Windows Memory Diagnostic

July 30, 2008

I downloaded the Diagnostic to a diskette but nothing happens! All I get is

a black screen and nothing moving. Is this meant for XP SP3?

http://oca.microsoft.com/en/windiag.asp

Thank you

JB

July 30, 2008

Re: Windows Memory Diagnostic

wouldn't matter what sp

you have, since the diagnostic

utility analyzes the physical

hardware and runs

independently and before

the o.s. launches.

double check your download

and utilization of it:

http://oca.microsoft.com/en/windiag.asp#top

perhaps if your memory simply

has gone to mars, then perhaps the

issue you posted "are" the results.

maybe you can provide more

feedback after you double check

the above.

--

db·´¯`·...¸><)))º>

"Peter" <abc@here.com> wrote in message news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>I downloaded the Diagnostic to a diskette but nothing happens! All I get is a black screen and nothing moving. Is this meant for

>XP SP3?

> http://oca.microsoft.com/en/windiag.asp

>

> Thank you

>

> JB

>

July 30, 2008

Re: Windows Memory Diagnostic

Peter wrote:

> I downloaded the Diagnostic to a diskette but nothing happens! All I get is

> a black screen and nothing moving. Is this meant for XP SP3?

> http://oca.microsoft.com/en/windiag.asp

>

> Thank you

>

> JB

>

Yes. Did you read the " Quick Start Information " section, create the

startup disk, and then set the boot sequence correctly ?

MowGreen [MVP 2003-2008]

===============

*-343-* FDNY

Never Forgotten

===============

July 30, 2008

Re: Windows Memory Diagnostic

Thanks

I've tried again.

I did as instructed and have a diskette with the file Windiag (252,912

bytes)

I went into setup and, yes, it should read drive a: first.

In any case when I reboot with the diskette I get a black screen that at the

beginning shows 'Loading.....'

But then nothing happens. The screen remains black. I waited 10 minutes

and turned off the laptop before restaring normally.

How long should the check take? Should there be anything on screen more or

less immediately, or do I now look for the resilts elsewhere in the hard

disk?

Thank you for your help.

Incidentally, the computer has been very slow, but over the last few days I

got rid of some prograns and now it runs fine. So, I would be very

surprised if there was anything very wrong with the memory.

JB

" db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

escreveu na mensagem news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

> wouldn't matter what sp

> you have, since the diagnostic

> utility analyzes the physical

> hardware and runs

> independently and before

> the o.s. launches.

>

> double check your download

> and utilization of it:

>

> http://oca.microsoft.com/en/windiag.asp#top

>

> perhaps if your memory simply

> has gone to mars, then perhaps the

> issue you posted "are" the results.

>

> maybe you can provide more

> feedback after you double check

> the above.

> --

>

> db·´¯`·...¸><)))º>

>

> "Peter" <abc@here.com> wrote in message

> news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>I downloaded the Diagnostic to a diskette but nothing happens! All I get

>>is a black screen and nothing moving. Is this meant for XP SP3?

>> http://oca.microsoft.com/en/windiag.asp

>>

>> Thank you

>>

>> JB

>>

>

July 30, 2008

Re: Windows Memory Diagnostic

Hi, I've just replied to the other message with info of what I did.

Any help, much appreciated.

JB

"MowGreen [MVP]" <mowgreen@nowandzen.com> escreveu na mensagem

news:%23jWMF$n8IHA.4140@TK2MSFTNGP02.phx.gbl...

> Peter wrote:

>

>> I downloaded the Diagnostic to a diskette but nothing happens! All I get

>> is a black screen and nothing moving. Is this meant for XP SP3?

>> http://oca.microsoft.com/en/windiag.asp

>>

>> Thank you

>>

>> JB

>

> Yes. Did you read the " Quick Start Information " section, create the

> startup disk, and then set the boot sequence correctly ?

>

> MowGreen [MVP 2003-2008]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

July 30, 2008

Re: Windows Memory Diagnostic

I've just tried the diskette in my other computer (PC Desktop). It works

fine. So, why does it not work in the laptop?

It does not work in laptops

It does not work in Toshiba laptops

It needs more than 256 Mb of memory to work

Any ideas on how I can check it with other software?

Thank you

JB

"MowGreen [MVP]" <mowgreen@nowandzen.com> escreveu na mensagem

news:%23jWMF$n8IHA.4140@TK2MSFTNGP02.phx.gbl...

> Peter wrote:

>

>> I downloaded the Diagnostic to a diskette but nothing happens! All I get

>> is a black screen and nothing moving. Is this meant for XP SP3?

>> http://oca.microsoft.com/en/windiag.asp

>>

>> Thank you

>>

>> JB

>

> Yes. Did you read the " Quick Start Information " section, create the

> startup disk, and then set the boot sequence correctly ?

>

> MowGreen [MVP 2003-2008]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

July 30, 2008

Re: Windows Memory Diagnostic

"Peter" <abc@here.com> wrote in message

news:u6LraYo8IHA.4108@TK2MSFTNGP04.phx.gbl...

> I've just tried the diskette in my other computer (PC Desktop). It works

> fine. So, why does it not work in the laptop?

>

> It does not work in laptops

> It does not work in Toshiba laptops

> It needs more than 256 Mb of memory to work

>

> Any ideas on how I can check it with other software?

Try memtest86+

http://www.memtest.org/

July 30, 2008

Re: Windows Memory Diagnostic

what you might try is

to do a visual diagnosis

of the hardware, in

particular the ram

memory modules.

you will need to disconnect

everything from the computer

and open up one of the panels

to gain access to the motherboard.

then you might try to re seat

the ram module or if you have

two modules, you will have the

opportunity to switch them

around.

in addition, if you do have

a set of two modules or more,

then this can be helpful to you

because you can pull all the

modules out except for one

and then try the diagnostics

on just it.

afterwards you can do the

same on each of the others.

what you should also do

is to ensure your bios is

registering/detecting the

memory module, as it should

also be detecting your drives

and other components.

if the bios does not detect

them, then this is a clue and

the memtest diagnostics

can not work

incidentally, while you are

visually inspecting the modules,

you should jot down its specs

so that you can do additional

research on that brand.

let us know what you find.

it is not uncommon that

ram modules go bad but

if you have a set of them,

then it could be just one

of the modules that is causing

an issue.

--

db·´¯`·...¸><)))º>

"Peter" <abc@here.com> wrote in message news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

> Thanks

>

> I've tried again.

>

> I did as instructed and have a diskette with the file Windiag (252,912 bytes)

>

> I went into setup and, yes, it should read drive a: first.

>

> In any case when I reboot with the diskette I get a black screen that at the beginning shows 'Loading.....'

>

> But then nothing happens. The screen remains black. I waited 10 minutes and turned off the laptop before restaring normally.

>

> How long should the check take? Should there be anything on screen more or less immediately, or do I now look for the resilts

> elsewhere in the hard disk?

>

> Thank you for your help.

>

> Incidentally, the computer has been very slow, but over the last few days I got rid of some prograns and now it runs fine. So, I

> would be very surprised if there was anything very wrong with the memory.

>

> JB

>

> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

> news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>> wouldn't matter what sp

>> you have, since the diagnostic

>> utility analyzes the physical

>> hardware and runs

>> independently and before

>> the o.s. launches.

>>

>> double check your download

>> and utilization of it:

>>

>> http://oca.microsoft.com/en/windiag.asp#top

>>

>> perhaps if your memory simply

>> has gone to mars, then perhaps the

>> issue you posted "are" the results.

>>

>> maybe you can provide more

>> feedback after you double check

>> the above.

>> --

>>

>> db·´¯`·...¸><)))º>

>>

>> "Peter" <abc@here.com> wrote in message news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>I downloaded the Diagnostic to a diskette but nothing happens! All I get is a black screen and nothing moving. Is this meant for

>>>XP SP3?

>>> http://oca.microsoft.com/en/windiag.asp

>>>

>>> Thank you

>>>

>>> JB

>>>

>>

>

July 30, 2008

Re: Windows Memory Diagnostic

Thank you very much

Problems... the computer in question is a laptop (Toshiba Satellite

1900-303) and I don't know where the memory modules are and if they are

accessible. I certainly don't want to strip out the laptop as I would never

be able to put it back together.

Then, as I think I mentioned before the computer is working fine now; so, it

is puzzling as to why the memtest does not work.

You mentioned the Bios. Could the Bios be wrongly set and the computer run

properly? Could I not have alook at the Bios first (if I knw what I was

looking for...)

Any help, appreciated

JB

" db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

escreveu na mensagem news:uw41JIp8IHA.5556@TK2MSFTNGP02.phx.gbl...

> what you might try is

> to do a visual diagnosis

> of the hardware, in

> particular the ram

> memory modules.

>

> you will need to disconnect

> everything from the computer

> and open up one of the panels

> to gain access to the motherboard.

>

> then you might try to re seat

> the ram module or if you have

> two modules, you will have the

> opportunity to switch them

> around.

>

> in addition, if you do have

> a set of two modules or more,

> then this can be helpful to you

> because you can pull all the

> modules out except for one

> and then try the diagnostics

> on just it.

>

> afterwards you can do the

> same on each of the others.

>

> what you should also do

> is to ensure your bios is

> registering/detecting the

> memory module, as it should

> also be detecting your drives

> and other components.

>

> if the bios does not detect

> them, then this is a clue and

> the memtest diagnostics

> can not work

>

> incidentally, while you are

> visually inspecting the modules,

> you should jot down its specs

> so that you can do additional

> research on that brand.

>

> let us know what you find.

>

> it is not uncommon that

> ram modules go bad but

> if you have a set of them,

> then it could be just one

> of the modules that is causing

> an issue.

> --

>

> db·´¯`·...¸><)))º>

>

> "Peter" <abc@here.com> wrote in message

> news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

>> Thanks

>>

>> I've tried again.

>>

>> I did as instructed and have a diskette with the file Windiag (252,912

>> bytes)

>>

>> I went into setup and, yes, it should read drive a: first.

>>

>> In any case when I reboot with the diskette I get a black screen that at

>> the beginning shows 'Loading.....'

>>

>> But then nothing happens. The screen remains black. I waited 10 minutes

>> and turned off the laptop before restaring normally.

>>

>> How long should the check take? Should there be anything on screen more

>> or less immediately, or do I now look for the resilts elsewhere in the

>> hard disk?

>>

>> Thank you for your help.

>>

>> Incidentally, the computer has been very slow, but over the last few days

>> I got rid of some prograns and now it runs fine. So, I would be very

>> surprised if there was anything very wrong with the memory.

>>

>> JB

>>

>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

>> escreveu na mensagem news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>>> wouldn't matter what sp

>>> you have, since the diagnostic

>>> utility analyzes the physical

>>> hardware and runs

>>> independently and before

>>> the o.s. launches.

>>>

>>> double check your download

>>> and utilization of it:

>>>

>>> http://oca.microsoft.com/en/windiag.asp#top

>>>

>>> perhaps if your memory simply

>>> has gone to mars, then perhaps the

>>> issue you posted "are" the results.

>>>

>>> maybe you can provide more

>>> feedback after you double check

>>> the above.

>>> --

>>>

>>> db·´¯`·...¸><)))º>

>>>

>>> "Peter" <abc@here.com> wrote in message

>>> news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>>I downloaded the Diagnostic to a diskette but nothing happens! All I get

>>>>is a black screen and nothing moving. Is this meant for XP SP3?

>>>> http://oca.microsoft.com/en/windiag.asp

>>>>

>>>> Thank you

>>>>

>>>> JB

>>>>

>>>

>>

>

July 30, 2008

Re: Windows Memory Diagnostic

your laptops homesite

has technical data/info

and the users manual that

you can download and

review.

on my laptop, the modules

can be accessed from a

trap door underneath

the unit and perhaps

yours is not too different.

but because mine is on

the bottom, then i try

to keep the laptop on a flat

surface for air circulation.

but i reckon that those

toshiba satellites are like

japanese cars and are

better engineered.

you might try sending

an email to the toshiba

tech's.

usually, there is no cost

for friendly replies to

questions.

perhaps, you may be

experiencing an issue with

over heating.

--

db·´¯`·...¸><)))º>

"Peter" <abc@here.com> wrote in message news:%23hJ6aTp8IHA.4988@TK2MSFTNGP04.phx.gbl...

> Thank you very much

>

> Problems... the computer in question is a laptop (Toshiba Satellite 1900-303) and I don't know where the memory modules are and if

> they are accessible. I certainly don't want to strip out the laptop as I would never be able to put it back together.

>

> Then, as I think I mentioned before the computer is working fine now; so, it is puzzling as to why the memtest does not work.

>

> You mentioned the Bios. Could the Bios be wrongly set and the computer run properly? Could I not have alook at the Bios first

> (if I knw what I was looking for...)

>

> Any help, appreciated

>

> JB

>

> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

> news:uw41JIp8IHA.5556@TK2MSFTNGP02.phx.gbl...

>> what you might try is

>> to do a visual diagnosis

>> of the hardware, in

>> particular the ram

>> memory modules.

>>

>> you will need to disconnect

>> everything from the computer

>> and open up one of the panels

>> to gain access to the motherboard.

>>

>> then you might try to re seat

>> the ram module or if you have

>> two modules, you will have the

>> opportunity to switch them

>> around.

>>

>> in addition, if you do have

>> a set of two modules or more,

>> then this can be helpful to you

>> because you can pull all the

>> modules out except for one

>> and then try the diagnostics

>> on just it.

>>

>> afterwards you can do the

>> same on each of the others.

>>

>> what you should also do

>> is to ensure your bios is

>> registering/detecting the

>> memory module, as it should

>> also be detecting your drives

>> and other components.

>>

>> if the bios does not detect

>> them, then this is a clue and

>> the memtest diagnostics

>> can not work

>>

>> incidentally, while you are

>> visually inspecting the modules,

>> you should jot down its specs

>> so that you can do additional

>> research on that brand.

>>

>> let us know what you find.

>>

>> it is not uncommon that

>> ram modules go bad but

>> if you have a set of them,

>> then it could be just one

>> of the modules that is causing

>> an issue.

>> --

>>

>> db·´¯`·...¸><)))º>

>>

>> "Peter" <abc@here.com> wrote in message news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

>>> Thanks

>>>

>>> I've tried again.

>>>

>>> I did as instructed and have a diskette with the file Windiag (252,912 bytes)

>>>

>>> I went into setup and, yes, it should read drive a: first.

>>>

>>> In any case when I reboot with the diskette I get a black screen that at the beginning shows 'Loading.....'

>>>

>>> But then nothing happens. The screen remains black. I waited 10 minutes and turned off the laptop before restaring normally.

>>>

>>> How long should the check take? Should there be anything on screen more or less immediately, or do I now look for the resilts

>>> elsewhere in the hard disk?

>>>

>>> Thank you for your help.

>>>

>>> Incidentally, the computer has been very slow, but over the last few days I got rid of some prograns and now it runs fine. So,

>>> I would be very surprised if there was anything very wrong with the memory.

>>>

>>> JB

>>>

>>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

>>> news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>>>> wouldn't matter what sp

>>>> you have, since the diagnostic

>>>> utility analyzes the physical

>>>> hardware and runs

>>>> independently and before

>>>> the o.s. launches.

>>>>

>>>> double check your download

>>>> and utilization of it:

>>>>

>>>> http://oca.microsoft.com/en/windiag.asp#top

>>>>

>>>> perhaps if your memory simply

>>>> has gone to mars, then perhaps the

>>>> issue you posted "are" the results.

>>>>

>>>> maybe you can provide more

>>>> feedback after you double check

>>>> the above.

>>>> --

>>>>

>>>> db·´¯`·...¸><)))º>

>>>>

>>>> "Peter" <abc@here.com> wrote in message news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>>>I downloaded the Diagnostic to a diskette but nothing happens! All I get is a black screen and nothing moving. Is this meant

>>>>>for XP SP3?

>>>>> http://oca.microsoft.com/en/windiag.asp

>>>>>

>>>>> Thank you

>>>>>

>>>>> JB

>>>>>

>>>>

>>>

>>

>

July 31, 2008

Re: Windows Memory Diagnostic

Thanks

Should there be any mention of memory in Device Manager, or any way of doing

some checking in Bios Setup?

Thank you for your help

JB

" db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

escreveu na mensagem news:ewRV6xp8IHA.4820@TK2MSFTNGP06.phx.gbl...

> your laptops homesite

> has technical data/info

> and the users manual that

> you can download and

> review.

>

> on my laptop, the modules

> can be accessed from a

> trap door underneath

> the unit and perhaps

> yours is not too different.

>

> but because mine is on

> the bottom, then i try

> to keep the laptop on a flat

> surface for air circulation.

>

> but i reckon that those

> toshiba satellites are like

> japanese cars and are

> better engineered.

>

> you might try sending

> an email to the toshiba

> tech's.

>

> usually, there is no cost

> for friendly replies to

> questions.

>

> perhaps, you may be

> experiencing an issue with

> over heating.

> --

>

> db·´¯`·...¸><)))º>

>

> "Peter" <abc@here.com> wrote in message

> news:%23hJ6aTp8IHA.4988@TK2MSFTNGP04.phx.gbl...

>> Thank you very much

>>

>> Problems... the computer in question is a laptop (Toshiba Satellite

>> 1900-303) and I don't know where the memory modules are and if they are

>> accessible. I certainly don't want to strip out the laptop as I would

>> never be able to put it back together.

>>

>> Then, as I think I mentioned before the computer is working fine now; so,

>> it is puzzling as to why the memtest does not work.

>>

>> You mentioned the Bios. Could the Bios be wrongly set and the computer

>> run properly? Could I not have alook at the Bios first (if I knw what I

>> was looking for...)

>>

>> Any help, appreciated

>>

>> JB

>>

>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

>> escreveu na mensagem news:uw41JIp8IHA.5556@TK2MSFTNGP02.phx.gbl...

>>> what you might try is

>>> to do a visual diagnosis

>>> of the hardware, in

>>> particular the ram

>>> memory modules.

>>>

>>> you will need to disconnect

>>> everything from the computer

>>> and open up one of the panels

>>> to gain access to the motherboard.

>>>

>>> then you might try to re seat

>>> the ram module or if you have

>>> two modules, you will have the

>>> opportunity to switch them

>>> around.

>>>

>>> in addition, if you do have

>>> a set of two modules or more,

>>> then this can be helpful to you

>>> because you can pull all the

>>> modules out except for one

>>> and then try the diagnostics

>>> on just it.

>>>

>>> afterwards you can do the

>>> same on each of the others.

>>>

>>> what you should also do

>>> is to ensure your bios is

>>> registering/detecting the

>>> memory module, as it should

>>> also be detecting your drives

>>> and other components.

>>>

>>> if the bios does not detect

>>> them, then this is a clue and

>>> the memtest diagnostics

>>> can not work

>>>

>>> incidentally, while you are

>>> visually inspecting the modules,

>>> you should jot down its specs

>>> so that you can do additional

>>> research on that brand.

>>>

>>> let us know what you find.

>>>

>>> it is not uncommon that

>>> ram modules go bad but

>>> if you have a set of them,

>>> then it could be just one

>>> of the modules that is causing

>>> an issue.

>>> --

>>>

>>> db·´¯`·...¸><)))º>

>>>

>>> "Peter" <abc@here.com> wrote in message

>>> news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

>>>> Thanks

>>>>

>>>> I've tried again.

>>>>

>>>> I did as instructed and have a diskette with the file Windiag (252,912

>>>> bytes)

>>>>

>>>> I went into setup and, yes, it should read drive a: first.

>>>>

>>>> In any case when I reboot with the diskette I get a black screen that

>>>> at the beginning shows 'Loading.....'

>>>>

>>>> But then nothing happens. The screen remains black. I waited 10

>>>> minutes and turned off the laptop before restaring normally.

>>>>

>>>> How long should the check take? Should there be anything on screen

>>>> more or less immediately, or do I now look for the resilts elsewhere in

>>>> the hard disk?

>>>>

>>>> Thank you for your help.

>>>>

>>>> Incidentally, the computer has been very slow, but over the last few

>>>> days I got rid of some prograns and now it runs fine. So, I would be

>>>> very surprised if there was anything very wrong with the memory.

>>>>

>>>> JB

>>>>

>>>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

>>>> escreveu na mensagem news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>>>>> wouldn't matter what sp

>>>>> you have, since the diagnostic

>>>>> utility analyzes the physical

>>>>> hardware and runs

>>>>> independently and before

>>>>> the o.s. launches.

>>>>>

>>>>> double check your download

>>>>> and utilization of it:

>>>>>

>>>>> http://oca.microsoft.com/en/windiag.asp#top

>>>>>

>>>>> perhaps if your memory simply

>>>>> has gone to mars, then perhaps the

>>>>> issue you posted "are" the results.

>>>>>

>>>>> maybe you can provide more

>>>>> feedback after you double check

>>>>> the above.

>>>>> --

>>>>>

>>>>> db·´¯`·...¸><)))º>

>>>>>

>>>>> "Peter" <abc@here.com> wrote in message

>>>>> news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>>>>I downloaded the Diagnostic to a diskette but nothing happens! All I

>>>>>>get is a black screen and nothing moving. Is this meant for XP SP3?

>>>>>> http://oca.microsoft.com/en/windiag.asp

>>>>>>

>>>>>> Thank you

>>>>>>

>>>>>> JB

>>>>>>

>>>>>

>>>>

>>>

>>

>

July 31, 2008

Re: Windows Memory Diagnostic

Well, I tried memtest 86+ and it worked, returning a Pass for the memory.

So, it seems all is well. I have just one doubt and wonder if you could

explain:

In Memtest it shows lines for L1 cache, L2 cache, memory with sizes and

speeds; and then another line that reads:

Chipset: Intel i845 (ECC: Disabled) / FSB : 321 MHz

What is ECC and why is it disabled?

Thank you very much

JB

" db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

escreveu na mensagem news:ewRV6xp8IHA.4820@TK2MSFTNGP06.phx.gbl...

> your laptops homesite

> has technical data/info

> and the users manual that

> you can download and

> review.

>

> on my laptop, the modules

> can be accessed from a

> trap door underneath

> the unit and perhaps

> yours is not too different.

>

> but because mine is on

> the bottom, then i try

> to keep the laptop on a flat

> surface for air circulation.

>

> but i reckon that those

> toshiba satellites are like

> japanese cars and are

> better engineered.

>

> you might try sending

> an email to the toshiba

> tech's.

>

> usually, there is no cost

> for friendly replies to

> questions.

>

> perhaps, you may be

> experiencing an issue with

> over heating.

> --

>

> db·´¯`·...¸><)))º>

>

> "Peter" <abc@here.com> wrote in message

> news:%23hJ6aTp8IHA.4988@TK2MSFTNGP04.phx.gbl...

>> Thank you very much

>>

>> Problems... the computer in question is a laptop (Toshiba Satellite

>> 1900-303) and I don't know where the memory modules are and if they are

>> accessible. I certainly don't want to strip out the laptop as I would

>> never be able to put it back together.

>>

>> Then, as I think I mentioned before the computer is working fine now; so,

>> it is puzzling as to why the memtest does not work.

>>

>> You mentioned the Bios. Could the Bios be wrongly set and the computer

>> run properly? Could I not have alook at the Bios first (if I knw what I

>> was looking for...)

>>

>> Any help, appreciated

>>

>> JB

>>

>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

>> escreveu na mensagem news:uw41JIp8IHA.5556@TK2MSFTNGP02.phx.gbl...

>>> what you might try is

>>> to do a visual diagnosis

>>> of the hardware, in

>>> particular the ram

>>> memory modules.

>>>

>>> you will need to disconnect

>>> everything from the computer

>>> and open up one of the panels

>>> to gain access to the motherboard.

>>>

>>> then you might try to re seat

>>> the ram module or if you have

>>> two modules, you will have the

>>> opportunity to switch them

>>> around.

>>>

>>> in addition, if you do have

>>> a set of two modules or more,

>>> then this can be helpful to you

>>> because you can pull all the

>>> modules out except for one

>>> and then try the diagnostics

>>> on just it.

>>>

>>> afterwards you can do the

>>> same on each of the others.

>>>

>>> what you should also do

>>> is to ensure your bios is

>>> registering/detecting the

>>> memory module, as it should

>>> also be detecting your drives

>>> and other components.

>>>

>>> if the bios does not detect

>>> them, then this is a clue and

>>> the memtest diagnostics

>>> can not work

>>>

>>> incidentally, while you are

>>> visually inspecting the modules,

>>> you should jot down its specs

>>> so that you can do additional

>>> research on that brand.

>>>

>>> let us know what you find.

>>>

>>> it is not uncommon that

>>> ram modules go bad but

>>> if you have a set of them,

>>> then it could be just one

>>> of the modules that is causing

>>> an issue.

>>> --

>>>

>>> db·´¯`·...¸><)))º>

>>>

>>> "Peter" <abc@here.com> wrote in message

>>> news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

>>>> Thanks

>>>>

>>>> I've tried again.

>>>>

>>>> I did as instructed and have a diskette with the file Windiag (252,912

>>>> bytes)

>>>>

>>>> I went into setup and, yes, it should read drive a: first.

>>>>

>>>> In any case when I reboot with the diskette I get a black screen that

>>>> at the beginning shows 'Loading.....'

>>>>

>>>> But then nothing happens. The screen remains black. I waited 10

>>>> minutes and turned off the laptop before restaring normally.

>>>>

>>>> How long should the check take? Should there be anything on screen

>>>> more or less immediately, or do I now look for the resilts elsewhere in

>>>> the hard disk?

>>>>

>>>> Thank you for your help.

>>>>

>>>> Incidentally, the computer has been very slow, but over the last few

>>>> days I got rid of some prograns and now it runs fine. So, I would be

>>>> very surprised if there was anything very wrong with the memory.

>>>>

>>>> JB

>>>>

>>>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com>

>>>> escreveu na mensagem news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>>>>> wouldn't matter what sp

>>>>> you have, since the diagnostic

>>>>> utility analyzes the physical

>>>>> hardware and runs

>>>>> independently and before

>>>>> the o.s. launches.

>>>>>

>>>>> double check your download

>>>>> and utilization of it:

>>>>>

>>>>> http://oca.microsoft.com/en/windiag.asp#top

>>>>>

>>>>> perhaps if your memory simply

>>>>> has gone to mars, then perhaps the

>>>>> issue you posted "are" the results.

>>>>>

>>>>> maybe you can provide more

>>>>> feedback after you double check

>>>>> the above.

>>>>> --

>>>>>

>>>>> db·´¯`·...¸><)))º>

>>>>>

>>>>> "Peter" <abc@here.com> wrote in message

>>>>> news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>>>>I downloaded the Diagnostic to a diskette but nothing happens! All I

>>>>>>get is a black screen and nothing moving. Is this meant for XP SP3?

>>>>>> http://oca.microsoft.com/en/windiag.asp

>>>>>>

>>>>>> Thank you

>>>>>>

>>>>>> JB

>>>>>>

>>>>>

>>>>

>>>

>>

>

July 31, 2008

Re: Windows Memory Diagnostic

Peter wrote:

> Well, I tried memtest 86+ and it worked, returning a Pass for the memory.

> So, it seems all is well. I have just one doubt and wonder if you could

> explain:

>

> In Memtest it shows lines for L1 cache, L2 cache, memory with sizes and

> speeds; and then another line that reads:

>

> Chipset: Intel i845 (ECC: Disabled) / FSB : 321 MHz

>

> What is ECC and why is it disabled?

>

> Thank you very much

>

> JB

Memory comes in 64 bit wide and 72 bit wide sticks. The extra width

carries checksum bits, making it possible to detect an error when

the 72 bits are read. To work, the chipset must support ECC (do

the checksum thing). It must also be enabled in the BIOS. And all

installed sticks, have to have the extra memory chip, that makes

the array 72 bits wide.

So disabled can just as easily mean, "not present". Mine says

that too, but it is because my memory is only 64 bits wide.

Both memory formats have the same number of pins on the edge, and

the 64 bit one just doesn't use the other signals for anything.

The first stick has nine chips (ECC), and the second has eight chips (no ECC).

http://www.upgradecomputermemory.com/images/products/large/512mb-ddr333-ecc-ram-memory-p-n-am33070-am33070.jpg

http://www.upgradecomputermemory.com/images/products/large/1gb-ddr333-ram-memory-p-n-am33031-am33031.jpg

The coding used, allows both checking and correction. If

just one bit is in error, when the computer reads the memory, it

can be corrected and written back. The chipset may include a

"scrubbing" function, where the chipset slowly scrolls through

memory, correcting any 1 bit errors it finds. This reduces

error accumulation in the memory array. If there are too many

errors in a single 64 bit location, the chipset cannot

fix that.

Paul

July 31, 2008

Re: Windows Memory Diagnostic

Many, many thanks for your reply. Now, I know!

JB

"Paul" <nospam@needed.com> escreveu na mensagem

news:g6s23o$foh$1@aioe.org...

> Peter wrote:

>> Well, I tried memtest 86+ and it worked, returning a Pass for the memory.

>> So, it seems all is well. I have just one doubt and wonder if you could

>> explain:

>>

>> In Memtest it shows lines for L1 cache, L2 cache, memory with sizes and

>> speeds; and then another line that reads:

>>

>> Chipset: Intel i845 (ECC: Disabled) / FSB : 321 MHz

>>

>> What is ECC and why is it disabled?

>>

>> Thank you very much

>>

>> JB

>

> Memory comes in 64 bit wide and 72 bit wide sticks. The extra width

> carries checksum bits, making it possible to detect an error when

> the 72 bits are read. To work, the chipset must support ECC (do

> the checksum thing). It must also be enabled in the BIOS. And all

> installed sticks, have to have the extra memory chip, that makes

> the array 72 bits wide.

>

> So disabled can just as easily mean, "not present". Mine says

> that too, but it is because my memory is only 64 bits wide.

>

> Both memory formats have the same number of pins on the edge, and

> the 64 bit one just doesn't use the other signals for anything.

>

> The first stick has nine chips (ECC), and the second has eight chips (no

> ECC).

>

> http://www.upgradecomputermemory.com/images/products/large/512mb-ddr333-ecc-ram-memory-p-n-am33070-am33070.jpg

> http://www.upgradecomputermemory.com/images/products/large/1gb-ddr333-ram-memory-p-n-am33031-am33031.jpg

>

> The coding used, allows both checking and correction. If

> just one bit is in error, when the computer reads the memory, it

> can be corrected and written back. The chipset may include a

> "scrubbing" function, where the chipset slowly scrolls through

> memory, correcting any 1 bit errors it finds. This reduces

> error accumulation in the memory array. If there are too many

> errors in a single 64 bit location, the chipset cannot

> fix that.

>

> Paul

July 31, 2008

Re: Windows Memory Diagnostic

glad you finally ran

your memtest successfully.

L1 and L2 are caches and

some bios can enabled

them or disable them.

there is a lot that you can

google for on the above.

however it is always best

to start with the experts for

you computer, ie the laptops

homesite and they should have

more fyi on the cache.

------------------

incidentally, there is a little

utility that i use for my laptop

from here and engineered for

memory:

http://www.amsn.ro/

if you choose to try it, my

suggestion is to run it when

needed and not have it

constantly monitoring your

system.

--

db·´¯`·...¸><)))º>

"Peter" <abc@here.com> wrote in message news:%23TKQG4u8IHA.4140@TK2MSFTNGP02.phx.gbl...

> Well, I tried memtest 86+ and it worked, returning a Pass for the memory. So, it seems all is well. I have just one doubt and

> wonder if you could explain:

>

> In Memtest it shows lines for L1 cache, L2 cache, memory with sizes and speeds; and then another line that reads:

>

> Chipset: Intel i845 (ECC: Disabled) / FSB : 321 MHz

>

> What is ECC and why is it disabled?

>

> Thank you very much

>

> JB

>

> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

> news:ewRV6xp8IHA.4820@TK2MSFTNGP06.phx.gbl...

>> your laptops homesite

>> has technical data/info

>> and the users manual that

>> you can download and

>> review.

>>

>> on my laptop, the modules

>> can be accessed from a

>> trap door underneath

>> the unit and perhaps

>> yours is not too different.

>>

>> but because mine is on

>> the bottom, then i try

>> to keep the laptop on a flat

>> surface for air circulation.

>>

>> but i reckon that those

>> toshiba satellites are like

>> japanese cars and are

>> better engineered.

>>

>> you might try sending

>> an email to the toshiba

>> tech's.

>>

>> usually, there is no cost

>> for friendly replies to

>> questions.

>>

>> perhaps, you may be

>> experiencing an issue with

>> over heating.

>> --

>>

>> db·´¯`·...¸><)))º>

>>

>> "Peter" <abc@here.com> wrote in message news:%23hJ6aTp8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>> Thank you very much

>>>

>>> Problems... the computer in question is a laptop (Toshiba Satellite 1900-303) and I don't know where the memory modules are and

>>> if they are accessible. I certainly don't want to strip out the laptop as I would never be able to put it back together.

>>>

>>> Then, as I think I mentioned before the computer is working fine now; so, it is puzzling as to why the memtest does not work.

>>>

>>> You mentioned the Bios. Could the Bios be wrongly set and the computer run properly? Could I not have alook at the Bios first

>>> (if I knw what I was looking for...)

>>>

>>> Any help, appreciated

>>>

>>> JB

>>>

>>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

>>> news:uw41JIp8IHA.5556@TK2MSFTNGP02.phx.gbl...

>>>> what you might try is

>>>> to do a visual diagnosis

>>>> of the hardware, in

>>>> particular the ram

>>>> memory modules.

>>>>

>>>> you will need to disconnect

>>>> everything from the computer

>>>> and open up one of the panels

>>>> to gain access to the motherboard.

>>>>

>>>> then you might try to re seat

>>>> the ram module or if you have

>>>> two modules, you will have the

>>>> opportunity to switch them

>>>> around.

>>>>

>>>> in addition, if you do have

>>>> a set of two modules or more,

>>>> then this can be helpful to you

>>>> because you can pull all the

>>>> modules out except for one

>>>> and then try the diagnostics

>>>> on just it.

>>>>

>>>> afterwards you can do the

>>>> same on each of the others.

>>>>

>>>> what you should also do

>>>> is to ensure your bios is

>>>> registering/detecting the

>>>> memory module, as it should

>>>> also be detecting your drives

>>>> and other components.

>>>>

>>>> if the bios does not detect

>>>> them, then this is a clue and

>>>> the memtest diagnostics

>>>> can not work

>>>>

>>>> incidentally, while you are

>>>> visually inspecting the modules,

>>>> you should jot down its specs

>>>> so that you can do additional

>>>> research on that brand.

>>>>

>>>> let us know what you find.

>>>>

>>>> it is not uncommon that

>>>> ram modules go bad but

>>>> if you have a set of them,

>>>> then it could be just one

>>>> of the modules that is causing

>>>> an issue.

>>>> --

>>>>

>>>> db·´¯`·...¸><)))º>

>>>>

>>>> "Peter" <abc@here.com> wrote in message news:%23ACCUOo8IHA.2264@TK2MSFTNGP04.phx.gbl...

>>>>> Thanks

>>>>>

>>>>> I've tried again.

>>>>>

>>>>> I did as instructed and have a diskette with the file Windiag (252,912 bytes)

>>>>>

>>>>> I went into setup and, yes, it should read drive a: first.

>>>>>

>>>>> In any case when I reboot with the diskette I get a black screen that at the beginning shows 'Loading.....'

>>>>>

>>>>> But then nothing happens. The screen remains black. I waited 10 minutes and turned off the laptop before restaring normally.

>>>>>

>>>>> How long should the check take? Should there be anything on screen more or less immediately, or do I now look for the resilts

>>>>> elsewhere in the hard disk?

>>>>>

>>>>> Thank you for your help.

>>>>>

>>>>> Incidentally, the computer has been very slow, but over the last few days I got rid of some prograns and now it runs fine.

>>>>> So, I would be very surprised if there was anything very wrong with the memory.

>>>>>

>>>>> JB

>>>>>

>>>>> " db.·.. ><))) ·>` .. ." <databaseben.public.newsgroup.microsoft.com> escreveu na mensagem

>>>>> news:OAxyw0n8IHA.1204@TK2MSFTNGP04.phx.gbl...

>>>>>> wouldn't matter what sp

>>>>>> you have, since the diagnostic

>>>>>> utility analyzes the physical

>>>>>> hardware and runs

>>>>>> independently and before

>>>>>> the o.s. launches.

>>>>>>

>>>>>> double check your download

>>>>>> and utilization of it:

>>>>>>

>>>>>> http://oca.microsoft.com/en/windiag.asp#top

>>>>>>

>>>>>> perhaps if your memory simply

>>>>>> has gone to mars, then perhaps the

>>>>>> issue you posted "are" the results.

>>>>>>

>>>>>> maybe you can provide more

>>>>>> feedback after you double check

>>>>>> the above.

>>>>>> --

>>>>>>

>>>>>> db·´¯`·...¸><)))º>

>>>>>>

>>>>>> "Peter" <abc@here.com> wrote in message news:eVADpDn8IHA.4988@TK2MSFTNGP04.phx.gbl...

>>>>>>>I downloaded the Diagnostic to a diskette but nothing happens! All I get is a black screen and nothing moving. Is this meant

>>>>>>>for XP SP3?

>>>>>>> http://oca.microsoft.com/en/windiag.asp

>>>>>>>

>>>>>>> Thank you

>>>>>>>

>>>>>>> JB

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

July 31, 2008

Re: Windows Memory Diagnostic

db.·.. ><))) ·>` .. . wrote:

> glad you finally ran

> your memtest successfully.

>

> L1 and L2 are caches and

> some bios can enabled

> them or disable them.

Those are processor memory caches, they don't really have anything to do

with RAM. You don't want to disable those unless you are doing trouble

shooting or unless the cache is actually damaged... or unless you want

your computer to run like a turtle!

>

> there is a lot that you can

> google for on the above.

>

> however it is always best

> to start with the experts for

> you computer, ie the laptops

> homesite and they should have

> more fyi on the cache.

>

> ------------------

>

> incidentally, there is a little

> utility that i use for my laptop

> from here and engineered for

> memory:

>

> http://www.amn.ro/

Absolutely useless snake oil that is engineered for nothing more than to

enrich others and bug up your computer! The most useless, good for

nothing kind of programs that anyone could ever run on an NT type

operating system! These things actually hamper performance rather than

improve it, they serve no usefull purpose on modern operating systems.

John

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