Windows Installer Problem

[Guest bigjohn]

I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

on a Dell Dimension 4600 desktop computer. I have a downloaded update for

Outlook that will not install. It keeps trying to install and fails every

time. Also, when I try to uninstall a program, I get an error message that

reads: “The Windows Installer Service could not be accessed. This can occur

if you are running Windows in safe mode, or if the Windows Installer is not

correctly installed. Contact your support personnel for assistance.” I am

running in normal mode, not safe mode. Any suggestions as to how I can

resolve this problem?

--

Thanks,

John

[Guest Andrew E.]

RE: Windows Installer Problem

 

Try run,type:msiexec /unregister After,return to run,type:msiexec

/regserver

 

"bigjohn" wrote:

> I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

> on a Dell Dimension 4600 desktop computer. I have a downloaded update for

> Outlook that will not install. It keeps trying to install and fails every

> time. Also, when I try to uninstall a program, I get an error message that

> reads: “The Windows Installer Service could not be accessed. This can occur

> if you are running Windows in safe mode, or if the Windows Installer is not

> correctly installed. Contact your support personnel for assistance.” I am

> running in normal mode, not safe mode. Any suggestions as to how I can

> resolve this problem?

> --

> Thanks,

> John

[Guest bigjohn]

RE: Windows Installer Problem

 

I executed your two suggested commands, then was able to:

1) successfully run the Outlook update

2) uninstall Adobe Reader V8

3) download and install Adobe Reader V9

 

It looks like I'm back in working order. Your help is greatly appreciated!

 

--

Thanks,

John

 

 

"Andrew E." wrote:

> Try run,type:msiexec /unregister After,return to run,type:msiexec

> /regserver

>

> "bigjohn" wrote:

>

> > I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

> > on a Dell Dimension 4600 desktop computer. I have a downloaded update for

> > Outlook that will not install. It keeps trying to install and fails every

> > time. Also, when I try to uninstall a program, I get an error message that

> > reads: “The Windows Installer Service could not be accessed. This can occur

> > if you are running Windows in safe mode, or if the Windows Installer is not

> > correctly installed. Contact your support personnel for assistance.” I am

> > running in normal mode, not safe mode. Any suggestions as to how I can

> > resolve this problem?

> > --

> > Thanks,

> > John

[Guest mperdy]

RE: Windows Installer Problem

 

I am having the exact same problem What is the solution?

 

"bigjohn" wrote:

> I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

> on a Dell Dimension 4600 desktop computer. I have a downloaded update for

> Outlook that will not install. It keeps trying to install and fails every

> time. Also, when I try to uninstall a program, I get an error message that

> reads: “The Windows Installer Service could not be accessed. This can occur

> if you are running Windows in safe mode, or if the Windows Installer is not

> correctly installed. Contact your support personnel for assistance.” I am

> running in normal mode, not safe mode. Any suggestions as to how I can

> resolve this problem?

> --

> Thanks,

> John

[Guest marlenekay4]

RE: Windows Installer Problem

 

I tried your suggestions and it didnt work. It just said the file cannot be

found. So what do I do now?

 

"Andrew E." wrote:

> Try run,type:msiexec /unregister After,return to run,type:msiexec

> /regserver

>

> "bigjohn" wrote:

>

> > I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

> > on a Dell Dimension 4600 desktop computer. I have a downloaded update for

> > Outlook that will not install. It keeps trying to install and fails every

> > time. Also, when I try to uninstall a program, I get an error message that

> > reads: “The Windows Installer Service could not be accessed. This can occur

> > if you are running Windows in safe mode, or if the Windows Installer is not

> > correctly installed. Contact your support personnel for assistance.” I am

> > running in normal mode, not safe mode. Any suggestions as to how I can

> > resolve this problem?

> > --

> > Thanks,

> > John

[Guest Kelly]

Re: Windows Installer Problem

 

The Windows Installer service could not be accessed. This can occur if you

are running in safe mode or if the Windows Installer is not correctly

installed.

 

Windows Installer Fix (Line 94)

http://www.kellys-korner-xp.com/xp_tweaks.htm

 

Download Windows Installer:

http://www.google.com/search?hl=en&q=windows+installer+xp

 

Windows Installer Issues (Line 348) Right hand side

http://www.kellys-korner-xp.com/xp_tweaks.htm

 

More information and workarounds here:

 

Troubleshooting Windows Installer

http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"marlenekay4" <marlenekay4@discussions.microsoft.com> wrote in message

news:51CF5031-1DBB-49C4-9A7B-8DE53C19F343@microsoft.com...

>I tried your suggestions and it didnt work. It just said the file cannot

>be

> found. So what do I do now?

>

> "Andrew E." wrote:

>

>> Try run,type:msiexec /unregister After,return to run,type:msiexec

>> /regserver

>>

>> "bigjohn" wrote:

>>

>> > I’m running Microsoft Windows XP Home Edition, Version 2002, Service

>> > Pack 3

>> > on a Dell Dimension 4600 desktop computer. I have a downloaded update

>> > for

>> > Outlook that will not install. It keeps trying to install and fails

>> > every

>> > time. Also, when I try to uninstall a program, I get an error message

>> > that

>> > reads: “The Windows Installer Service could not be accessed. This can

>> > occur

>> > if you are running Windows in safe mode, or if the Windows Installer is

>> > not

>> > correctly installed. Contact your support personnel for assistance.”

>> > I am

>> > running in normal mode, not safe mode. Any suggestions as to how I

>> > can

>> > resolve this problem?

>> > --

>> > Thanks,

>> > John

[Guest Frank-FL]

Re: Windows Installer Problem

 

 

"mperdy" <mperdy@discussions.microsoft.com> wrote in message

news:71277F41-9096-4AD0-9982-D083730FA4E5@microsoft.com...

>I am having the exact same problem What is the solution?

>

> "bigjohn" wrote:

>

>> I'm running Microsoft Windows XP Home Edition, Version 2002, Service Pack

>> 3

>> on a Dell Dimension 4600 desktop computer. I have a downloaded update

>> for

>> Outlook that will not install. It keeps trying to install and fails

>> every

>> time. Also, when I try to uninstall a program, I get an error message

>> that

>> reads: "The Windows Installer Service could not be accessed. This can

>> occur

>> if you are running Windows in safe mode, or if the Windows Installer is

>> not

>> correctly installed. Contact your support personnel for assistance." I

>> am

>> running in normal mode, not safe mode. Any suggestions as to how I can

>> resolve this problem?

 

Most of the MS Office updates which Outlook is a part of, will not update

without the install disk.

[Guest Lima C.]

RE: Windows Installer Problem

 

After proceed with your instruction the problem with .NET Framework 2.0

update was solved and installed fine. Great, Great.

 

Thank you!!!

 

"Andrew E." wrote:

> Try run,type:msiexec /unregister After,return to run,type:msiexec

> /regserver

>

> "bigjohn" wrote:

>

> > I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3

> > on a Dell Dimension 4600 desktop computer. I have a downloaded update for

> > Outlook that will not install. It keeps trying to install and fails every

> > time. Also, when I try to uninstall a program, I get an error message that

> > reads: “The Windows Installer Service could not be accessed. This can occur

> > if you are running Windows in safe mode, or if the Windows Installer is not

> > correctly installed. Contact your support personnel for assistance.” I am

> > running in normal mode, not safe mode. Any suggestions as to how I can

> > resolve this problem?

> > --

> > Thanks,

> > John

[Guest Kelly]

Re: Windows Installer Problem

 

Glad all is well, Lima. Your feedback will help others. :o)

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"Lima C." <Lima C.@discussions.microsoft.com> wrote in message

news:738096C3-F2E9-4084-A537-5A1433283F85@microsoft.com...

> After proceed with your instruction the problem with .NET Framework 2.0

> update was solved and installed fine. Great, Great.

>

> Thank you!!!

>

> "Andrew E." wrote:

>

>> Try run,type:msiexec /unregister After,return to run,type:msiexec

>> /regserver

>>

>> "bigjohn" wrote:

>>

>> > I’m running Microsoft Windows XP Home Edition, Version 2002, Service

>> > Pack 3

>> > on a Dell Dimension 4600 desktop computer. I have a downloaded update

>> > for

>> > Outlook that will not install. It keeps trying to install and fails

>> > every

>> > time. Also, when I try to uninstall a program, I get an error message

>> > that

>> > reads: “The Windows Installer Service could not be accessed. This can

>> > occur

>> > if you are running Windows in safe mode, or if the Windows Installer is

>> > not

>> > correctly installed. Contact your support personnel for assistance.”

>> > I am

>> > running in normal mode, not safe mode. Any suggestions as to how I

>> > can

>> > resolve this problem?

>> > --

>> > Thanks,

>> > John