Ollie999 Posted October 5, 2011 Posted October 5, 2011 Whenever my PC goes into sleep mode and then wake it back up again the scondary hdd disappears as in when look under computer it's not there and typing d:\ into the navigation bar doesn't find it either. It always re-appears and works fine after a re-boot so don't think that there is a problem with the drive. I have temporarily resolved this problem by disabling sleep mode but would like to re-enable for power saving purposes. It's a Dell Inspiron running windows 7 64 bit. Please does anyone have any suggestions how to resolve this problem? Quote
KenB Posted October 5, 2011 Posted October 5, 2011 Hi and welcome to ExTS Your secondary drive - is it internal attached to the m/board or external USB ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Ollie999 Posted October 6, 2011 Author Posted October 6, 2011 Hi there. It's an internal 2TB Western Digital SATA drive Quote
KenB Posted October 6, 2011 Posted October 6, 2011 The 2TB would seem to be the problem. When you resume a computer from sleep or from hibernation, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. With large drives like this the resume process often times out. There is a hot fix available. See here: http://support.microsoft.com/kb/977178/#top Suggest that you create a Restore Point before installing. Start ....type in ....system restore .......ENTER Follow the on-screen directions. Name the restore point something like pre-hotfix to remind you what it was for. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Ollie999 Posted October 6, 2011 Author Posted October 6, 2011 Fixed The Hot fix seems to have done the trick. Let it go into sleep mode twice and the hdd is visible when waking the computer back up. Thankyou for your help. Very much appreciated. Quote
KenB Posted October 6, 2011 Posted October 6, 2011 Thankyou for your help. Very much appreciated. You are very welcome. Happy that it worked for you :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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