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Posted

Hi guys, lately my laptop (Toshiba satellite pro) has said it has updates to install, but when i restart it after installing them it says they are not configured correctly and it reverts to the previous settings.

 

This is slightly aggravating as it can take 5-10 mins for it to shut down and restart again.

 

Have you any ideas??

 

Thanks in advance

BHD

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Posted

Hi.

Microsoft has a possible solution. It involves using startup repair or doing a system restore from safemode. If that works there is a fix to avoid this from happening again.

 

Kb949358 explains how to do the startup repair or system restore. http://support.microsoft.com/kb/949358

 

At the bottom of the page at that link you will also see this.

 

How to avoid this problem

 

To avoid this problem whit Windows Vista, obtain and install update 937287 from the Microsoft Download Center separately from all other updates on the Windows Update site. Install the update that applies to your version of Windows Vista so that you can successfully install future updates.

 

The following files are available for download from the Microsoft Download Center:

Windows Vista x86-based systems

 

 

Download the Windows6.0-KB937287-x86.msu package now.

 

Windows Vista x64-based systems

 

 

Download the Windows6.0-KB937287-x64.msu package now.

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Posted
That's great. Hopefully with the fix at the end it won't happen again.

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