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Windows Explorer crashes... help!


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Guest Mill3rs
Posted

Hi, I'm having a problem with my windows explorer. Every time I try to open

the "My Pictures" folder and look at the pictures therein, the Windows

Explorer suddenly quits. If I have an MSIE page open, that also quits. It

gives me the choices to debug, send error message and cancel. I've tried to

debug, but it has not helped, so sent several error messages, but nothing has

helped.

 

I've not noticed this problem in any other part of my computer, just when

trying to look at pictures. I want to be able to put pics of my family on

the computer and print them out, but it won't let me.

 

I have run several scans from several different programs - several that I

have downloaded since the problem started in June, but nothing seems to help.

 

I've got Windows XP Media edition if that helps... I'm not sure what other

info to add here.

 

Can anyone help??

Guest The Real Truth MVP
Posted

Re: Windows Explorer crashes... help!

 

Try my Explorer Shell Fix tool. Download it here

http://pcbutts1.com/downloads/tools/tools.htm

 

--

Ignore posts made by the person called Leythos, he is a stalker who's been

obsessed with me for years ever since I spurned his advances towards me.

 

 

 

 

"Mill3rs" <Mill3rs@discussions.microsoft.com> wrote in message

news:683A6CE2-788F-498F-AFF5-1C4F35344DFF@microsoft.com...

> Hi, I'm having a problem with my windows explorer. Every time I try to

> open

> the "My Pictures" folder and look at the pictures therein, the Windows

> Explorer suddenly quits. If I have an MSIE page open, that also quits.

> It

> gives me the choices to debug, send error message and cancel. I've tried

> to

> debug, but it has not helped, so sent several error messages, but nothing

> has

> helped.

>

> I've not noticed this problem in any other part of my computer, just when

> trying to look at pictures. I want to be able to put pics of my family on

> the computer and print them out, but it won't let me.

>

> I have run several scans from several different programs - several that I

> have downloaded since the problem started in June, but nothing seems to

> help.

>

> I've got Windows XP Media edition if that helps... I'm not sure what other

> info to add here.

>

> Can anyone help??

Guest The Real Truth MVP
Posted

Re: Windows Explorer crashes... help!

 

Please enough. Tell somebody who gives a d*mn. Did you get that bag of sh*t

I sent you?

 

 

--

Ignore posts made by the person called Leythos, he is a stalker who's been

obsessed with me for years ever since I spurned his advances towards me.

 

 

 

 

"Malke" <malke@invalid.invalid> wrote in message

news:ejptd428IHA.3336@TK2MSFTNGP03.phx.gbl...

> The Real Truth MVP wrote:

>

>> Try my Explorer Shell Fix tool. Download it here

>> http://pcbutts1.com/downloads/tools/tools.htm

>>

>

> Please. Enough. You're not an MVP and no one should download anything from

> a

> website that hosts pr0n. It's not safe.

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

Guest Leythos
Posted

Re: Windows Explorer crashes... help!

 

In article <Extkk.16921$mh5.11965@nlpi067.nbdc.sbc.com>, toidi@tpap.com

says...

> Ignore posts made by the person called Leythos, he is a stalker who's been

> obsessed with me for years ever since I spurned his advances towards me.

>

 

Do you really want to trust someone that was banned from posting

directly to Microsoft Usenet servers, someone that has posted links to

pornographic materials on HIS WEBSITE, who's website is in the MVP HOST

Block list, and who provides a tool for your use that will block access

to reputable anti-malware sites without telling you he's doing it?

 

And do you really want to trust someone that has had to change their

posting identity after being busted by MS as a fake MVP?

 

--

Leythos - spam999free@rrohio.com (remove 999 to email me)

Public Service Warning: Learn about PCButts before you trust:

http://www.velocityreviews.com/forums/t513604-author-of-removeit.html

http://www.google.com/search?hl=en&q=pcbutts1+thief

Guest Gerry
Posted

Re: Windows Explorer crashes... help!

 

Posting a copy of the Error Report from Event Viewer might be helpful.

 

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer. When researching the meaning

of the error, information regarding Event ID, Source and Description

are important.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

 

Mill3rs wrote:

> Hi, I'm having a problem with my windows explorer. Every time I try

> to open the "My Pictures" folder and look at the pictures therein,

> the Windows Explorer suddenly quits. If I have an MSIE page open,

> that also quits. It gives me the choices to debug, send error

> message and cancel. I've tried to debug, but it has not helped, so

> sent several error messages, but nothing has helped.

>

> I've not noticed this problem in any other part of my computer, just

> when trying to look at pictures. I want to be able to put pics of my

> family on the computer and print them out, but it won't let me.

>

> I have run several scans from several different programs - several

> that I have downloaded since the problem started in June, but nothing

> seems to help.

>

> I've got Windows XP Media edition if that helps... I'm not sure what

> other info to add here.

>

> Can anyone help??

Guest Bruno
Posted

Re: Windows Explorer crashes... help!

 

"Mill3rs" wrote:

> Hi, I'm having a problem with my windows explorer. Every time I try to

> open

> the "My Pictures" folder and look at the pictures therein, the Windows

> Explorer suddenly quits.

 

Windows Explorer occasionally chokes on "corrupt" files and crashes. I

sometimes have this problem with video files. You can install a different

file manager (google "windows explorer replacement"; some are free) to

access the folder and try to find out which file is the culprit, or you can

just use cmd.exe.

 

According to some people, the problem can *sometimes* be solved by deleting

the hidden file "Thumbs.db".

Guest Gary S. Terhune
Posted

Re: Windows Explorer crashes... help!

 

You don't need an Explorer Replacement.

 

To the Original Poster (OP), Mill3rs, when replying to this post, reply to

every line I wrote, "inline", which is to say, put your reply in a paragraph

immediately following the step you performed. The idea is to report success

or failure at each step, with detailed comments (if error message, what does

it say?, for instance.)

 

1. Write down the path to the problem folder.

 

2. Open a Command Prompt: Start>Run>CMD

 

3. Assuming the Pictures folder is on C:\, type CD, then space, then one

double-quote mark, then the full path to the problem folder, then the

closing double-quote. Press <Enter>.

 

4. Run the following commands:

attrib -h thumbs.db

del thumbs.db

 

5. Assuming there are no errors, leave the Command Prompt there, open

Windows Explorer and try to open the Pictures folder.

 

6. If it still won't open, go back to the Command Prompt and run the

following:

attrib -h desktop.ini

ren desktop.ini desktop.old

 

7. Check to see if the folder works now, using Windows Explorer.

 

8. If there is still a problem, go back to the Command Prompt, run:

dir /ah

Do any other files show up? If so, rename the extension(s) to OLD (as with

desktop.ini, above), then immediately report back here with the names off

the files. Do any hidden <DIR> entries show up? If so, immediately report

back here with their names.

 

9. Check to see if you can now get into the original folder using Windows

Explorer. If not, go back to the Command Prompt and run the following

commands:

md c:\PicTemp

xcopy *.* c:\PicTemp /e /v /c /x

 

Then use Windows Explorer to see if you can open C:\PicTemp.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

 

"Bruno" <bgarbay@yahoo.com> wrote in message

news:u8RS8kA9IHA.3648@TK2MSFTNGP03.phx.gbl...

> "Mill3rs" wrote:

>> Hi, I'm having a problem with my windows explorer. Every time I try to

>> open

>> the "My Pictures" folder and look at the pictures therein, the Windows

>> Explorer suddenly quits.

>

> Windows Explorer occasionally chokes on "corrupt" files and crashes. I

> sometimes have this problem with video files. You can install a different

> file manager (google "windows explorer replacement"; some are free) to

> access the folder and try to find out which file is the culprit, or you

> can just use cmd.exe.

>

> According to some people, the problem can *sometimes* be solved by

> deleting the hidden file "Thumbs.db".

>

>

Guest Bruno
Posted

Re: Windows Explorer crashes... help!

 

"Gary S. Terhune" wrote:

> 4. Run the following commands:

> attrib -h thumbs.db

> del thumbs.db

 

It won't work. You forgot the s switch.

Guest Bruno
Posted

Re: Windows Explorer crashes... help!

 

"Gary S. Terhune" wrote:

> attrib -h desktop.ini

> ren desktop.ini desktop.old

 

attrib -s -h desktop.ini

Guest Gary S. Terhune
Posted

Re: Windows Explorer crashes... help!

 

OK, so I screwed up and forgot the /s switches. I was busy concocting a

long, detailed set of instructions for someone about who's skills I know

nothing, because I knew I'd be gone for several hours and thumbs.db was only

one of the possibilities.

 

If you can bring yourself to forgive me for that mistake, how about you

provide me with the least bit of detail other than that I forgot to tell you

something you already knew. Did deleting thumbs.db help or not?

 

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

 

"Bruno" <bgarbay@yahoo.com> wrote in message

news:Ow2X3LD9IHA.1468@TK2MSFTNGP05.phx.gbl...

> "Gary S. Terhune" wrote:

>> attrib -h desktop.ini

>> ren desktop.ini desktop.old

>

> attrib -s -h desktop.ini

>

>

Guest Bruno
Posted

Re: Windows Explorer crashes... help!

 

"Gary S. Terhune" wrote:

> OK, so I screwed up and forgot the /s switches. I was busy concocting a

> long, detailed set of instructions for someone about who's skills I know

> nothing, because I knew I'd be gone for several hours and thumbs.db was

> only one of the possibilities.

>

> If you can bring yourself to forgive me for that mistake, how about you

> provide me with the least bit of detail other than that I forgot to tell

> you something you already knew. Did deleting thumbs.db help or not?

 

I don't have a problem with my "My Pictures" folder; Mill3rs does.

Guest Gary S. Terhune
Posted

Re: Windows Explorer crashes... help!

 

Doh..... Sorry.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

 

"Bruno" <bgarbay@yahoo.com> wrote in message

news:%23LznUbI9IHA.5404@TK2MSFTNGP04.phx.gbl...

> "Gary S. Terhune" wrote:

>> OK, so I screwed up and forgot the /s switches. I was busy concocting a

>> long, detailed set of instructions for someone about who's skills I know

>> nothing, because I knew I'd be gone for several hours and thumbs.db was

>> only one of the possibilities.

>>

>> If you can bring yourself to forgive me for that mistake, how about you

>> provide me with the least bit of detail other than that I forgot to tell

>> you something you already knew. Did deleting thumbs.db help or not?

>

> I don't have a problem with my "My Pictures" folder; Mill3rs does.

>

Guest oh2oh2
Posted

Re: Windows Explorer crashes... help!

 

I read the post with interest and I know nothing about switch, so what is the

'correct' instructions? Thanks

 

"Bruno" wrote:

> "Gary S. Terhune" wrote:

> > 4. Run the following commands:

> > attrib -h thumbs.db

> > del thumbs.db

>

> It won't work. You forgot the s switch.

>

>

>

Guest Gary S. Terhune
Posted

Re: Windows Explorer crashes... help!

 

The correct instructions are the ones I gave you, I just forgot the -s

switch for the attrib commands. Bruno thankfully provided the correct

commands. My Windows 98 machine wasn't available for experimentation, so I

was working from memory. If you read my instructions, in each case there is

only one line that could possibly, reasonably be replaced by Bruno's

corrections.

 

Replace:

attrib -h thumb.db

With:

attrib -s -h thumbs.db

 

Replace:

attrib -h desktop.ini

With:

attrib -s -h desktop.ini

 

--

Gary S. Terhune

MS-MVP Shell/User

http://grystmill.com

 

"oh2oh2" <oh2oh2@discussions.microsoft.com> wrote in message

news:DA7CE1A6-9A90-4540-ABD8-5EA0668AEF8E@microsoft.com...

>I read the post with interest and I know nothing about switch, so what is

>the

> 'correct' instructions? Thanks

>

> "Bruno" wrote:

>

>> "Gary S. Terhune" wrote:

>> > 4. Run the following commands:

>> > attrib -h thumbs.db

>> > del thumbs.db

>>

>> It won't work. You forgot the s switch.

>>

>>

>>

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