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logon only see blue screen without desktop and icons


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Guest QuyNguyen
Posted

Hi,

It happens weird with our server. when I try to login there is nothing load

into desktop just the blue screen and nothing (tool bar, icons, start menu).

Do you know what wrong with this.

I am using windows server 2003.

Thank you very much for all your help.

  • Replies 6
  • Created
  • Last Reply
Guest Alan Morris [MSFT]
Posted

Re: logon only see blue screen without desktop and icons

 

the explorer process is not starting (or crashing)

 

Open task manager

 

Ctrl-Shift-ESC

 

New task

 

explorer (see if it pops up and goes away)

 

I can easily repro this by having a non-existent debugger process launch

explorer.exe

 

I assume your not attempting to debug the explorer process. If you

configured the explorer process to run under a debugger make sure the path

is correct for the debugger in the registry.

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"QuyNguyen" <quy.nguyen@ignify.com> wrote in message

news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

> Hi,

> It happens weird with our server. when I try to login there is nothing

> load into desktop just the blue screen and nothing (tool bar, icons, start

> menu). Do you know what wrong with this.

> I am using windows server 2003.

> Thank you very much for all your help.

>

Guest QuyNguyen
Posted

Re: logon only see blue screen without desktop and icons

 

Thank you very much for your reply

when I type explorer it launch my document windows. Do you have any clue

what wrong with this? Thanks

"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message

news:%23Px2Xkn8IHA.2336@TK2MSFTNGP03.phx.gbl...

> the explorer process is not starting (or crashing)

>

> Open task manager

>

> Ctrl-Shift-ESC

>

> New task

>

> explorer (see if it pops up and goes away)

>

> I can easily repro this by having a non-existent debugger process launch

> explorer.exe

>

> I assume your not attempting to debug the explorer process. If you

> configured the explorer process to run under a debugger make sure the path

> is correct for the debugger in the registry.

>

> --

> Alan Morris

> Windows Printing Team

> Search the Microsoft Knowledge Base here:

> http://support.microsoft.com/search/?adv=1

>

> This posting is provided "AS IS" with no warranties, and confers no

> rights.

>

> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message

> news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

>> Hi,

>> It happens weird with our server. when I try to login there is nothing

>> load into desktop just the blue screen and nothing (tool bar, icons,

>> start menu). Do you know what wrong with this.

>> I am using windows server 2003.

>> Thank you very much for all your help.

>>

>

>

Guest Stuart Parker
Posted

Re: logon only see blue screen without desktop and icons

 

Well if starting explorer just opens up the "normal" explorer window (files

and folders), then there is already an explorer process running. This would

seem to indicate that the desktop explorer process is in fact running and

alive.

 

Sure you haven't just hidden everything on the desktop ?

 

"QuyNguyen" <quy.nguyen@ignify.com> wrote in message

news:eN$puCo8IHA.1468@TK2MSFTNGP05.phx.gbl...

> Thank you very much for your reply

> when I type explorer it launch my document windows. Do you have any clue

> what wrong with this? Thanks

> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message

> news:%23Px2Xkn8IHA.2336@TK2MSFTNGP03.phx.gbl...

>> the explorer process is not starting (or crashing)

>>

>> Open task manager

>>

>> Ctrl-Shift-ESC

>>

>> New task

>>

>> explorer (see if it pops up and goes away)

>>

>> I can easily repro this by having a non-existent debugger process launch

>> explorer.exe

>>

>> I assume your not attempting to debug the explorer process. If you

>> configured the explorer process to run under a debugger make sure the

>> path is correct for the debugger in the registry.

>>

>> --

>> Alan Morris

>> Windows Printing Team

>> Search the Microsoft Knowledge Base here:

>> http://support.microsoft.com/search/?adv=1

>>

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message

>> news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

>>> Hi,

>>> It happens weird with our server. when I try to login there is nothing

>>> load into desktop just the blue screen and nothing (tool bar, icons,

>>> start menu). Do you know what wrong with this.

>>> I am using windows server 2003.

>>> Thank you very much for all your help.

>>>

>>

>>

>

>

Guest Hank Arnold (MVP)
Posted

Re: logon only see blue screen without desktop and icons

 

Check the event logs for any clues.

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

 

QuyNguyen wrote:

> Thank you very much for your reply

> when I type explorer it launch my document windows. Do you have any clue

> what wrong with this? Thanks

> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message

> news:%23Px2Xkn8IHA.2336@TK2MSFTNGP03.phx.gbl...

>> the explorer process is not starting (or crashing)

>>

>> Open task manager

>>

>> Ctrl-Shift-ESC

>>

>> New task

>>

>> explorer (see if it pops up and goes away)

>>

>> I can easily repro this by having a non-existent debugger process launch

>> explorer.exe

>>

>> I assume your not attempting to debug the explorer process. If you

>> configured the explorer process to run under a debugger make sure the path

>> is correct for the debugger in the registry.

>>

>> --

>> Alan Morris

>> Windows Printing Team

>> Search the Microsoft Knowledge Base here:

>> http://support.microsoft.com/search/?adv=1

>>

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message

>> news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

>>> Hi,

>>> It happens weird with our server. when I try to login there is nothing

>>> load into desktop just the blue screen and nothing (tool bar, icons,

>>> start menu). Do you know what wrong with this.

>>> I am using windows server 2003.

>>> Thank you very much for all your help.

>>>

>>

>

>

Guest Bruce Sanderson
Posted

Re: logon only see blue screen without desktop and icons

 

I've observed this problem (explorer not starting automatically at logon) on Windows XP SP2 and XP

SP3 from time to time, including two newly imaged desktop (XP SP3); See the thread "Explorer.exe

does not load upon startup/login" from April last year (if it still exists!). Never did get a

diagnosis or solution.

 

A workaround that I've found to work is to logoff, then logon again. Another one is to

Ctrl+Alt+Del, click Task Manager, New Task... and run explorer.exe.

 

Also, the problem has never happened immediatly after the computer is restarted; it is intermittent

and only seems to happen if the computer has been left powered on but logged off for a while (e.g.

overnight).

 

I've not seen it on any Windows Server 2003, but there's lots of code that is common between Server

2003 and XP, so the problem may well be the same there.

 

--

Bruce Sanderson

http://members.shaw.ca/bsanders/

It's perfectly useless to know the right answer to the wrong question.

 

 

"Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message

news:%23Px2Xkn8IHA.2336@TK2MSFTNGP03.phx.gbl...

> the explorer process is not starting (or crashing)

>

> Open task manager

>

> Ctrl-Shift-ESC

>

> New task

>

> explorer (see if it pops up and goes away)

>

> I can easily repro this by having a non-existent debugger process launch explorer.exe

>

> I assume your not attempting to debug the explorer process. If you configured the explorer

> process to run under a debugger make sure the path is correct for the debugger in the registry.

>

> --

> Alan Morris

> Windows Printing Team

> Search the Microsoft Knowledge Base here:

> http://support.microsoft.com/search/?adv=1

>

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message

> news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

>> Hi,

>> It happens weird with our server. when I try to login there is nothing load into desktop just the

>> blue screen and nothing (tool bar, icons, start menu). Do you know what wrong with this.

>> I am using windows server 2003.

>> Thank you very much for all your help.

>>

>

>

Guest Stuart Parker
Posted

Re: logon only see blue screen without desktop and icons

 

When th OP runs explorer.exe from task manager it starts a "file explorer"

explorer, and not a "desktop" explorer. Thats why I think explorer is

already running. If there is no explorer running, the first invocation of

explorer.exe loads the desktop, which isn't happening here.

 

Stu

 

"Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message

news:O2DIOa38IHA.3368@TK2MSFTNGP03.phx.gbl...

> I've observed this problem (explorer not starting automatically at logon)

> on Windows XP SP2 and XP SP3 from time to time, including two newly imaged

> desktop (XP SP3); See the thread "Explorer.exe does not load upon

> startup/login" from April last year (if it still exists!). Never did get

> a diagnosis or solution.

>

> A workaround that I've found to work is to logoff, then logon again.

> Another one is to Ctrl+Alt+Del, click Task Manager, New Task... and run

> explorer.exe.

>

> Also, the problem has never happened immediatly after the computer is

> restarted; it is intermittent and only seems to happen if the computer has

> been left powered on but logged off for a while (e.g. overnight).

>

> I've not seen it on any Windows Server 2003, but there's lots of code that

> is common between Server 2003 and XP, so the problem may well be the same

> there.

>

> --

> Bruce Sanderson

> http://members.shaw.ca/bsanders/

> It's perfectly useless to know the right answer to the wrong question.

>

>

> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message

> news:%23Px2Xkn8IHA.2336@TK2MSFTNGP03.phx.gbl...

>> the explorer process is not starting (or crashing)

>>

>> Open task manager

>>

>> Ctrl-Shift-ESC

>>

>> New task

>>

>> explorer (see if it pops up and goes away)

>>

>> I can easily repro this by having a non-existent debugger process launch

>> explorer.exe

>>

>> I assume your not attempting to debug the explorer process. If you

>> configured the explorer process to run under a debugger make sure the

>> path is correct for the debugger in the registry.

>>

>> --

>> Alan Morris

>> Windows Printing Team

>> Search the Microsoft Knowledge Base here:

>> http://support.microsoft.com/search/?adv=1

>>

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message

>> news:%23NqoWrm8IHA.5404@TK2MSFTNGP04.phx.gbl...

>>> Hi,

>>> It happens weird with our server. when I try to login there is nothing

>>> load into desktop just the blue screen and nothing (tool bar, icons,

>>> start menu). Do you know what wrong with this.

>>> I am using windows server 2003.

>>> Thank you very much for all your help.

>>>

>>

>>

>


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