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Cannot get Remote Desktop or PC Anywhere working with Win 2003 Ser


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Guest Sarki
Posted

Hi

 

We have been running a Win 2000 Server as a file server through an ADSL

Gateway. We have set up single port forwarding on the Gateway, and it runs

as a PC Anywhere host absolutely OK. The Server is part of a workgroup (we

have no need of a domain in a small office).

 

We have now set up a Win 2003 Server which will ultimately replace the Win

2000 Server. The Server is loaded with CA internet Security Suite. However,

no matter what we do, we cannot get either Remote Desktop or PC Anywhere to

run on it. We have disabled the CA Internet Security Suite firewall and have

set up port forwarding to the remote Win XP Pro PC, but without success.

 

Is there something in Win 2003 that is preventing us connecting? If you can

please point us in the right direction of what to look at and change in 2003

security that will allow this to happen, we would be very grateful.

 

We have followed all the instructions we can find but to no avail.

 

Regards

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Guest Vera Noest [MVP]
Posted

Re: Cannot get Remote Desktop or PC Anywhere working with Win 2003 Ser

 

Have you enabled Remote Desktop for Administration on the 2003

server? In Control Panel - System - Remote?

When you try to connect to the server through RDP, which rdp client

version are you using?

Are you using an account which has permissions on the server to

connect through rdp?

Do you get any error messages when you try to connect? If yes, what

is the *exact* text of the message, and in which stage of the

connection process do you get it?

Have you checked the EventLog on the server?

Have you enabled auditing of security events on the server (to see

failed logon attempts)?

 

I've no idea how CA Internet Security works exactly, but port

forwarding on a firewall has to be setup to the server, not to the

XP client. I.e. you have to create a rule which forwards all

incoming traffic on port 3389 to the server.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

=?Utf-8?B?U2Fya2k=?= <Sarki@discussions.microsoft.com> wrote on 25

jul 2008:

> Hi

>

> We have been running a Win 2000 Server as a file server through

> an ADSL Gateway. We have set up single port forwarding on the

> Gateway, and it runs as a PC Anywhere host absolutely OK. The

> Server is part of a workgroup (we have no need of a domain in a

> small office).

>

> We have now set up a Win 2003 Server which will ultimately

> replace the Win 2000 Server. The Server is loaded with CA

> internet Security Suite. However, no matter what we do, we

> cannot get either Remote Desktop or PC Anywhere to run on it.

> We have disabled the CA Internet Security Suite firewall and

> have set up port forwarding to the remote Win XP Pro PC, but

> without success.

>

> Is there something in Win 2003 that is preventing us connecting?

> If you can please point us in the right direction of what to

> look at and change in 2003 security that will allow this to

> happen, we would be very grateful.

>

> We have followed all the instructions we can find but to no

> avail.

>

> Regards

Guest Peter Dickason, MCSE, CCA, CNE
Posted

Re: Cannot get Remote Desktop or PC Anywhere working with Win 2003 Ser

 

Sarki,

 

What version of PCA? You have to be careful as some older versions do not

work in conjunction with RDP.

 

Pete

Guest Jeff Pitsch
Posted

Re: Cannot get Remote Desktop or PC Anywhere working with Win 2003 Ser

 

You've enabled remote desktop in control panel/system? Can you connect when

your local to the server? In other words, bypassing the gateway completely?

 

Jeff Pitsch

Microsoft MVP - Terminal Services

 

 

"Sarki" <Sarki@discussions.microsoft.com> wrote in message

news:35BA9886-EA07-4C1D-8DA8-681BCC8F916C@microsoft.com...

> Hi

>

> We have been running a Win 2000 Server as a file server through an ADSL

> Gateway. We have set up single port forwarding on the Gateway, and it

> runs

> as a PC Anywhere host absolutely OK. The Server is part of a workgroup

> (we

> have no need of a domain in a small office).

>

> We have now set up a Win 2003 Server which will ultimately replace the Win

> 2000 Server. The Server is loaded with CA internet Security Suite.

> However,

> no matter what we do, we cannot get either Remote Desktop or PC Anywhere

> to

> run on it. We have disabled the CA Internet Security Suite firewall and

> have

> set up port forwarding to the remote Win XP Pro PC, but without success.

>

> Is there something in Win 2003 that is preventing us connecting? If you

> can

> please point us in the right direction of what to look at and change in

> 2003

> security that will allow this to happen, we would be very grateful.

>

> We have followed all the instructions we can find but to no avail.

>

> Regards

>

>

>


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