Hard disc access problem

July 27, 2008

I lost my C drive and had to install a new one. I have a large amount of data

on an existing E drive that windows does not see and allow me access. It is

recognised in the BIOS as a slave, and a Western Digital diagnostic program

says it is there and working perfectly. However, in the diagnostic program it

calls the C drive a physical and logical drive but the E drive only as a

physical drive. Am I doing something wrong? Is ther a way to access this

drive?

Thanks for any help

July 27, 2008

Re: Hard disc access problem

"Sleepless In Jakarta" <Sleepless In Jakarta@discussions.microsoft.com>

wrote in message news:3C757C56-E9B8-4DE5-A8D7-2BBB3AA26EE0@microsoft.com...

>I lost my C drive and had to install a new one. I have a large amount of

>data

> on an existing E drive that windows does not see and allow me access. It

> is

> recognised in the BIOS as a slave, and a Western Digital diagnostic

> program

> says it is there and working perfectly. However, in the diagnostic program

> it

> calls the C drive a physical and logical drive but the E drive only as a

> physical drive. Am I doing something wrong? Is ther a way to access this

> drive?

> Thanks for any help

- What does the Disk Manager report (diskmgmr.msc)?

- What does Windows Explorer report?

July 27, 2008

RE: Hard disc access problem

Sorry I don't have a solution for you, however I do want to comment on this

as being a good example for not using dynamic types on your hd.

"Sleepless In Jakarta" wrote:

> Update: I found reference to a similar problem which led me to use rc on 'my

> computer'>Computer management> Disk management, then rc on the second drive

> and I get three options. Option 1 is to Import Foreign Disk, which I have

> tried and it fails. Option 2 is to convert to basic disk, which I don't want

> to do as it means formatting the drive and losing the data. The 3rd is

> Properties which lists 4 screens. general says the disk is working properly,

> Policies and Driver are not helpful, but the third screen says: "Disk 1,

> Dynamic, Foreign, MBR with a zero value on the items below.

>

> "Sleepless In Jakarta" wrote: (I'm sure you didn't want to read it again!)

July 27, 2008

RE: Hard disc access problem

I've been reading about a product called discwizard, that supposedly gives

you access to the data on a dynamic type HD, I can't recommend it, as I know

little to nothing about it, but it's an idea if you want to take the time to

research it for your issue.

"sgopus" wrote:

> Sorry I don't have a solution for you, however I do want to comment on this

> as being a good example for not using dynamic types on your hd.

>

> "Sleepless In Jakarta" wrote:

>

> > Update: I found reference to a similar problem which led me to use rc on 'my

> > computer'>Computer management> Disk management, then rc on the second drive

> > and I get three options. Option 1 is to Import Foreign Disk, which I have

> > tried and it fails. Option 2 is to convert to basic disk, which I don't want

> > to do as it means formatting the drive and losing the data. The 3rd is

> > Properties which lists 4 screens. general says the disk is working properly,

> > Policies and Driver are not helpful, but the third screen says: "Disk 1,

> > Dynamic, Foreign, MBR with a zero value on the items below.

> >

> > "Sleepless In Jakarta" wrote: (I'm sure you didn't want to read it again!)

July 27, 2008

RE: Hard disc access problem

Update: I found reference to a similar problem which led me to use rc on 'my

computer'>Computer management> Disk management, then rc on the second drive

and I get three options. Option 1 is to Import Foreign Disk, which I have

tried and it fails. Option 2 is to convert to basic disk, which I don't want

to do as it means formatting the drive and losing the data. The 3rd is

Properties which lists 4 screens. general says the disk is working properly,

Policies and Driver are not helpful, but the third screen says: "Disk 1,

Dynamic, Foreign, MBR with a zero value on the items below.

"Sleepless In Jakarta" wrote: (I'm sure you didn't want to read it again!)

July 28, 2008

RE: Hard disc access problem

"sgopus" wrote:

> I've been reading about a product called discwizard, that supposedly gives

> you access to the data on a dynamic type HD, I can't recommend it, as I know

> little to nothing about it, but it's an idea if you want to take the time to

> research it for your issue.

>

> "sgopus" wrote:

>

> > Sorry I don't have a solution for you, however I do want to comment on this

> > as being a good example for not using dynamic types on your hd.

> >

> > "Sleepless In Jakarta" wrote:

> >

____CUT____

Thanks for the info, DiscWizard is a Seagate free download, the same as

MaxBlast for Maxtor. Both are a watered down version of Acronis, but sadly

they don't help with my problem.

July 28, 2008

Re: Hard disc access problem

"Pegasus (MVP)" wrote:

>

> "Sleepless In Jakarta" <Sleepless In Jakarta@discussions.microsoft.com>

> wrote in message news:3C757C56-E9B8-4DE5-A8D7-2BBB3AA26EE0@microsoft.com...

_____CUT_______

>

> - What does the Disk Manager report (diskmgmr.msc)?

> - What does Windows Explorer report?

>

Windows explorer doesn't report anything as it cannot "see" the drive. It

see the A: the C: and D: (DVD) but not the second hard disc which was

previously E:

Device manager in system sees it, but reports it as working.

The Logical Disk Manager, when I ask it to import foreign disks says "The

operation did not complete.Check the system event log for more information on

the error." when you click OK a second message comes up which says "An

unexpected error has occurred. Check the system event log for more

information on the error. Close the disk management console, then restart

disk management, or restart the computer." When I checked the event log, it

just asked me to report it, and gives me a link to a page saying no

information is available. I have restarted disk management and restarted the

computer several time, but the action will not complete.

July 28, 2008

Re: Hard disc access problem

"Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com> wrote

in message news:B49EBE50-A29C-4031-B39A-B23BA8AD2E9A@microsoft.com...

>

> "Pegasus (MVP)" wrote:

>

>>

>> "Sleepless In Jakarta" <Sleepless In Jakarta@discussions.microsoft.com>

>> wrote in message

>> news:3C757C56-E9B8-4DE5-A8D7-2BBB3AA26EE0@microsoft.com...

> _____CUT_______

>>

>> - What does the Disk Manager report (diskmgmr.msc)?

>> - What does Windows Explorer report?

>>

> Windows explorer doesn't report anything as it cannot "see" the drive. It

> see the A: the C: and D: (DVD) but not the second hard disc which was

> previously E:

> Device manager in system sees it, but reports it as working.

> The Logical Disk Manager, when I ask it to import foreign disks says "The

> operation did not complete.Check the system event log for more information

> on

> the error." when you click OK a second message comes up which says "An

> unexpected error has occurred. Check the system event log for more

> information on the error. Close the disk management console, then restart

> disk management, or restart the computer." When I checked the event log,

> it

> just asked me to report it, and gives me a link to a page saying no

> information is available. I have restarted disk management and restarted

> the

> computer several time, but the action will not complete.

You could perform a lossless pseudo-conversion to a basic disk

by doing this:

- Disconnect all disks other than the problem disk.

- Boot the machine with a Win98 boot CD or floppy disk

(http://www.bootdisk.com).

- Make sure it has a copy of ptedit.exe on it

(ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/)

- Use ptedit to change the partition type of the problem partition

to NTFS. Don't change anything else and make careful notes of

a) Where you made the change

b) What the value was before

c) What you changed it to

- Boot the machine with the problem disk as a slave disk.

As long as you only change the partition type, the change is fully

reversible.

By the way, what's happened to the noble art of backing up your

important data to an independent medium once every week or so?

Does it take a disaster to make you implement such a scheme? If

so then you'd be in excellent company - there are lots of posters

stuck in the same predicament.

July 29, 2008

Re: Hard disc access problem

Thank you very much,

I have downloaded the software and read the information and it looks as

though I should be able to recover my data, and the software is on a free 10

day trial.

With regard to backup, the second hard disk was a backup to my C: drive and

visa versa. Obviously that was a flawed method! We live and learn.

I will post back after I have used it to let other know of ease of use,

results etc.

"Pegasus (MVP)" wrote:

>

> "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com> wrote

> in message news:B49EBE50-A29C-4031-B39A-B23BA8AD2E9A@microsoft.com...

> >

> > "Pegasus (MVP)" wrote:

> >

> >>

> >> "Sleepless In Jakarta" <Sleepless In Jakarta@discussions.microsoft.com>

> >> wrote in message

> >> news:3C757C56-E9B8-4DE5-A8D7-2BBB3AA26EE0@microsoft.com...

> > _____CUT_______

> >>

> >> - What does the Disk Manager report (diskmgmr.msc)?

> >> - What does Windows Explorer report?

> >>

> > Windows explorer doesn't report anything as it cannot "see" the drive. It

> > see the A: the C: and D: (DVD) but not the second hard disc which was

> > previously E:

> > Device manager in system sees it, but reports it as working.

> > The Logical Disk Manager, when I ask it to import foreign disks says "The

> > operation did not complete.Check the system event log for more information

> > on

> > the error." when you click OK a second message comes up which says "An

> > unexpected error has occurred. Check the system event log for more

> > information on the error. Close the disk management console, then restart

> > disk management, or restart the computer." When I checked the event log,

> > it

> > just asked me to report it, and gives me a link to a page saying no

> > information is available. I have restarted disk management and restarted

> > the

> > computer several time, but the action will not complete.

>

> You could perform a lossless pseudo-conversion to a basic disk

> by doing this:

> - Disconnect all disks other than the problem disk.

> - Boot the machine with a Win98 boot CD or floppy disk

> (http://www.bootdisk.com).

> - Make sure it has a copy of ptedit.exe on it

> (ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/)

> - Use ptedit to change the partition type of the problem partition

> to NTFS. Don't change anything else and make careful notes of

> a) Where you made the change

> b) What the value was before

> c) What you changed it to

> - Boot the machine with the problem disk as a slave disk.

> As long as you only change the partition type, the change is fully

> reversible.

>

> By the way, what's happened to the noble art of backing up your

> important data to an independent medium once every week or so?

> Does it take a disaster to make you implement such a scheme? If

> so then you'd be in excellent company - there are lots of posters

> stuck in the same predicament.

>

July 30, 2008

Re: Hard disc access problem

After a couple of tries I managed to get the job done and I have all of my

data back. Below is what I did:

Disconnected my C drive and made the problem E drive into a master. Booted

the system from the CD made by the method you suggested. I then ran

ptedit32.exe and a new window opened giving me the parameters of the drive. I

clicked on the type box (shown as type 42) and a new window opened with a

list of types. I went down to the first NTFS type (type 7) and selected and

saved. I then exited which powers down the PC. I then reconnected the C drive

as my master and my E drive back to a slave and rebooted the system. On

boot-up the system showed new hardware and requested a reboot to install.

After the reboot, lo and behold my E drive suddenly appeared and all of my

data was intact. And yes, I backed up to DVD straight away.

Thank you Pegasus, if you are ever in Indonesia, contact me and the first

few beers are on me!

"Sleepless In Jakarta" wrote:

> Thank you very much,

>

> I have downloaded the software and read the information and it looks as

> though I should be able to recover my data, and the software is on a free 10

> day trial.

>

> With regard to backup, the second hard disk was a backup to my C: drive and

> visa versa. Obviously that was a flawed method! We live and learn.

>

> I will post back after I have used it to let other know of ease of use,

> results etc.

>

> "Pegasus (MVP)" wrote:

>

> >

> > "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com> wrote

> > in message news:B49EBE50-A29C-4031-B39A-B23BA8AD2E9A@microsoft.com...

> > >

> > > "Pegasus (MVP)" wrote:

> > >

> > >>

> > >> "Sleepless In Jakarta" <Sleepless In Jakarta@discussions.microsoft.com>

> > >> wrote in message

> > >> news:3C757C56-E9B8-4DE5-A8D7-2BBB3AA26EE0@microsoft.com...

> > > _____CUT_______

> > >>

> > >> - What does the Disk Manager report (diskmgmr.msc)?

> > >> - What does Windows Explorer report?

> > >>

> > > Windows explorer doesn't report anything as it cannot "see" the drive. It

> > > see the A: the C: and D: (DVD) but not the second hard disc which was

> > > previously E:

> > > Device manager in system sees it, but reports it as working.

> > > The Logical Disk Manager, when I ask it to import foreign disks says "The

> > > operation did not complete.Check the system event log for more information

> > > on

> > > the error." when you click OK a second message comes up which says "An

> > > unexpected error has occurred. Check the system event log for more

> > > information on the error. Close the disk management console, then restart

> > > disk management, or restart the computer." When I checked the event log,

> > > it

> > > just asked me to report it, and gives me a link to a page saying no

> > > information is available. I have restarted disk management and restarted

> > > the

> > > computer several time, but the action will not complete.

> >

> > You could perform a lossless pseudo-conversion to a basic disk

> > by doing this:

> > - Disconnect all disks other than the problem disk.

> > - Boot the machine with a Win98 boot CD or floppy disk

> > (http://www.bootdisk.com).

> > - Make sure it has a copy of ptedit.exe on it

> > (ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/)

> > - Use ptedit to change the partition type of the problem partition

> > to NTFS. Don't change anything else and make careful notes of

> > a) Where you made the change

> > b) What the value was before

> > c) What you changed it to

> > - Boot the machine with the problem disk as a slave disk.

> > As long as you only change the partition type, the change is fully

> > reversible.

> >

> > By the way, what's happened to the noble art of backing up your

> > important data to an independent medium once every week or so?

> > Does it take a disaster to make you implement such a scheme? If

> > so then you'd be in excellent company - there are lots of posters

> > stuck in the same predicament.

> >

July 30, 2008

Re: Hard disc access problem

"Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com> wrote

in message news:DAA2E1E9-BF72-4C46-9170-1536EE85FF4E@microsoft.com...

> After a couple of tries I managed to get the job done and I have all of my

> data back. Below is what I did:

> Disconnected my C drive and made the problem E drive into a master. Booted

> the system from the CD made by the method you suggested. I then ran

> ptedit32.exe and a new window opened giving me the parameters of the

> drive. I

> clicked on the type box (shown as type 42) and a new window opened with a

> list of types. I went down to the first NTFS type (type 7) and selected

> and

> saved. I then exited which powers down the PC. I then reconnected the C

> drive

> as my master and my E drive back to a slave and rebooted the system. On

> boot-up the system showed new hardware and requested a reboot to install.

> After the reboot, lo and behold my E drive suddenly appeared and all of my

> data was intact. And yes, I backed up to DVD straight away.

>

> Thank you Pegasus, if you are ever in Indonesia, contact me and the first

> few beers are on me!

Thanks for the feedback. I now wonder if you ever converted

your disk to dynamic or if this is some glitch.

I recently moved from Australia to Europe and I am unlikely

to go back to Australia. Still, your offer of a few beers is

appreciated.

July 30, 2008

Re: Hard disc access problem

"Pegasus (MVP)" wrote:

> Thanks for the feedback. I now wonder if you ever converted

> your disk to dynamic or if this is some glitch.

>

> I recently moved from Australia to Europe and I am unlikely

> to go back to Australia. Still, your offer of a few beers is

> appreciated.

Left that corner of the world 6 years ago to get away from the cold! If the

disk was ever converted to Dynamic then I don't know how. I bought it new,

set it up as a slave, formatted and used it for data storage. So unless it

was formatted to a dynamic drive in the first place by windows xppro, then it

must be a glitch.

I raised a few glasses of beer in your honour tonight, thanks again.

July 30, 2008

Re: Hard disc access problem

Pegasus (MVP) wrote:

> "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com>

> wrote

> in message news:DAA2E1E9-BF72-4C46-9170-1536EE85FF4E@microsoft.com...

>> After a couple of tries I managed to get the job done and I have all of

>> my

>> data back. Below is what I did:

>> Disconnected my C drive and made the problem E drive into a master.

>> Booted

>> the system from the CD made by the method you suggested. I then ran

>> ptedit32.exe and a new window opened giving me the parameters of the

>> drive. I

>> clicked on the type box (shown as type 42) and a new window opened with a

>> list of types. I went down to the first NTFS type (type 7) and selected

>> and

>> saved. I then exited which powers down the PC. I then reconnected the C

>> drive

>> as my master and my E drive back to a slave and rebooted the system. On

>> boot-up the system showed new hardware and requested a reboot to install.

>> After the reboot, lo and behold my E drive suddenly appeared and all of

>> my

>> data was intact. And yes, I backed up to DVD straight away.

>>

>> Thank you Pegasus, if you are ever in Indonesia, contact me and the first

>> few beers are on me!

>

> Thanks for the feedback. I now wonder if you ever converted

> your disk to dynamic or if this is some glitch.

>

> I recently moved from Australia to Europe and I am unlikely

> to go back to Australia.

Why? From what I've heard, AU (or perhaps bette yet, NZ), sounds almost

idyllic, and crime free, to boot!

July 31, 2008

Re: Hard disc access problem

"Bill in Co." <not_really_here@earthlink.net> wrote in message

news:eYozRKp8IHA.1196@TK2MSFTNGP05.phx.gbl...

> Pegasus (MVP) wrote:

>> "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com>

>> wrote

>> in message news:DAA2E1E9-BF72-4C46-9170-1536EE85FF4E@microsoft.com...

>>> After a couple of tries I managed to get the job done and I have all of

>>> my

>>> data back. Below is what I did:

>>> Disconnected my C drive and made the problem E drive into a master.

>>> Booted

>>> the system from the CD made by the method you suggested. I then ran

>>> ptedit32.exe and a new window opened giving me the parameters of the

>>> drive. I

>>> clicked on the type box (shown as type 42) and a new window opened with

>>> a

>>> list of types. I went down to the first NTFS type (type 7) and selected

>>> and

>>> saved. I then exited which powers down the PC. I then reconnected the C

>>> drive

>>> as my master and my E drive back to a slave and rebooted the system. On

>>> boot-up the system showed new hardware and requested a reboot to

>>> install.

>>> After the reboot, lo and behold my E drive suddenly appeared and all of

>>> my

>>> data was intact. And yes, I backed up to DVD straight away.

>>>

>>> Thank you Pegasus, if you are ever in Indonesia, contact me and the

>>> first

>>> few beers are on me!

>>

>> Thanks for the feedback. I now wonder if you ever converted

>> your disk to dynamic or if this is some glitch.

>>

>> I recently moved from Australia to Europe and I am unlikely

>> to go back to Australia.

>

> Why? From what I've heard, AU (or perhaps bette yet, NZ), sounds almost

> idyllic, and crime free, to boot!

Melbourne recently had its gang wars that cost the lives of some

34 criminals. Good riddance but hardly a crime free country!

http://en.wikipedia.org/wiki/Melbourne_gangland_killings

July 31, 2008

Re: Hard disc access problem

Pegasus (MVP) wrote:

> "Bill in Co." <not_really_here@earthlink.net> wrote in message

> news:eYozRKp8IHA.1196@TK2MSFTNGP05.phx.gbl...

>> Pegasus (MVP) wrote:

>>> "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com>

>>> wrote

>>> in message news:DAA2E1E9-BF72-4C46-9170-1536EE85FF4E@microsoft.com...

>>>> After a couple of tries I managed to get the job done and I have all of

>>>> my

>>>> data back. Below is what I did:

>>>> Disconnected my C drive and made the problem E drive into a master.

>>>> Booted

>>>> the system from the CD made by the method you suggested. I then ran

>>>> ptedit32.exe and a new window opened giving me the parameters of the

>>>> drive. I

>>>> clicked on the type box (shown as type 42) and a new window opened with

>>>> a

>>>> list of types. I went down to the first NTFS type (type 7) and selected

>>>> and

>>>> saved. I then exited which powers down the PC. I then reconnected the C

>>>> drive

>>>> as my master and my E drive back to a slave and rebooted the system. On

>>>> boot-up the system showed new hardware and requested a reboot to

>>>> install.

>>>> After the reboot, lo and behold my E drive suddenly appeared and all of

>>>> my

>>>> data was intact. And yes, I backed up to DVD straight away.

>>>>

>>>> Thank you Pegasus, if you are ever in Indonesia, contact me and the

>>>> first

>>>> few beers are on me!

>>>

>>> Thanks for the feedback. I now wonder if you ever converted

>>> your disk to dynamic or if this is some glitch.

>>>

>>> I recently moved from Australia to Europe and I am unlikely

>>> to go back to Australia.

>>

>> Why? From what I've heard, AU (or perhaps bette yet, NZ), sounds almost

>> idyllic, and crime free, to boot!

>

> Melbourne recently had its gang wars that cost the lives of some

> 34 criminals. Good riddance but hardly a crime free country!

> http://en.wikipedia.org/wiki/Melbourne_gangland_killings

Geeesh, and here, all along, I thought hand guns were banned over there.

Or maybe only in NZ. I think it's true in Canada. So I would expect the

gang violence to be a LOT less than over here, where just about anybody can

have a hand gun.

July 31, 2008

Re: Hard disc access problem

"Bill in Co." <not_really_here@earthlink.net> wrote in message

news:OZuFFMt8IHA.1420@TK2MSFTNGP06.phx.gbl...

> Pegasus (MVP) wrote:

>> "Bill in Co." <not_really_here@earthlink.net> wrote in message

>> news:eYozRKp8IHA.1196@TK2MSFTNGP05.phx.gbl...

>>> Pegasus (MVP) wrote:

>>>> "Sleepless In Jakarta" <SleeplessInJakarta@discussions.microsoft.com>

>>>> wrote

>>>> in message news:DAA2E1E9-BF72-4C46-9170-1536EE85FF4E@microsoft.com...

>>>>> After a couple of tries I managed to get the job done and I have all

>>>>> of

>>>>> my

>>>>> data back. Below is what I did:

>>>>> Disconnected my C drive and made the problem E drive into a master.

>>>>> Booted

>>>>> the system from the CD made by the method you suggested. I then ran

>>>>> ptedit32.exe and a new window opened giving me the parameters of the

>>>>> drive. I

>>>>> clicked on the type box (shown as type 42) and a new window opened

>>>>> with

>>>>> a

>>>>> list of types. I went down to the first NTFS type (type 7) and

>>>>> selected

>>>>> and

>>>>> saved. I then exited which powers down the PC. I then reconnected the

>>>>> C

>>>>> drive

>>>>> as my master and my E drive back to a slave and rebooted the system.

>>>>> On

>>>>> boot-up the system showed new hardware and requested a reboot to

>>>>> install.

>>>>> After the reboot, lo and behold my E drive suddenly appeared and all

>>>>> of

>>>>> my

>>>>> data was intact. And yes, I backed up to DVD straight away.

>>>>>

>>>>> Thank you Pegasus, if you are ever in Indonesia, contact me and the

>>>>> first

>>>>> few beers are on me!

>>>>

>>>> Thanks for the feedback. I now wonder if you ever converted

>>>> your disk to dynamic or if this is some glitch.

>>>>

>>>> I recently moved from Australia to Europe and I am unlikely

>>>> to go back to Australia.

>>>

>>> Why? From what I've heard, AU (or perhaps bette yet, NZ), sounds

>>> almost

>>> idyllic, and crime free, to boot!

>>

>> Melbourne recently had its gang wars that cost the lives of some

>> 34 criminals. Good riddance but hardly a crime free country!

>> http://en.wikipedia.org/wiki/Melbourne_gangland_killings

>

> Geeesh, and here, all along, I thought hand guns were banned over there.

> Or maybe only in NZ. I think it's true in Canada. So I would expect

> the gang violence to be a LOT less than over here, where just about

> anybody can have a hand gun.

Guns ARE banned in Australia. This curbs the capacity of loonies

to go on a killing spree. The ban does not affect the underworld, it

never will and it was not intended to.

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