboard" and

>> > I haven't been able to figure out what the problem is. This

>> > happens with word docs, excel, jpg, pdf and other common file

>> > types.

>> >

>> > Suggestions?