Suddenly Having Problems!

[Guest JD]

Hi,

 

I recently installed TM Internet Security 2008 and some time during that

process shutdown improperly. When I restarted some type of diagnostic screen

came up and seemed to be checking the hard drive for failure.

 

Anyway here's what I've been getting now: on startup the Win XP progress

bar/screen is on as it always has. Now before it gets to the user logins,

the screen goes black momentarily and flashes the "energy blue" background,

which none of the users are utilizing, before settling on the login screen.

Also the same happens when switching between users: black screen, "energy

blue", then user login. Occasionally I get the "windows cannot load the

users profile but has logged you on with the default profile". At this point

I usually just restart.

I tried system restore which restore points but it wouldn't restore so I

went to run it in the safe mode but the restore points were gone. I'm lost

and thinking that my only option is the "pc restore" which I'm trying to

avoid.

 

Thanks,

 

jd

[Guest JD]

RE: Suddenly Having Problems!

 

Here's one of the errors on on the event viewer:

 

Event Type: Error

Event Source: ESENT

Event Category: Logging/Recovery

Event ID: 494

Date: 7/24/2008

Time: 5:43:20 PM

User: N/A

Computer: D9S2K081

Description:

Catalog Database (1616) Database recovery failed with error -1216 because it

encountered references to a database,

'C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb',

which is no longer present. The database was not brought to a consistent

state before it was removed (or possibly moved or renamed). The database

engine will not permit recovery to complete for this instance until the

missing database is re-instated. If the database is truly no longer available

and no longer required, please contact PSS for further instructions regarding

the steps required in order to allow recovery to proceed without this

database.

 

 

 

 

 

 

"JD" wrote:

> Hi,

>

> I recently installed TM Internet Security 2008 and some time during that

> process shutdown improperly. When I restarted some type of diagnostic screen

> came up and seemed to be checking the hard drive for failure.

>

> Anyway here's what I've been getting now: on startup the Win XP progress

> bar/screen is on as it always has. Now before it gets to the user logins,

> the screen goes black momentarily and flashes the "energy blue" background,

> which none of the users are utilizing, before settling on the login screen.

> Also the same happens when switching between users: black screen, "energy

> blue", then user login. Occasionally I get the "windows cannot load the

> users profile but has logged you on with the default profile". At this point

> I usually just restart.

> I tried system restore which restore points but it wouldn't restore so I

> went to run it in the safe mode but the restore points were gone. I'm lost

> and thinking that my only option is the "pc restore" which I'm trying to

> avoid.

>

> Thanks,

>

> jd