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Posted

:confused:

i can some one help when i start up my laptop i get a window come up saying [hardware ID missing ] [windows cannot identify the device plugged into the IDI channel] also my disc drive will not work is this to do with it i can see it in [ device manager ] but not showing in [my computer]

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Posted

Hi and welcome to ExTS

 

Go back to Device Manager.

Click the + next to CDROM and right click on the drive.

Uninstall.

 

Re-boot.

Windows should find "New Hardware" and re-install the drivers for your drive.

 

===================

 

I am away until Sunday so somebody else may assist if this doesn't do it for you.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
done that it re-install the drivers but still comes up with [hardware ID missing] on start up and no dvd drive showing in [my computer ]
Posted

Hi I am on a flying visit I will reply to this properly on Sunday evening when I get home.

I am going to suggest deleting upper and lower filters from the registry if they are there.

Needs more time than I have at the moment.

 

Please reply to this so that I will be reminded when I look at new posts.

 

Take a look here

http://extremetechsupport.com/threads/12501-CDROM-Drive-not-Working

Post 4

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Also, please check all other devices in device manager, are there any red or yellow marks next to anything else, just in case it isn't the disk drive.

 

Nev.

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I have installed Windows, now how do I install the curtains? 😄

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Posted

Hi tunneey, I think this may be the procedure Ken mentioned, to save me writing it we have it as a sticky note here=

 

http://extremetechsupport.com/threads/4325-CD-DVD-drives-not-recognised

 

If you have any problems or dislike of entering the registry, try the link and archive file Goku posted further down the thread.

 

You may find only one filter, usually the upper filter, though we are now seeing no filters at all in some more recent builds. if there is only the one filter just delete that one, if no filters let us know so Ken can go on from there when he returns tomorrow.

 

 

Nev.

Need help with your computer problems? Then why not join Free PC Help. Register here.

If Free PC Help has helped you then please consider a donation. Click here

 We are all members helping other members. Please return here where you may be able to help someone else.  

After all, no one knows everything and you may have the answer that someone needs.

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I have installed Windows, now how do I install the curtains? 😄

image.png

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