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Posted

Guys

 

Don't know if this is the right place to post this:

 

I seem to be in serious trouble. My computer, running Win 7 Home Premium, suddenly started going crazy - cursor travelling across the page of it's own accord, and not responding to mouse actions, - so I closed it down by depressing the start button until it switched off.

Upon pressing the start button again, the machine seems to start going through the motions, flashes up the Intel logo on the screen but then hangs there and I can't do anything!

 

Does anyone have any ideas, because at present, I'm in some really deep stuff!

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Posted

When it goes through the boot sequence, do you get any Blue Screens (BSOD) or any other Error codes or anything?

 

Another thing to do (presuming its a Desktop) is to take the side panel off and check everything is seated correctly, RAM, Graphics Cards (if any), connectors to the motherboard, hard drives, etc are pushed in right. Can even re seat the RAM by taken them out and putting them back in again.

Posted

Just to add:

 

Can you start in safe mode? (pressing f8 on startup)

 

You might need to do a disk check on the drive. (if you have a boot disk or by putting the drive in another pc)

 

 

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Posted

Thanks Maynardvdm

 

I switched it back on, and after about an hour it started to boot (!) and announced a disk boot failure, coupled with a request to load up the system repair disk. After doing this it went through various procedures, eventually resulting in a working machine.

I think I got off light - thanks for your time and interest.

Posted

Hi and welcome to ExTS

 

If you have your machine up and running again it would be prudent to backup your important data onto an external device - DVD / external drive.

 

I can give you a link to creating an image of your drive. The software is free. The image is a complete copy of the drive operating system / registry / files / data .....everything.

If the drive fails you can replace the drive and install the saved image onto it.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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