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Administrator rights & DCOM Issue


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I have a computer running XP Pro that has problems installing programs.

Seems that the admin rights are no longer there, not even under the admin

account. I have created a new admin account, but it has no rights either. I

see that there alot of DCOM errors showing up in the event log, but can not

find anything out about them. If I do try to install a new program, or even

try to do Windows Updates, they all fail. They only thing that installed

latelt was IE7. Once that installed, I lost my mapped drives on my network.

not sure why these 2 things would go together? I tried to have a tech log

into the computer from his location, and we could not do it remotley through

his program or even through Remote Assistance. We even tried turning off all

firewalls. Right now the computer is not running an anti-virus program,

because I can not get one to install. Either from one I downloaded online,

or from a CD.

 

Not sure why the computer is this way, just is a problem I inherited when I

said that I would help fix it. Any ideas?

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