default.otm file getting 'not found' on the new 2003 server

[Guest vbrouss]

I received the following message from one of my application support users:

 

"We have a file, default.otm, that is 'not found' on the new server. It's

located here: http://www.doa.louisiana.gov/ois/Human_resources/default.otm.

It worked on the old windows server, but, not on the new. I suspect the the

new server is not set up to allow .otm extensions. Can you check on that for

me please? If that's not it, I really don't have a clue. I know the file

exists, because, I can open it from our g: drive."

 

The new server is win 2003 enterprise and the older server was win 2k

enterprise. I thought it might be an IIS issue where I had to name the

document under settings but that didn't work and it was not named on the old

server anyway. All permissions to the folders appear to be the same.

 

We have Cold Fusion loaded on this server but that should not be an issue

because this OIS application is not using Cold Fusion.

 

Any help in enabling default.otm on this new server would be greatly

appreciated.

thanks