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LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED


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Guest Challenger Computer User
Posted

As a computer newbie short on knowledge I went through quite a wrestling

match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew a

Norton subscription and download a large upgrade failed. I'm very confident

all traces of Norton have been finally purged from my registry.

 

After clumsily reviving my computer in safe mode I now can connect to the

Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings or

, at least I 'm completely stumped as to how it could be. I've installed with

apparent success trend Micro Intern et security.AFTER RECEIVING

CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is LOST!!

 

I must then Uninstall the anti virus software to restore inhternet

connectivity. How in the world is the installation of an antivirus program

causing the loss of internet connectivity???

 

I'm puzzle. Any help on how to remedy for me what is a perplexing riddle

would be greatly appreciated!!!Many thanks to the big footed, clumsy

Symantec dinosuar

that is hopefully near extinction for making this unlikely problem possible.

--

Best of luck to everyone and may your computer be a source of pleasure and

education , not a tool of torure, confusion and agony.

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Guest Carey Frisch  [MVP]
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

Install Windows OneCare, and you'll not have to

worry about those issues. You can try it FREE

for ninety (90) days. This is a brand new version

and is very robust! Uses very little system resources!

http://onecare.live.com/standard/en-us/default.htm

 

With the excellent Windows OneCare package, there is

no need to install a multitude of different security software.

 

OneCare includes:

 

-- An excellent antivirus application

-- An excellent firewall application

-- An excellent antispyware application

-- Automatic system tune-ups

-- Automatic hard drive defrag

-- Checks for updates to be sure they are installed

-- Schedules automatic backups of important files

-- New version 2.5 just released - designed to work

exceptionally well with Windows Vista & XP.

-- All-in-one convenient, easy to install application

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"Challenger Computer User" <Challenged1284 @msn.com> wrote in message news:849675A3-1172-4EF9-98C8-640547CEE177@microsoft.com...

As a computer newbie short on knowledge I went through quite a wrestling

match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew a

Norton subscription and download a large upgrade failed. I'm very confident

all traces of Norton have been finally purged from my registry.

 

After clumsily reviving my computer in safe mode I now can connect to the

Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings or

, at least I 'm completely stumped as to how it could be. I've installed with

apparent success trend Micro Intern et security.AFTER RECEIVING

CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is LOST!!

 

I must then Uninstall the anti virus software to restore inhternet

connectivity. How in the world is the installation of an antivirus program

causing the loss of internet connectivity???

 

I'm puzzle. Any help on how to remedy for me what is a perplexing riddle

would be greatly appreciated!!!Many thanks to the big footed, clumsy

Symantec dinosuar

that is hopefully near extinction for making this unlikely problem possible.

--

Best of luck to everyone and may your computer be a source of pleasure and

education , not a tool of torure, confusion and agony.

Guest Kayman
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

On Sat, 26 Jul 2008 22:10:00 -0700, Challenger Computer User wrote:

> As a computer newbie short on knowledge I went through quite a wrestling

> match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew a

> Norton subscription and download a large upgrade failed. I'm very confident

> all traces of Norton have been finally purged from my registry.

>

> After clumsily reviving my computer in safe mode I now can connect to the

> Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings or

> , at least I 'm completely stumped as to how it could be. I've installed with

> apparent success trend Micro Intern et security.AFTER RECEIVING

> CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is LOST!!

>

> I must then Uninstall the anti virus software to restore inhternet

> connectivity. How in the world is the installation of an antivirus program

> causing the loss of internet connectivity???

>

> I'm puzzle. Any help on how to remedy for me what is a perplexing riddle

> would be greatly appreciated!!!Many thanks to the big footed, clumsy

> Symantec dinosuar

> that is hopefully near extinction for making this unlikely problem possible.

 

A number of experts agree that the retail AV version of McAfee, Norton and

Trend Micro has become cumbersome and bloated for the average user.

 

The major Norton criticisms are related to stability and footprint, the

most common problem being slow-downs because of the massive system

resources Norton hogs. There are products on the market with equal or

better test results than Symantec's products, consuming less resources at a

lower price (*even free ones*).

 

The retail version of Norton can play havoc with your pc. Uninstall it

using Norton's own uninstall tool:

 

Download and run the Norton Removal Tool and try to get a refund:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003

products and Norton 360 from your computer.

 

For the average homeuser, the Windows Firewall in XP does a fantastic job

at its core mission and is really all you need if you have an 'real-time'

anti-virus program, [another firewall on your router or] other edge

protection like SeconfigXP and practise safe-hex.

 

The windows firewall deals with inbound protection and therefore does not

give you a false sense of security. Best of all, it doesn't implement lots

of nonsense like pretending that outbound traffic needs to be monitored.

 

Activate and utilize the Win XP built-in Firewall; Uncheck *all* Programs

and Services under the Exception tab.

Read through:

 

Understanding Windows Firewall.

http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

 

Using Windows Firewall.

http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx

 

In conjunction with WinXP SP2 Firewall use:

Seconfig XP 1.0

http://seconfig.sytes.net/

Seconfig XP is able configure Windows not to use TCP/IP as transport

protocol for NetBIOS, SMB and RPC, thus leaving TCP/UDP ports 135, 137-139

and 445 (the most exploited Windows networking weak point)

 

If on high-speed Internet connection use a router as well.

For the average homeuser it is suggested blocking both TCP and UDP ports

135 ~ 139 and 445 on the router and implement countermeasures against

DNSChanger.

 

There are many good free AV applications available, and almost everyone has

his favorite. Most of the users are emotionally attached to their av

application and will have excellent reasons for not recommending any other

brand.

The most important thing here is that all of the available choices listed

here are better in some respects than in others, and which choice is better

for *you* depends on what you do, how you work, and which features you use.

The way you use your PC is different from others.

Have a look at this:

http://www.spywarewarrior.com/rogue_anti-spyware.htm

and be guided accordingly.

Good info can be obtained here:

http://www.majorgeeks.com/page.php?id=20

and here:

http://www.av-comparatives.org/

 

If the above is too deluging consider this:-

Real-time AV applications - for viral malware.

Do not utilize more than one (1) real-time anti-virus scanning engine!

Disable the e-mail scanning function during installation (Custom

Installation on some AV apps.) as it provides no additional protection.

 

Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Viral Irony: The Most Common Cause of Corruption.

http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

 

Avira AntiVir® Personal - FREE Antivirus

http://www.free-av.com/

You may wish to consider removing the 'AntiVir Nagscreen'

http://www.elitekiller.com/files/disable_antivir_nag.htm

or

Free antivirus - avast! 4 Home Edition

It includes ANTI-SPYWARE protection, certified by the West Coast Labs

Checkmark process, and ANTI-ROOTKIT DETECTION based on the best-in class

GMER technology.

http://www.avast.com/eng/avast_4_home.html

(Choose Custom Installation and under Resident

Protection, uncheck: Internet Mail and Outlook/Exchange.)

or

AVG Anti-Virus Free Edition

http://free.grisoft.com/

(Choose custom install and untick the email scanner plugin.)

or

ESET NOD32 Antivirus - Not Free

http://www.eset.com/

or

Kaspersky® Anti-Virus 7.0 - Not Free

http://www.kaspersky.com/homeuser

 

and (optional but highly recommendable)

 

On-demand AV applications.

(add them to your arsenal and use them as a "second opinion" av scanner).

David H. Lipman's MULTI_AV Tool

http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe

http://www.pctipp.ch/downloads/dl/35905.asp

English:

http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/

Additional Instructions:

http://pcdid.com/Multi_AV.htm

and/or

BitDefender10 Free Edition

http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html

Kaspersky's AVPTool

http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/

There's no updating involved since the scanning engine is updated

several times a day and you simply download the updated scanner whenever

you want to do a scan.

 

Dr.Web CureIt!® Utility - FREE

http://www.freedrweb.com/cureit/

 

Malwarebytes© Corporation - Anti-Malware

http://www.malwarebytes.org/mbam/program/mbam-setup.exe

Note: It is Free for private use. Just download (do NOT buy) and install.

 

A-S applications - for non-viral malware.

The effectiveness of an individual A-S scanners can be wide-ranging and

oftentimes a collection of scanners is best. There isn't one software that

cleans and immunizes you against everything. That's why you need multiple

products to do the job i.e. overlap their coverage - one may catch what

another may miss, (grab'em all).

 

SuperAntispyware - Free

http://www.superantispyware.com/superantispywarefreevspro.html

and

Ad-Aware 2007 - Free

http://www.lavasoftusa.com/products/ad_aware_free.php

http://www.download.com/3000-2144-10045910.html

and

Spybot Search & Destroy - Free

http://www.safer-networking.org/en/download/index.html

and

Windows Defender - Free

http://www.microsoft.com/athome/security/spyware/software/default.mspx

WD monitors the start-registry and hooks registers/files to prevent spyware

and worms to install to the OS.

Interesting reading:

http://www.pcworld.com/article/id,136195/article.html

"...Windows Defender did excel in behavior-based protection, which detects

changes to key areas of the system without having to know anything about

the actual threat."

 

A clarification on the terminology: the word "malware" is short for

"malicious software." Most Anti-Virus applications detect many types of

malware such as viruses, worms, trojans, etc.

What AV applications usually don't detect is "non-viral" malware, and the

term "non-viral malware" is normally used to refer to things like spyware

and adware.

 

Many experts suggest that Windows Live One Care is on the bottom of the

list as far as finding virus\malware\trojan.

 

Good luck :)

Guest David H. Lipman
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

 

| Install Windows OneCare, and you'll not have to

| worry about those issues. You can try it FREE

| for ninety (90) days. This is a brand new version

| and is very robust! Uses very little system resources!

| http://onecare.live.com/standard/en-us/default.htm

 

| With the excellent Windows OneCare package, there is

| no need to install a multitude of different security software.

 

| OneCare includes:

 

| -- An excellent antivirus application

| -- An excellent firewall application

| -- An excellent antispyware application

| -- Automatic system tune-ups

| -- Automatic hard drive defrag

| -- Checks for updates to be sure they are installed

| -- Schedules automatic backups of important files

| -- New version 2.5 just released - designed to work

| exceptionally well with Windows Vista & XP.

| -- All-in-one convenient, easy to install application

 

| --

| Carey Frisch

| Microsoft MVP

| Windows Desktop Experience -

| Windows Vista Enthusiast

 

 

 

Please provide 3rd party, unbiased, evalaution(s) showing Windows OneCare to be "An

excellent antivirus application".

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest Carey Frisch  [MVP]
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

Install the new OneCare v.2.5 trial version yourself

and be your own judge.

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

 

| Install Windows OneCare, and you'll not have to

| worry about those issues. You can try it FREE

| for ninety (90) days. This is a brand new version

| and is very robust! Uses very little system resources!

| http://onecare.live.com/standard/en-us/default.htm

 

| With the excellent Windows OneCare package, there is

| no need to install a multitude of different security software.

 

| OneCare includes:

 

| -- An excellent antivirus application

| -- An excellent firewall application

| -- An excellent antispyware application

| -- Automatic system tune-ups

| -- Automatic hard drive defrag

| -- Checks for updates to be sure they are installed

| -- Schedules automatic backups of important files

| -- New version 2.5 just released - designed to work

| exceptionally well with Windows Vista & XP.

| -- All-in-one convenient, easy to install application

 

| --

| Carey Frisch

| Microsoft MVP

| Windows Desktop Experience -

| Windows Vista Enthusiast

 

 

 

Please provide 3rd party, unbiased, evalaution(s) showing Windows OneCare to be "An

excellent antivirus application".

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest Carey Frisch  [MVP]
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

Windows Live OneCare 2.0 Review

http://www.winsupersite.com/reviews/wloc2.asp

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

 

| Install Windows OneCare, and you'll not have to

| worry about those issues. You can try it FREE

| for ninety (90) days. This is a brand new version

| and is very robust! Uses very little system resources!

| http://onecare.live.com/standard/en-us/default.htm

 

| With the excellent Windows OneCare package, there is

| no need to install a multitude of different security software.

 

| OneCare includes:

 

| -- An excellent antivirus application

| -- An excellent firewall application

| -- An excellent antispyware application

| -- Automatic system tune-ups

| -- Automatic hard drive defrag

| -- Checks for updates to be sure they are installed

| -- Schedules automatic backups of important files

| -- New version 2.5 just released - designed to work

| exceptionally well with Windows Vista & XP.

| -- All-in-one convenient, easy to install application

 

| --

| Carey Frisch

| Microsoft MVP

| Windows Desktop Experience -

| Windows Vista Enthusiast

 

 

 

Please provide 3rd party, unbiased, evalaution(s) showing Windows OneCare to be "An

excellent antivirus application".

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Guest Daave
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

This is what passes for an MVP response these days?

 

I just did a cursory Web search and found the following:

 

http://www.av-comparatives.org/seiten/ergebnisse/report17.pdf

 

Overall scrore for OneCare: 93.9%. Decent, but there are others that

scored higher.

 

 

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message

news:%23oDwxu%237IHA.3696@TK2MSFTNGP04.phx.gbl...

> Install the new OneCare v.2.5 trial version yourself

> and be your own judge.

>

> --

> Carey Frisch

> Microsoft MVP

> Windows Desktop Experience -

> Windows Vista Enthusiast

>

> ---------------------------------------------------------------

>

> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message

> news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

> From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

>

> | Install Windows OneCare, and you'll not have to

> | worry about those issues. You can try it FREE

> | for ninety (90) days. This is a brand new version

> | and is very robust! Uses very little system resources!

> | http://onecare.live.com/standard/en-us/default.htm

>

> | With the excellent Windows OneCare package, there is

> | no need to install a multitude of different security software.

>

> | OneCare includes:

>

> | -- An excellent antivirus application

> | -- An excellent firewall application

> | -- An excellent antispyware application

> | -- Automatic system tune-ups

> | -- Automatic hard drive defrag

> | -- Checks for updates to be sure they are installed

> | -- Schedules automatic backups of important files

> | -- New version 2.5 just released - designed to work

> | exceptionally well with Windows Vista & XP.

> | -- All-in-one convenient, easy to install application

>

> | --

> | Carey Frisch

> | Microsoft MVP

> | Windows Desktop Experience -

> | Windows Vista Enthusiast

>

>

>

> Please provide 3rd party, unbiased, evalaution(s) showing Windows

> OneCare to be "An

> excellent antivirus application".

>

> --

> Dave

> http://www.claymania.com/removal-trojan-adware.html

> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

>

>

Guest Carey Frisch  [MVP]
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

You posted a link to an old report that tests OneCare v.2.0

OneCare v.2.5 is the latest, much improved version.

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"Daave" <dcwashNOSPAM@myrealboxXYZ.invalid> wrote in message news:%23A$Jr7%237IHA.3384@TK2MSFTNGP04.phx.gbl...

This is what passes for an MVP response these days?

 

I just did a cursory Web search and found the following:

 

http://www.av-comparatives.org/seiten/ergebnisse/report17.pdf

 

Overall scrore for OneCare: 93.9%. Decent, but there are others that

scored higher.

 

 

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message

news:%23oDwxu%237IHA.3696@TK2MSFTNGP04.phx.gbl...

> Install the new OneCare v.2.5 trial version yourself

> and be your own judge.

>

> --

> Carey Frisch

> Microsoft MVP

> Windows Desktop Experience -

> Windows Vista Enthusiast

>

> ---------------------------------------------------------------

>

> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message

> news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

> From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

>

> | Install Windows OneCare, and you'll not have to

> | worry about those issues. You can try it FREE

> | for ninety (90) days. This is a brand new version

> | and is very robust! Uses very little system resources!

> | http://onecare.live.com/standard/en-us/default.htm

>

> | With the excellent Windows OneCare package, there is

> | no need to install a multitude of different security software.

>

> | OneCare includes:

>

> | -- An excellent antivirus application

> | -- An excellent firewall application

> | -- An excellent antispyware application

> | -- Automatic system tune-ups

> | -- Automatic hard drive defrag

> | -- Checks for updates to be sure they are installed

> | -- Schedules automatic backups of important files

> | -- New version 2.5 just released - designed to work

> | exceptionally well with Windows Vista & XP.

> | -- All-in-one convenient, easy to install application

>

> | --

> | Carey Frisch

> | Microsoft MVP

> | Windows Desktop Experience -

> | Windows Vista Enthusiast

>

>

>

> Please provide 3rd party, unbiased, evalaution(s) showing Windows

> OneCare to be "An

> excellent antivirus application".

>

> --

> Dave

> http://www.claymania.com/removal-trojan-adware.html

> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

>

>

Guest Daave
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

It may very well be much improved. But there are those who would like to

see unbiased evidence before trying it out. And I'm not sure any exists

(at least yet).

 

 

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message

news:uyqxPA$7IHA.4820@TK2MSFTNGP06.phx.gbl...

> You posted a link to an old report that tests OneCare v.2.0

> OneCare v.2.5 is the latest, much improved version.

>

> --

> Carey Frisch

> Microsoft MVP

> Windows Desktop Experience -

> Windows Vista Enthusiast

>

> ---------------------------------------------------------------

>

> "Daave" <dcwashNOSPAM@myrealboxXYZ.invalid> wrote in message

> news:%23A$Jr7%237IHA.3384@TK2MSFTNGP04.phx.gbl...

> This is what passes for an MVP response these days?

>

> I just did a cursory Web search and found the following:

>

> http://www.av-comparatives.org/seiten/ergebnisse/report17.pdf

>

> Overall scrore for OneCare: 93.9%. Decent, but there are others that

> scored higher.

>

>

> "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message

> news:%23oDwxu%237IHA.3696@TK2MSFTNGP04.phx.gbl...

>> Install the new OneCare v.2.5 trial version yourself

>> and be your own judge.

>>

>> --

>> Carey Frisch

>> Microsoft MVP

>> Windows Desktop Experience -

>> Windows Vista Enthusiast

>>

>> ---------------------------------------------------------------

>>

>> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message

>> news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

>> From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

>>

>> | Install Windows OneCare, and you'll not have to

>> | worry about those issues. You can try it FREE

>> | for ninety (90) days. This is a brand new version

>> | and is very robust! Uses very little system resources!

>> | http://onecare.live.com/standard/en-us/default.htm

>>

>> | With the excellent Windows OneCare package, there is

>> | no need to install a multitude of different security software.

>>

>> | OneCare includes:

>>

>> | -- An excellent antivirus application

>> | -- An excellent firewall application

>> | -- An excellent antispyware application

>> | -- Automatic system tune-ups

>> | -- Automatic hard drive defrag

>> | -- Checks for updates to be sure they are installed

>> | -- Schedules automatic backups of important files

>> | -- New version 2.5 just released - designed to work

>> | exceptionally well with Windows Vista & XP.

>> | -- All-in-one convenient, easy to install application

>>

>> | --

>> | Carey Frisch

>> | Microsoft MVP

>> | Windows Desktop Experience -

>> | Windows Vista Enthusiast

>>

>>

>>

>> Please provide 3rd party, unbiased, evalaution(s) showing Windows

>> OneCare to be "An

>> excellent antivirus application".

>>

>> --

>> Dave

>> http://www.claymania.com/removal-trojan-adware.html

>> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

>>

>>

>

>

Posted

RE: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

I don't see how unistalling Norton and connectivity would be related. You

mentioned the registry. If you did anything to the regisrty any changes that

could cause serious problems. I wish I could solve this one for you but I

cant. I can tell you one possible solution. Since you are a newbie and this

issue sounds very complex I would shell out $60 to Microsoft tech support at

800-microsoft and in the future never mess with the registrry.

Best regards,

Kaja

 

"Challenger Computer User" wrote:

> As a computer newbie short on knowledge I went through quite a wrestling

> match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew a

> Norton subscription and download a large upgrade failed. I'm very confident

> all traces of Norton have been finally purged from my registry.

>

> After clumsily reviving my computer in safe mode I now can connect to the

> Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings or

> , at least I 'm completely stumped as to how it could be. I've installed with

> apparent success trend Micro Intern et security.AFTER RECEIVING

> CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is LOST!!

>

> I must then Uninstall the anti virus software to restore inhternet

> connectivity. How in the world is the installation of an antivirus program

> causing the loss of internet connectivity???

>

> I'm puzzle. Any help on how to remedy for me what is a perplexing riddle

> would be greatly appreciated!!!Many thanks to the big footed, clumsy

> Symantec dinosuar

> that is hopefully near extinction for making this unlikely problem possible.

> --

> Best of luck to everyone and may your computer be a source of pleasure and

> education , not a tool of torure, confusion and agony.

Guest cavalier
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

cavalier wrote,Now now children keep your toys in the pram/buggie

 

"Daave" wrote:

> This is what passes for an MVP response these days?

>

> I just did a cursory Web search and found the following:

>

> http://www.av-comparatives.org/seiten/ergebnisse/report17.pdf

>

> Overall scrore for OneCare: 93.9%. Decent, but there are others that

> scored higher.

>

>

> "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message

> news:%23oDwxu%237IHA.3696@TK2MSFTNGP04.phx.gbl...

> > Install the new OneCare v.2.5 trial version yourself

> > and be your own judge.

> >

> > --

> > Carey Frisch

> > Microsoft MVP

> > Windows Desktop Experience -

> > Windows Vista Enthusiast

> >

> > ---------------------------------------------------------------

> >

> > "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message

> > news:OOwy3N%237IHA.1420@TK2MSFTNGP06.phx.gbl...

> > From: "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com>

> >

> > | Install Windows OneCare, and you'll not have to

> > | worry about those issues. You can try it FREE

> > | for ninety (90) days. This is a brand new version

> > | and is very robust! Uses very little system resources!

> > | http://onecare.live.com/standard/en-us/default.htm

> >

> > | With the excellent Windows OneCare package, there is

> > | no need to install a multitude of different security software.

> >

> > | OneCare includes:

> >

> > | -- An excellent antivirus application

> > | -- An excellent firewall application

> > | -- An excellent antispyware application

> > | -- Automatic system tune-ups

> > | -- Automatic hard drive defrag

> > | -- Checks for updates to be sure they are installed

> > | -- Schedules automatic backups of important files

> > | -- New version 2.5 just released - designed to work

> > | exceptionally well with Windows Vista & XP.

> > | -- All-in-one convenient, easy to install application

> >

> > | --

> > | Carey Frisch

> > | Microsoft MVP

> > | Windows Desktop Experience -

> > | Windows Vista Enthusiast

> >

> >

> >

> > Please provide 3rd party, unbiased, evalaution(s) showing Windows

> > OneCare to be "An

> > excellent antivirus application".

> >

> > --

> > Dave

> > http://www.claymania.com/removal-trojan-adware.html

> > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

> >

> >

>

>

>

Guest PA Bear [MS MVP]
Posted

Re: LOSE INTERNET CONNECTIVITION IF AV SOFTWARE IS INHSTALLED

 

Have you run the Norton Removal Tool?

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Challenger Computer User wrote:

> As a computer newbie short on knowledge I went through quite a wrestling

> match to remove NIS 2007 after 4 prolonged, frustrating attempts to renew

> a

> Norton subscription and download a large upgrade failed. I'm very

> confident

> all traces of Norton have been finally purged from my registry.

>

> After clumsily reviving my computer in safe mode I now can connect to the

> Internet ONLY WITHOUT AN ANTIVIRUS PROGRAM. It's not my firewall settings

> or , at least I 'm completely stumped as to how it could be. I've

> installed

> with apparent success trend Micro Intern et security.AFTER RECEIVING

> CONGRATULATIONS FOR SUCCESSFUL INSTALLATION my internet connection is

> LOST!!

>

> I must then Uninstall the anti virus software to restore inhternet

> connectivity. How in the world is the installation of an antivirus program

> causing the loss of internet connectivity???

>

> I'm puzzle. Any help on how to remedy for me what is a perplexing riddle

> would be greatly appreciated!!!Many thanks to the big footed, clumsy

> Symantec dinosuar

> that is hopefully near extinction for making this unlikely problem

> possible.


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