Starting a Commercial DVD causes system crash and reboot

[Guest Tom]

I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a

writer. When I try and open a commercial DVD in either unit, media player

shows the dvd contents down the right side but it appears when it tries to

start audio, the system crashes and automatically reboots. This happens with

both units.

So far I have run Driver plus and upgraded all my drivers to current level.

Loaded latest firmware on each of the DVD units, installed Windows Media

Player 11 and the windows supplied codecs, upgraded XP to SP3.

 

Both units play audio cds no problem - mediaplayer plays all my wmv files ok.

 

I also have NERO on the machine and as soon as I start Showtime - machine

crashes and reboots.

 

I'm guessing I have a bad driver somewhere but at a loss to figure out where.

 

Any ideas would be appreciated.

--

Thanks in Advance

Tom

[Guest Pegasus \(MVP\)]

Re: Starting a Commercial DVD causes system crash and reboot

 

 

"Tom" <Tom@discussions.microsoft.com> wrote in message

news:98D2696A-A554-4E2E-9776-2EBA5F1B31E6@microsoft.com...

>I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a

> writer. When I try and open a commercial DVD in either unit, media player

> shows the dvd contents down the right side but it appears when it tries to

> start audio, the system crashes and automatically reboots. This happens

> with

> both units.

> So far I have run Driver plus and upgraded all my drivers to current

> level.

> Loaded latest firmware on each of the DVD units, installed Windows Media

> Player 11 and the windows supplied codecs, upgraded XP to SP3.

>

> Both units play audio cds no problem - mediaplayer plays all my wmv files

> ok.

>

> I also have NERO on the machine and as soon as I start Showtime - machine

> crashes and reboots.

>

> I'm guessing I have a bad driver somewhere but at a loss to figure out

> where.

>

> Any ideas would be appreciated.

> --

> Thanks in Advance

> Tom

 

It could be the DVD. I would try it on a different machine.

[Guest Thee Chicago Wolf]

Re: Starting a Commercial DVD causes system crash and reboot

 

>I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a

>writer. When I try and open a commercial DVD in either unit, media player

>shows the dvd contents down the right side but it appears when it tries to

>start audio, the system crashes and automatically reboots. This happens with

>both units.

>So far I have run Driver plus and upgraded all my drivers to current level.

>Loaded latest firmware on each of the DVD units, installed Windows Media

>Player 11 and the windows supplied codecs, upgraded XP to SP3.

>

>Both units play audio cds no problem - mediaplayer plays all my wmv files ok.

>

>I also have NERO on the machine and as soon as I start Showtime - machine

>crashes and reboots.

>

>I'm guessing I have a bad driver somewhere but at a loss to figure out where.

>

>Any ideas would be appreciated.

 

Might be the DVD Decoder. Give the K-Lite Mega Codec Pack 4.0 a shot:

http://www.free-codecs.com/download/k_lite_Mega_Codec_Pack.htm

 

- Thee Chicago Wolf

[Guest windmap]

Re: Starting a Commercial DVD causes system crash and reboot

 

Try "DVD Troubleshooter" from windows help and support center

 

 

"Tom" <Tom@discussions.microsoft.com> wrote in message

news:98D2696A-A554-4E2E-9776-2EBA5F1B31E6@microsoft.com...

>I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a

> writer. When I try and open a commercial DVD in either unit, media player

> shows the dvd contents down the right side but it appears when it tries to

> start audio, the system crashes and automatically reboots. This happens

> with

> both units.

> So far I have run Driver plus and upgraded all my drivers to current

> level.

> Loaded latest firmware on each of the DVD units, installed Windows Media

> Player 11 and the windows supplied codecs, upgraded XP to SP3.

>

> Both units play audio cds no problem - mediaplayer plays all my wmv files

> ok.

>

> I also have NERO on the machine and as soon as I start Showtime - machine

> crashes and reboots.

>

> I'm guessing I have a bad driver somewhere but at a loss to figure out

> where.

>

> Any ideas would be appreciated.

> --

> Thanks in Advance

> Tom